This was one of the worst customer service experiences I’ve had. I paid for both Netflix and Prime Video, but only received Netflix. Prime Video was never delivered. After taking my money,... See more
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I've only taken it a few days ago. The Combo Pack Price is affordable of course. Picture quality, Sound quality, well, I'll say the Overall Quality for Netflix and Prime Video is good. I strongly am r... See more
Company replied
Total Rubbish Unfriendly Unprofessional Service got till now. WhatsApp Service providers behaviour is very very rude. Got the screenshot of it.But no option to share here. Don't get fooled by t... See more
Company replied
They promised to give me Netflix access within 4 hours. Guess what? I never got it. When I messaged them about it, they didn’t even bother to reply. They saw my message and completely ignored it.... See more
FanFlix is a scam
I bought a subscription FROM FANFLIX at 249 bdt, after 1 day, i got the user login details. Then, comes the hassle of authenticator code, they prove their ancestor was some kind of king or landlord by awaiting customers. After 2 day, they change login password and I can't login. Contacted that rubbish customer support, they provided lnew login details after 4-5days. Asked authenticator code couple of days during customer support time duration, Didn't get it. Finally this scammers blocked my number as well. TOTAL SCAMMERS. They even blocked me from social media like Instagram when I try to contact them. They are SCAMMERS.
They are misguiding and fake POSITIVE REVIEWS. BE ALERT GUYS!

Reply from fanflixbd.com
A total scam with rubbish customer support
In june 2025, i bought a subscription FROM FANFLIX at 449 bdt, after 1 day, i got the user login details. Then, comes the hassle of authenticator code, they prove their ancestor was some kind of king or landlord by awaiting customers. After 2 day, they change login password and I can't login. Contacted that rubbish customer support, they provided lnew login details after 4-5days. Asked authenticator code couple of days during customer support time duration, Didn't get it. Finally this scammers blocked my number as well. TOTAL SCAMMERS. I checked a few new reviews before purchasing, now i think they are misguiding and fake POSITIVE REVIEWS. BE ALERT GUYS!
ON CONTRARY, I bought subscription from a website MARTSBD multiples times, website support is very good.
AGAIN, FANFLIX IS A SCAM 100%.

Reply from fanflixbd.com
3rd class service
3rd class service. Netflix shared screen a akta mail 10jon k dey and as a result kicu e dekha jay na !!! Abr complaint korle 3rd clss fokinni bhve kore

Reply from fanflixbd.com
Absolutely awful ,such a awful service…
Absolutely awful ,such a awful service ,when I faced a problem they couldn’t fixed it instantly it took them half a day to fix an issue besides that they dont know how to speak with there customers .One of the worst sevice ever and I was one of there old customers and they keeps on making the mistakes again and again

Reply from fanflixbd.com
Good service
BAD EXPERIENCE 👎
They use slang work with customer. Behavior very worth.
Not replay with in 4 hour.

Reply from fanflixbd.com
Unresponsive
Purchased from them monthly renewable account. But the amount of times my account had been logged out, or needed code to reset. It wouldn't be much of a problem if they were actually responsive. The feeling of excitement to watch something, getting all prepared, and you see your account logged out. It sucks.
Sucks more when they see my text and don't reply.
Very disappointing experience
Very disappointing experience. I wouldn’t recommend this to anyone. The team was unprofessional, didn’t communicate properly, and even accessed my account from other devices without permission.
I never asked for any special treatment, I simply wanted to share my concern. I know exactly what I’m using and paying for, and I find your behavior disappointing. Please take a moment to listen before making any accusations.

Reply from fanflixbd.com
They are so rude
They are so rude, moderators should know how to explain things without being rude and their behaviour is so bad

Reply from fanflixbd.com
I contacted the helpline regarding the…
I contacted the helpline regarding the issue with no response. I then sent a text with inquiries about the payment process. Unfortunately, the response I received was unclear and unhelpful. After multiple unsuccessful attempts on various dates, I decided to subscribe to Netflix. The customer service experience was extremely disappointing. Dates were 8th,9th and 24th when i tried to contact.

Reply from fanflixbd.com
Really good
So far so good. Bought 200gb, even gave me more storage as a bonus. Can be trusted too.

Reply from fanflixbd.com
Bad customer services
Bad customer services. And they do not guide customers how to use their product rather blame customer. I have paid for one service but could not use it, and they are blaming me. Even they do not answer my call and do not response my message.

Reply from fanflixbd.com
bad service
They give same passwords to different people..when asked says it can happen..for 1 day could not watch prime..when i have given 1 month fee. And now they dont reply anywhere...very bad service..
And they just cursed me in messenger for protesting..wow.. and also signed me out..Dont take service from them

Reply from fanflixbd.com
Need more faster service.
Need more faster service.
Good Service provider but need to step up.

Reply from fanflixbd.com
I got my product at lightning speed
I got my product at lightning speed. Thanks but there is one thing I should add that there are not much info on internet about you guys but I have found some of those were bad reviews. Please tie up with Youtubers or something

Reply from fanflixbd.com
I wanted a personal profile with lock…
I wanted a personal profile with lock in it, yet people keep watching from my account and
someone removed my list although i have a pin. same goes for my amazon prime. I cant use my profile because of this very reason, my money went in vain

Reply from fanflixbd.com
Best experience
Best experience
Purchased from them a lot of time and never gets disappointed
Best service good behavior

Reply from fanflixbd.com
Awesome
I've only taken it a few days ago. The Combo Pack Price is affordable of course. Picture quality, Sound quality, well, I'll say the Overall Quality for Netflix and Prime Video is good. I strongly am recommending others to try out FANFLIX BD's service.

Reply from fanflixbd.com

Reply from fanflixbd.com
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