Necklace fits perfectly Braclet too small contacted company have had no reply
Company replied
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FaithHeart is devoted to creating jewelry featuring one-of-a-kind Viking symbols that allow their wearer to feel more in touch with their faith, culture, or upbringing. Drawing inspiration from animals, nature and a variety of religious imagery.
Room 310, 3F, Fudu Building, No.11-13, Jiejin Zhong Road, Shiqiao Street, Panyu District, Guangzhou, Guangdong, China, 511400, Guangzhou, China
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The necklace is as nice as advertized and was delivered quickly
Website is easy to use and navigate.
Ordered 2 pairs of earrings on Dec 19th, they were delivered Dec 27th. The email said 10-15 days for delivery, so they were quicker than promised.
The earrings look exactly as advertised on the website. I am really happy with how nice and neat they were packaged.
Would buy from again.
Ordered two items for my fiancé for Christmas. I placed my order on November 8th and followed my shipment on the 4px shipping website. There has been zero movement on my order since November 23rd, at which point I was told to "be patient" as my items were set for delivery in 3-5 days. According to USPS, a tracking number was created November 15, but they never received the items. I sent proof screenshots to FaithHeart and they offered to re-ship my items, but provided me with an invalid tracking number. I contacted them again, and they stated that I have a "nondeliverable" address. I order from many websites and get mail to my home with no issues. I live in an urban community. I suspect that what actually happened is that I have been scammed. So now I have demanded my money back. We'll see what happens, but I would suggest that NO ONE order from this scam site.

Reply from faithheart-jewelry.com
If I could leave no stars I would. SCAM ALERT!!!! I ordered some jewelry and my account was charged. Waited patiently as I seen the items were being sent from China. Kept looking for tracking of package and the it was supposedly delivered to my address on 12/11 and it was not. I had mail that day but no package. I contacted customer service and was told it was my responsibility to call my postal service and see why I did not get my package..Now my tracking number is giving a whole other message like it's redoing the entire shipping process. I HIGHLY suggest using caution when considering ordering from this company as I greatly suspect it is a SCAM!!!!!!!!

Reply from faithheart-jewelry.com
No instructions to open the chain. What a disappointment.

Reply from faithheart-jewelry.com
Ordered the wrong product. Upon receiving items and sporadic communications with the customer service department, I got an address for returning the item, in China! Not a return label, an address! International shipping on my dime, isn't worth it.

Reply from faithheart-jewelry.com
Material is crap. My ear was infected within 2 wks,and I've had my piercings over 40 years with no infections. Pitched them in the garbage

Reply from faithheart-jewelry.com
Ordered a three weeks ago. Items appear as delivered, but never received purchased items. Contacted Customer Service who provided link to tracking website written only in Chinese. They instructed me to contact USPS without tracking number. Scam, been waiting for more than three weeks for merchandise paid for a long time ago. No customer service phone number available.

Reply from faithheart-jewelry.com
Great products timely delivery great deals. Easy ordering well layed out website. Free gift good packaging. Just have a look you can't go wrong.
Great products and super fast shipping. They got to me faster than the email updates could send.
BUYER BEWARE. Placed my order over 3 weeks ago and it has not arrived. Tracking is non-existent with NO status updates. I contacted customer support both on the website chat function as well as email and they have done NOTHING to give me any kind of status on the order.

Reply from faithheart-jewelry.com
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