Fantasy Football Hub Reviews 

1,293
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 371 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful planning tools and the seamless application interface that make managing fantasy football teams entirely straightforward and enjoyable. Many consumers also enjoy the rapid live updates and comprehensive statistics, which provide extremely valuable insights for improving overall performance and league rankings. Some reviewers were not happy with subscription terms, mentioning frustrating difficulties regarding upgrades, features locked behind paywalls, and unexpected extra costs. A few other people also felt that certain match predictions lacked consistency and did not always help them successfully win their competitive leagues.

What people talk about most

User experience

Consumers find user experience to be positive, highlighting that the platform is easy to use, intuitive, and... See more

Product

Reviewers mention positive feedback about product quality, highlighting it as an excellent and comprehensive... See more

Application

Customers had positive experiences with application, praising it as a fantastic and powerful tool with... See more

Website

Clients share satisfaction on website, highlighting the clean, intuitive layout and user-friendly interface... See more

Service

Reviewers highlight positive aspects of service, expressing great satisfaction with the reliable support and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantasy Football Hub (FFH) brings excellent planning and preparation tools right to your fingertips in the App. Information is clear and concise and the format easy to follow. It helps me enormously i... See more

Rated 5 out of 5 stars

One of the best Podcasts around in my opinion. A well-balanced interesting listen to which provides thoughtful points to ponder about, regarding one's own FPL team.

Company replied

Rated 5 out of 5 stars

I've used FFH for the past 2 years and I find it great tool for planning my team. I find the player comparison particularly useful when I'm stuck between which player to choose. I think the mini leagu... See more

Company replied

Rated 5 out of 5 stars

Into my 3rd season of using FFH and is great to see innovations and improvements with the app and features to keep things fresh. Would recommend to any serious FPL player

Company replied


Company details

  1. #2 of 7 best companies in News Company

Written by the company

The home of Fantasy Football.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(1,293)

375 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great app

Great app, easy to use and very powerful. Website is also very good. Saved me so much time using this platform and given me some great insights.

1 September 2026
Unprompted review
Fantasy Football Hub logo

Reply from Fantasy Football Hub

Thanks Riz. We're pleased to hear you're a fan! Have a great season.

Rated 4 out of 5 stars

A great appl

A great app, but for teenagers who want to play Fpl seriously they may not want to or may not have the funds to pay for the extra add ons

16 September 2026
Unprompted review
Fantasy Football Hub logo

Reply from Fantasy Football Hub

Hi Matt. Thanks for the review. We hope you have a great season!

Rated 1 out of 5 stars

Unannounced Auto-Renewals & Breach of UK Consumer Protection Laws

Be extremely cautious before giving Fantasy Football Hub your payment details.

My subscription was automatically renewed without any prior warning or notification that a charge was coming, there was no clear notice on the original receipt or my account to show that auto-renewal was active.

Under the Consumer Rights Act 2015 and Consumer Contracts Regulations, terms regarding recurring charges must be transparent, clear, and prominent. Charging customer accounts without prior renewal reminders directly breaches these fairness requirements.

When the charge hit my card, I immediately requested a full refund under my statutory rights. Over two weeks later, customer support has completely ignored my correspondence.

Because they failed to respond, I have had to lodge a formal chargeback claim through my bank for an unauthorised transaction and report their practices to Citizens Advice / Trading Standards.

Avoid this service at all costs as they are very clearly employing a legally dubious subscription trap.

13 August 2026
Unprompted review
Fantasy Football Hub logo

Reply from Fantasy Football Hub

UPDATE: 04/09/26 16.47

A member of our team has been in touch via email.

Hi A Hill,

With regards to your renewal. please be advised that as per section 2.1.2. of the terms and conditions which you agreed to upon purchase (https://fantasyfootballhub.co.uk/terms-and-conditions/), all of our subscriptions renew automatically and will continue to do so until terminated. Therefore, you must have cancelled your membership at least one day prior to the renewal date listed in your Fantasy Football Hub account

Unfortunately, as this was not the case in this instance, you have therefore been charged for your renewal in accordance with the agreed terms listed above.

We'd like to get this sorted for you so have requested further information. Once we have this, we'll get things resolved. FFH Support

Rated 1 out of 5 stars

be careful with the auto renew

be careful with the auto renew, if you dont remember even on the day of renewal and you want to cancel you will not get a refund, perhaps a reminder of when the renewal would be helpful especially as you have my contact details??

31 August 2026
Unprompted review
Fantasy Football Hub logo

Reply from Fantasy Football Hub

UPDATE 04/09/26 16.48: Hi Dean. Unfortunately we didn't receive your requested information in time, meaning we can't get in touch directly to sort this out for you. If you still require assistance, please contact us at support@fantasyfootballhub.co.uk


Hi Dean. Thanks for the review.

With regards to your renewal. please be advised that as per section 2.1.2. of the terms and conditions which you agreed to upon purchase (https://fantasyfootballhub.co.uk/terms-and-conditions/), all of our subscriptions renew automatically and will continue to do so until terminated. Therefore, you must have cancelled your membership at least one day prior to the renewal date listed in your Fantasy Football Hub account

Unfortunately, as this was not the case in this instance, you have therefore been charged for your renewal in accordance with the agreed terms listed above.

We'd like to get this sorted for you so have requested further information. Once we have this, we'll take a look. FFH Support

Rated 5 out of 5 stars

I had an issue and Kate who was very…

I had an issue and Kate who was very helpful sorted it with a few mins of my email. Really happy with the support.. thank you again

29 August 2026
Unprompted review
Fantasy Football Hub logo

Reply from Fantasy Football Hub

Hi Samantha. Thanks very much for your review. We'll pass this on to Kate for you. We hope you have a great season!

Rated 1 out of 5 stars

Avoid

Unfortunately had to give this one star.non existent faceless customer service . Rip off . Avoid

16 August 2026
Unprompted review
Fantasy Football Hub logo

Reply from Fantasy Football Hub

Hi Ryan. Thanks for your review. We're disappointed to hear about your experience with us. We'd like to find out more and get things sorted for you. We've requested further information so we can get in touch. FFH Support

Rated 4 out of 5 stars

Good Customer Service

Had a few hiccups with the customer service email, however now fixed. Once I managed to get through to someone the responses were quick and got the problem sorted!

Thank you!

25 August 2026
Unprompted review
Fantasy Football Hub logo

Reply from Fantasy Football Hub

UPDATE: 26/08/26 13.28
Thanks for providing your details, Mason. A member of our team has contacted you to assist.

HI Mason. We'd like to get this sorted for you so have requested further information. Once we have this, we'll take a look. FFH Support

Rated 5 out of 5 stars

Great Experience with Support Team

I had a good experience getting the information and data and rewards from FFH. The staff was courteous and nice.

7 August 2026
Unprompted review
Fantasy Football Hub logo

Reply from Fantasy Football Hub

Hi Bill. Thanks for your review and feedback. We hope you have a great season!

Rated 1 out of 5 stars

I cancelled my subscription last year…

I cancelled my subscription last year and it has renewed putting me in debt because the company chose to renew it even after it was cancelled. So far no contact or response from anyone with the company.

22 August 2026
Unprompted review
Fantasy Football Hub logo

Reply from Fantasy Football Hub

UPDATE 27/08/26 12.56: Hi Jon. Unfortunately we didn't receive your requested information in time, meaning we can't get in touch directly to sort this out for you. If you still require assistance, please contact us at support@fantasyfootballhub.co.uk


Hi Jon. Thanks for the review.

With regards to your renewal. please be advised that as per section 2.1.2. of the terms and conditions which you agreed to upon purchase (https://fantasyfootballhub.co.uk/terms-and-conditions/), all of our subscriptions renew automatically and will continue to do so until terminated. Therefore, you must have cancelled your membership at least one day prior to the renewal date listed in your Fantasy Football Hub account

Unfortunately, as this was not the case in this instance, you have therefore been charged for your renewal in accordance with the agreed terms listed above.

We'd like to get this sorted for you so have requested further information. Once we have this, we'll take a look. FFH Support

Rated 5 out of 5 stars

Good nice

Good nice jee

19 August 2026
Unprompted review
Fantasy Football Hub logo

Reply from Fantasy Football Hub

Thanks for your review Zaini. We hope you have a great season!

Rated 1 out of 5 stars

Terrible at responding to queries

I’ve had 2 occasions where I needed to contact them over the last few years and have never received a response, despite me being a paying customer.

For my recent issue I had to chat with their 'FFH Chat Assistant', it could not help so said “Let me get you in touch with one of my teammates for further help”. Then I heard nothing despite waiting ages. I decided to leave my email address, but still nothing.

I have been a subscriber on their entry-level package for a few years. This season they have removed some of the features from that one (such as AI teams), meaning I will need to upgrade. But the app is not allowing me to upgrade unless I pay the full amount on top of what I’ve already paid as part of my running subscription.

9 August 2026
Unprompted review
Fantasy Football Hub logo

Reply from Fantasy Football Hub

UPDATE: 17/08/26 11.42AM. Thanks for providing your contact details, Stuart. We have been in touch via email to get things resolved for you.

Hi Stuart. Thanks for your review and your feedback. We're pleased to say we've now resolved the issue with the chat assistant and if it can't help, it will now raise a ticket for you.
With regards to your subscription, we'd like to get that sorted so have requested further information. Once we have this, we'll be in touch.

Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs

Have a sneaky hidden auto renew policy and won’t remind you of any renews and won’t refund for it. Customer service is shocking!

15 August 2026
Unprompted review
Fantasy Football Hub logo

Reply from Fantasy Football Hub

UPDATE 19/08/26 13.54: Hi Mark. Unfortunately we didn't receive your requested information in time, meaning we can't get in touch directly to sort this out for you. If you still require assistance, please get in touch with us at support@fantasyfootballhub.co.uk

Hi Mark. Thanks for your review. We're disappointed to hear about your experience with us and would like to find out more and get things sorted for you. We've requested further information so we can get in touch.

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