iwould like to sales staff of nash for helping make afew errors fixed and also cemployee on plane for helping experince great and aceo name allan.or not ceo .nash pulled it all together empoyee at per... See more
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See what reviewers are saying
Eddie you are absolutely amazing! You turned a mom's worst nightmare her 16 old child stranded alone at LAS due to a canceled flight into a fix with a smile. You were so kind and so helpful even while... See more
Company replied
I have been helped by Danny for my very complicated repeated booking- cancellation- booking -cancellation reservation. He has very politely and patiently attended to all our requests. He also offered... See more
I can’t say enough about Harvey! He’s been incredibly helpful, intelligent, and patient throughout the entire booking process. His expertise and willingness to go the extra mile made planning my trip... See more
Company replied
Company details
Information provided by various external sources
Faretrolley is your one-stop solution for travel needs that begin from flight bookings, hotels, travel or holiday packages, travel insurance and a lot more.
Contact info
4478 RT 27 SUITE 201 E KINGSTON, 08528, NEW JERSEY, United States
- 1-833-703-9850
- sales@faretrolley.com
- faretrolley.com
4.7
Excellent
2k reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Whyte was excellent travel consult.
Whyte was excellent travel consult.
He was very patience
He explained every steps in details.
Thank you for such great customer service
18 September 2023
Unprompted review
Reply from Faretrolley
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
Dinale was Great!
Dinale was very helpful and knows her job very well. I appreciate the help she gave me.
18 September 2023
Unprompted review
Reply from Faretrolley
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
Reply from Faretrolley
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
I did not have the best experience in…
I did not have the best experience in trying to changing a reservation for an airline ticket due to becoming ill. I already was ill and yet the agent kept me on the phone for over an hour, most of the time on hold while he canceled my reservation and rebooted my trip and then he pushed for a 5 star satisfaction which was frustrating when he basically threatened I would not receive credit for my first trip even though I was rebooking and it wasn't my fault I got sick. After this trip on Oct 14th I will not use this service again. Paula Morrow
16 September 2023
Unprompted review
Reply from Faretrolley
Hello Paula
We deeply regret your inconvenience while booking with us. Please provide your details such as Transaction/Booking ID, Passenger Name, and Email ID. This will help us resolve this issue as soon as possible.
Your experience is our top priority.
Team
FareTrolley
Easy to talk with Jeffery and work with…
Easy to talk with Jeffery and work with him! He was great.
13 September 2023
Reply from Faretrolley
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
The agent that helped me with booking…
The agent that helped me with booking my reservations for my son who was traveling home due to a death of his grandfather name is Kenton who was extremely helpful. He was polite and very kind. He was sensitive and showed compassion and did everything he could to help me. I was pleased with his service.
5 September 2023
Unprompted review
Reply from Faretrolley
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
Mr Benz was very professional polite…
Mr Benz was very professional polite caring and helped us immensely resolve our issues
10 September 2023
Unprompted review
Reply from Faretrolley
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
Was able to assist and was very patient…
Was able to assist and was very patient with dealing with my situation. Was last minute and took extra steps to help. Couldn't have done without Vanora's help.
9 September 2023
Unprompted review
Reply from Faretrolley
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
Logan helping
Mr. Logan did an excellent job helping me out and it awesome talking and resiving his help
8 September 2023
Reply from Faretrolley
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
Harvey - The Travel Agent Extraordinaire: A Grateful Traveler’s Experience
I can’t say enough about Harvey! He’s been incredibly helpful, intelligent, and patient throughout the entire booking process. His expertise and willingness to go the extra mile made planning my trip a breeze. I’m beyond grateful for his outstanding service and would highly recommend him to anyone looking for a travel agent.
7 September 2023
Reply from Faretrolley
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
Kolten took his time care of my needs…
Kolten took his time care of my needs and he is an excellent customer service agent great job 100% great
6 September 2023
Unprompted review
Reply from Faretrolley
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
Doyle was a good customer…
Doyle was a good customer representative.
4 September 2023
Unprompted review
Reply from Faretrolley
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
Leo was very knowledgeable
Leo was very knowledgeable, and understanding. 5 Stars for Leo.
1 September 2023
Unprompted review
Reply from Faretrolley
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
Thank you for helping me Terrence
31 August 2023
Unprompted review
Eddie was very professional and was…
Eddie was very professional and was able to help me with my travel changes. Also, he went over an beyond to help find the nearest hotel to the San Jose airport. Eddie turned my stressful day into a less day. Great customer service.
31 August 2023
Unprompted review
Reply from Faretrolley
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
I’m is Jerry good job by jerry
30 August 2023
Unprompted review
Reply from Faretrolley
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
Jonathan was great
30 August 2023
Reply from Faretrolley
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
A lady name jasmine
Jasmine went all the way out to help my sister and myself to book our Reservation for flight and car rental And stay at a motel she will be the one I call from now on thank you Jasmine from Barney Miller in Florida
29 August 2023
Unprompted review
Reply from Faretrolley
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
Tiana is very professional
Tiana is very professional and has a great customer service
30 August 2023
Unprompted review
Reply from Faretrolley
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
Operater Kenton
Operater Kenton, was fantastic, and took care of all my problems concerning my flight. Thank you very much. Richard medina.
30 August 2023
Unprompted review
Reply from Faretrolley
Thank you for the review and feedback! We are committed to providing the best possible service, and it's always rewarding to know that our efforts are making a positive impact.
If you have any questions or need assistance in the future, please don't hesitate to contact us via call @ 1-631-272-1553 or send us an email to customerservice@faretrolley.com.
We truly appreciate your feedback and look forward to serving you again.
Best Regards,
Customer Relations,
Faretrolley,
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