iwould like to sales staff of nash for helping make afew errors fixed and also cemployee on plane for helping experince great and aceo name allan.or not ceo .nash pulled it all together empoyee at per... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Eddie you are absolutely amazing! You turned a mom's worst nightmare her 16 old child stranded alone at LAS due to a canceled flight into a fix with a smile. You were so kind and so helpful even while... See more
Company replied
I have been helped by Danny for my very complicated repeated booking- cancellation- booking -cancellation reservation. He has very politely and patiently attended to all our requests. He also offered... See more
I can’t say enough about Harvey! He’s been incredibly helpful, intelligent, and patient throughout the entire booking process. His expertise and willingness to go the extra mile made planning my trip... See more
Company replied
Company details
Information provided by various external sources
Faretrolley is your one-stop solution for travel needs that begin from flight bookings, hotels, travel or holiday packages, travel insurance and a lot more.
Contact info
4478 RT 27 SUITE 201 E KINGSTON, 08528, NEW JERSEY, United States
- 1-833-703-9850
- sales@faretrolley.com
- faretrolley.com
4.7
Excellent
2k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great agents
Some reviews mention delays reaching agents and connection issues during phone calls. But I had a pleasant experience. Samuel did an amazing job assisting me with Frontier travel plan.
17 April 2026
Unprompted review
Thank you Anthony for your discoun lt help
Thank you Anthony for your discount price
Deon Ardister
29 October 2024
Unprompted review
Reply from Faretrolley
Thank you for the review and feedback!
"We're delighted to know you enjoyed your experience! Your positive feedback means a lot to us.
Looking forward to serving you again soon!"
Best Regards,
Customer Relations,
FareTrolley,
Fantastic!!
Fantastic service so easy to navigate website. I have used 5 star numerous times and they have always been superb. Deals and offers are wonderful ie free nights breakfasts etc.
30 August 2024
Unprompted review
Stay away
Stay away. Agents are liars they sell you tickets amd provide you a wrong booking number. You go to the airport and that ticket number doesn’t exist. So it means you cannot travel and they blame you pretending you were late at the airport.
25 January 2024
Unprompted review
Reply from Faretrolley
Hello Mr.Sharma,
Please share your Booking Reference Number, Passenger Details, and Email ID with us and we shall resolve the issue as soon as possible. We understand and apologize for the inconvenience.
Your concern is our top priority.
Regards.
Best experience with company
Thank you for your help, understanding and support. The best customer- oriented service I’ve ever met!
16 November 2023
Unprompted review
Reply from Faretrolley
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
FareTrolley,
01/31/2024
Mr. Thomas provided me with an excellent service while booking my vacation. He demonstrated a great level of professionalism and respect for me.
31 January 2024
Reply from Faretrolley
Hi Nelly,
Thank you for the review and feedback! We are committed to provide the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
FareTrolley,
The employee did a great job
22 January 2024
Reply from Faretrolley
Hi Nathaniel,
"We're truly grateful for your glowing review! It's a pleasure to know you had a great experience.
Your kind words motivate us to keep delivering excellent service.
Thank you, and we hope to see you again soon!"
Best Regards,
Customer Relations,
FareTrolley,
Easily the worst company I dealt with…
Easily the worst company I dealt with for travel. I was charged 300$ more than my airline would have charged me and had ZERO customer response. Terrible.
1 January 2024
Reply from Faretrolley
Hi Deseree,
Thank you for taking the time to express your concerns. We regret any inconvenience you may have experienced.
We would appreciate the opportunity to understand your experience better so that we can work towards a resolution.
Please reach out to our customer service team @ 1-631-272-1553 or send us an email to customercare@faretrolley.com with more details.
We appreciate your understanding and patience as we work towards a solution.
Best Regards,
Customer Relations,
FareTrolley,
Jerry was very helpful to me,a Senior…
Jerry was very helpful to me,a Senior Citizen. He was very thorough in explaining procedure during our call.
Thank you Jerry
Ann L.
30 December 2023
Reply from Faretrolley
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or email to customercare@faretrolley.com.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
FareTrolley,
Geeat Help from Rodney
Mr.Rodney has helped and explained the procedure to take a service dog in the flight.
He also suggested the convenient seats for us as well as for our service dog. It was a great experience to work with Mr Rodney.
27 December 2023
Unprompted review
Reply from Faretrolley
Hi Chinmayee,
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customercare@faretrolley.com.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
FareTrolley,
Reply from Faretrolley
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customercare@faretrolley.com.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Fare Trolley,
Overpriced looks fraudulent. No ticket agents to speak to, no e mail response. When I tried to verify the transaction with the airle, they had only w legs of a 4 leg trip AND WAY OVERCHARGED.
NO BOARDING PASS, NO RESPONSE FOR EXTRA BAGGAGE. NOTHING. CONTACTING ALLEGIANT, IF THEY HAVE NO BOOKING, I WORK WITH SOME PEOPLE WHO SHUT DOWN SCAMS. IF YOU STOLE MY MONEY AND RUINED MY DAUGHTER'S HOLIDAY TRIP, IT WILL NOT BE GOOD. Also, my airline that I chose charges 300 less.
6 December 2023
Unprompted review
Reply from Faretrolley
Hello Deseree,
Please share your Booking Reference Number, Passenger Name, and Email ID with us and we shall resolve the issue at the earliest. We understand and apologize for the inconvenience. Your concern is our top priority.
Regards.
Reply from Faretrolley
Hello Ivelisse,
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
This website is 100% FRAUDULENT
This website is 100% FRAUDULENT. They tried to scam me out of $198 for a flight I booked on an airline, saying I needed to "confirm" my seat.
10 December 2023
Unprompted review
Reply from Faretrolley
Hello Christine,
We sincerely apologize that you faced such an issue while booking with us. Please share your passenger Details, Booking Reference Number, and Email ID with us and we shall resolve the issue at the earliest. Your concern is our top-most priority.
Regards.
Reply from Faretrolley
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
Reply from Faretrolley
Hello Darnell,
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
He was extremely helpful
He was extremely helpful , patient very nice gentleman
9 December 2023
Unprompted review
Reply from Faretrolley
Hello Gulsevil,
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
Reply from Faretrolley
Hello Roy,
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
Reply from Faretrolley
Hello Nicole,
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
Jackson is great
6 December 2023
Unprompted review
Reply from Faretrolley
Hello Julia,
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.