Fans' Favourite Reviews 108

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Other than the cheerful young sales clerk in the store, the online customer service, correspondence time, and manners of this company has been downright arrogant, rude, disparaging and frankly difficu... See more

Rated 1 out of 5 stars

Ordered weeks ago and still not received the scarf . Next time I will check if it is in stock or get a lead time before I order

Company replied

Rated 5 out of 5 stars

(My second review in 2 years) We’ve added a few more of your great scarves to our growing FF collection this year, because we have been so pleased. The quality is superb and colours are eye catchi... See more

Company replied

Rated 5 out of 5 stars

Much to the dismay of my Chelsea supporting family members, I purchased a Tottenham Hotspur ‘85 - ‘87 scarf as a Christmas gift for my Mum’s partner. It couldn’t have gone down better and it really me... See more

Company replied

Company details

  1. Football shop
  2. Clothing Shop
  3. Sports Accessories Wholesaler
  4. Sports Memorabilia Shop
  5. Sportswear Shop
  6. Vintage Clothing Shop

Information provided by various external sources

Football scarves and merchandise inspired by classic football shirts.


Contact info

3.3

Average

TrustScore 3.5 out of 5

108 reviews

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Rated 1 out of 5 stars

Despicable Arrogant sadly terrible service

Other than the cheerful young sales clerk in the store, the online customer service, correspondence time, and manners of this company has been downright arrogant, rude, disparaging and frankly difficult when they sent us an item we didn't order. It's taken forever for them to minimally credit us the amount, nevermind shutting down any request for additional compensation for the trouble and disappointment this all caused my teenage son.

21 May 2025
Unprompted review
Rated 5 out of 5 stars

Wicked Awesome

Totally Awesome, Even as a New York Sports fan. I was born and raised in NYC but I absolutely love the Boston Fenway-inspired hat I received as a gift from one of my snooty Cambridge friends. Now I feel and look Wicked Smat!

3 January 2025
Unprompted review
Rated 5 out of 5 stars

Speedy

Delivery was insanely quick less than 24hr between ordering and arriving

17 October 2022
Rated 5 out of 5 stars

Perfect Product

Cannot thank Jamie enough for his help in creating the scarves we wanted for our wedding. He took time to listen and understand what we wanted and his design was perfect. We are thrilled with the final product and would definitely recommend to anyone.

6 July 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, kept well informed regarding expected product dispatch & delivery time. Would definitely use again, Highly recommend!

27 April 2022
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Reply from Fans' Favourite

Thanks for your review, Steve. We really appreciate your repeat custom and are glad you're a fan of our products!

Rated 5 out of 5 stars

Great customer service when things when wrong

The scarves are brilliant - great quality. There was delay with delivery but in fairness to the team they stayed in touch with me on a personal level and made sure I was in loop about how the oder was progressing - stuff happens I suppose, its about how you deal with it. I will be ordering again no doubt.

20 April 2022
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Reply from Fans' Favourite

Hi Steve,

Thanks for your honest review. We really appreciate the 5* review, considering the delay you experienced in receiving your order. In this case, courier issues between the factory and Fans' Favourite's distribution centre caused these unfortunate delays.

We have another Newcastle scarf design dropping soon, so we hope you like this one too!

Thanks,
Jamie

Rated 5 out of 5 stars

Brilliant Quality

Brilliant Quality. Super fast shipping.

12 April 2022
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Reply from Fans' Favourite

Thanks for returning to purchase from us again, Ian! We really appreciate your custom.

Rated 5 out of 5 stars

Incredible product.

Incredible product at an excellent price. Really impressed with the design quality and material. You can tell this is a business for football fans by football fans. 10/10

12 April 2022
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Reply from Fans' Favourite

Thanks for the review, Ed - glad you were happy with your purchase!

Rated 5 out of 5 stars

Retro NUFC ❤️

Love Love Love my retro Newcastle scarf! In now own 2 scarves from fans’ favourite and will be keeping an eye out for future additions. Quick service and quality is superb!

15 March 2022
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Reply from Fans' Favourite

Hi Steve, thank you so much for this great review. We love working with Newcastle fans to create new collections, so if you have any ideas please don't hesitate to reach out!

Rated 5 out of 5 stars

Great service

Great service, quick delivery.

9 March 2022
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Reply from Fans' Favourite

Thanks, Matt! Glad you're happy with your Watford scarf!

Rated 5 out of 5 stars

two retro scarves

Ordered two scarves, decent quality and didn't take too long to arrive. I would definitely order from them again if anything takes my fancy.

4 March 2022
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Reply from Fans' Favourite

Cheers, Peter. Glad to hear you're happy with your purchase! Thanks for the review.

Rated 5 out of 5 stars

Brilliant service

4 March 2022
Fans' Favourite logo

Reply from Fans' Favourite

Thank you so much for the review! We're really pleased you're happy with the product and service.

Rated 5 out of 5 stars

Love It!

Love the product, love the service. Top class.

3 March 2022
Fans' Favourite logo

Reply from Fans' Favourite

We really appreciate your review, William! Glad you're happy with your purchase.

Rated 5 out of 5 stars

Fantastic Scarf

Purchased the claret and blue Newcastle scarf for me and my son.
We pre ordered due to them going out of stock, communication was great and delighted with the product. Would highly recommend this company and it’s product.

11 February 2022
Unprompted review
Fans' Favourite logo

Reply from Fans' Favourite

Thanks, Steven! Glad you like the products.

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