Falco Holsters logo
Visit website

Falco Holsters Reviews 8

•
TrustScore 3 out of 5

3.0

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

Written by the company

At FALCO Holsters, we specialize in handcrafted gun holsters that combine traditional craftsmanship with modern functionality. Since 1989, we’ve been making premium leather, Kydex®, hybrid, and nylon holsters tailored to individual firearm setups, including lights, lasers, and optics. Each holster is made to order by skilled artisans in Slovakia, using only the finest European and U.S. materials. We serve responsible gun owners who value quality, comfort, and performance — from everyday carriers to law enforcement professionals. With support for over 3,600 handguns and 100+ light/laser combinations, our product range includes IWB, OWB, shoulder, chest, belly band, and concealed carry bags. We’re committed to transparency, exceptional customer service, and continuous innovation to meet the highest expectations of our global customers. Experience the confidence of a holster made just for you.

Contact info

3.0

Average

TrustScore 3 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 60% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

ordered a holster from Falco

ordered a holster from Falco, their website says all duties and customs to the US are paid. FedEx billing me for same. told FedEx they were supposed to be prepaid by Falco, FedEx says they are not. emailed Falco 2 times about this, they do not reply. as far as the holster goes, not very good, thin leather, poor stitching. make up your own mind if you decide to buy a holster from them.

20 February 2026
Unprompted review
Falco Holsters logo

Reply from Falco Holsters

Dear Mike, We’re very sorry you have to go through this. Our colleague has already contacted you directly to resolve this.

From what we see, this appears to be an issue on FedEx’s side regarding how the duties were processed. That said, we will make this right. We will either cover the charges or provide double the amount in store credit.

Rated 5 out of 5 stars

Fantastic holster!

I’ve been wearing my Falco holster for 8 years, and it’s still in as good of shape as the day it arrived. Nicely broken in, and easy access to my Springfield whenever I need it. The craftsmanship is fantastic!! Would I recommend a Falco holster? Absolutely!!!!

16 March 2026
Unprompted review
Rated 1 out of 5 stars

Bad quality ,even worse customer suppport

Paid for and received a holster I was not satisfied with. No big deal I thought I'll just return for a refund. Boy was I wrong. To receive a refund you have to aline your time zone with Slovakia, Europe which is a 14 time difference to contact their customer support. Then after contacting support they require 3 different photos of the holster AND GUN in multiple positions and also a video. Then they say they will not pay for shipping and only store credit is given. So If you payed $70 total ($50 for the holster , $20 for shipping ) You will only received $50 store credit which if you choose to use you will need to pay $20 to get your product shipped to you. All in all this is basically a scam company which doesn't follow any trade US laws because they're located somewhere in rural Europe.

2 March 2026
Unprompted review
Falco Holsters logo

Reply from Falco Holsters

Hello TJ,

We are very sorry to hear that your experience did not meet your expectations. Customer satisfaction is extremely important to us, and we truly regret that the process felt frustrating for you.

Because every FALCO holster is handmade to order and custom-configured, our return and warranty policies are different from mass-produced retail items. These terms are clearly outlined in our Terms & Conditions and BUYBACK program on our website before purchase so customers can review them in advance.

To clarify a few points:

• Photo and video documentation is requested so our craftsmen and evaluation team can properly determine whether there is a manufacturing issue or simply a configuration matter. This helps us resolve problems accurately, fairly, and helps us to improve.

• Shipping costs are not included in store credit because they represent the carrier service that was already used to deliver the order. This is a common practice among custom-manufactured products.

That said, we never want a customer to feel unsupported. Our team answers every inquiry and works hard to offer solutions—whether through adjustments, claims evaluation, or our BUYBACK store-credit program. If you would be willing to contact us again directly, we would be happy to review your case once more and see whether there is any additional way we can assist.

Rated 5 out of 5 stars

Love these holsters

Love these holsters. I own five. All fit perfect to my pistols I ordered for. Very well made. All OWB. 4 Leather and 1 nylon. They do take about a month to receive but it's worth the wait. Not sue of date I received the last one.

22 January 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a nylon universal shoulder…

I ordered a nylon universal shoulder holster on Dec 18, 2025 from Falco Holsters. I paid $153.80 and the money was pulled from my card. Then I got an email from Falco telling me to send my red dot sight to somewhere in Europe for $22.98 shipping so they can make my holster. It is a nylon universal, fits most firearm combinations. Now it is Jan 12, 26 and no response or refund.

12 January 2026
Unprompted review
Falco Holsters logo

Reply from Falco Holsters

Thank you for bringing this to our attention, and we sincerely apologize for the frustration this situation has caused. Our customer care agent will contact you today to resolve this promptly by arranging a refund.

Please note that response times were temporarily longer over the Christmas and New Year holiday period due to a significantly increased number of requests for a contact, but this does not change our responsibility to resolve your order properly and fast.

We appreciate your patience and the opportunity to make this right.

—
FALCO® Holsters Customer Care Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look