Fallon & Byrne Reviews 166

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

I wouldn't go anywhere else for our yearly hampers or catering needs for the company I work for. Andres Suarez, the Fallon & Byrne sales manager, has looked after us for years. He and his team are... See more

Rated 5 out of 5 stars

Great experience. Wine purchase in the Dublin store was followed up with online purchase of more of the same wine. Very well priced in a sale and quickly delivered.

Rated 5 out of 5 stars

Very professional planning for our wedding. Great food. Every single guest was pleased and told us so. Staff very attentive. Everything flowed smoothly and seamlessly on the day. Timings were spot... See more

Company replied

Rated 5 out of 5 stars

My Aunt was delighted with her goodies and the delivery person was kind and courteous. He "only rang the door bell once" and wished me a 'nice day'. Very professional prompt call in relation to some... See more

Company replied

Company details

  1. Gourmet Grocery Shop
  2. Corporate gift supplier
  3. Food Court
  4. Gift basket shop
  5. Grocery Store
  6. Wine shop

Written by the company

There’s a simple idea behind Fallon & Byrne and it’s this. We believe in wonderful food, fine wine and great company. We are dedicated to discovering what tastes great and sharing what we’ve found. Since opening the doors in 2006, Fallon & Byrne has established itself as THE place to consummate your love of all things delicious. There are multiple ways to explore a love of food, be it in our Exchequer Street flagship, which is housed in a beautiful heritage building and comprises an award-winning Food Hall, Dining Room, Wine Cellar and Ballroom, or in the comfort of your own home or office with our online ordering.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

166 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent service

9 January 2024
Fallon & Byrne logo

Reply from Fallon & Byrne

Dear Linda,

Thank you for your feedback! We're pleased to hear that you experienced excellent service with us. Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again soon!

Best regards,
The Fallon & Byrne Team.

Rated 5 out of 5 stars
Fallon & Byrne logo

Reply from Fallon & Byrne

Dear Maria,

Thank you so much for sharing your positive feedback with us, we trully appreciate it and we are looking forward to serving you in the near future.

Kind regards,
The Fallon & Byrne Team.

Rated 5 out of 5 stars

Hamper order

Everyone I dealt with, from placing my order to collecting it, very helpful, pleasant and professional.

2 December 2023
Rated 5 out of 5 stars

When my daughter attended Trinity and…

When my daughter attended Trinity and lives in Dublin for 7 years, I always took her shopping and we also ate at your restaurant. Now she visits her boyfriends family and I have sent some Christmas presents. You are the best!

2 December 2023
Rated 5 out of 5 stars

Shopping here was such a pleasure

Shopping here was such a pleasure, I have never come across a more helpful and pleasant staff. Absolutely brilliant. Product range and quality also second to none.

30 November 2023
Rated 5 out of 5 stars

Although your on line system was not…

Although your on line system was not friendly I phoned and left a message. I received a call from the office pretty promptly and I was very pleased with the response from “Harrus.”He was very helpful and I was able to place my order with ease!
My apologies if I spelt his name incorrectly.
Regards

30 November 2023
Rated 5 out of 5 stars
Fallon & Byrne logo

Reply from Fallon & Byrne

Dear Rosaleen,

Thank you for your positive feedback! We're delighted to hear that you experienced fast and efficient service. If you ever have any suggestions or if there's anything we can do to enhance your experience further, please feel free to let us know. We appreciate your business!

The Fallon & Byrne Team.

Rated 5 out of 5 stars

Helpful Customer Service

I made a mistake on the delivery address and they were able to help correct my error immediately! Great service.

3 November 2023
Fallon & Byrne logo

Reply from Fallon & Byrne

Dear JK,

We're glad we could assist you promptly! Thank you for your understanding, and we appreciate your kind words about our service. If you have any more requests or questions in the future, feel free to let us know. We value your business!

The Fallon & Byrne Team

Rated 5 out of 5 stars

Excellent support and assistance with…

Excellent support and assistance with purchase

6 November 2023
Fallon & Byrne logo

Reply from Fallon & Byrne

Dear Elaine,

We're pleased to hear that you had an excellent experience with our support and assistance. If you ever need further assistance or have any questions, don't hesitate to reach out. Thank you for choosing us!

The Fallon & Byrne Team.

Rated 5 out of 5 stars

Easy checkout

5 November 2023
Fallon & Byrne logo

Reply from Fallon & Byrne

Dear Kayci,

Thank you for your feedback! We're glad to hear that the checkout process was easy for you. If you ever have any suggestions or if there's anything else we can do to improve your experience, please feel free to let us know. We appreciate your business!

The Fallon & Byrne Team.

Rated 5 out of 5 stars

Just as good as ever

Just as good as ever. We're very happy to be regular F&B customers by delivery

31 October 2023
Fallon & Byrne logo

Reply from Fallon & Byrne

Dear David,

We're thrilled to hear that you're consistently happy with our service! Being your regular F&B delivery choice is a privilege. If you ever have specific preferences or requests, feel free to let us know. We appreciate your continued support and look forward to serving you again soon!

The Fallon & Byrne Team.

Rated 5 out of 5 stars

Very good nothing bad to say everything…

Very good nothing bad to say everything is great

2 November 2023
Fallon & Byrne logo

Reply from Fallon & Byrne

Dear Pierre,

Thank you for your wonderful feedback! We're delighted to hear that everything is great. If you ever have any suggestions or if there's anything we can do to enhance your experience, please don't hesitate to reach out. We appreciate your positive review!

The Fallon & Byrne Team.

Rated 5 out of 5 stars
Fallon & Byrne logo

Reply from Fallon & Byrne

Dear Aoife,

Thank you for your positive feedback! We're glad to hear that your ordering experience was quick and easy. If you have any further comments or suggestions, feel free to let us know. We appreciate your business!

The Fallon & Byrne Team

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