Farmer Autocare Reviews 8,941

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 2,725 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness, professionalism, and friendly demeanor. Many appreciate the straightforward booking process and the competitive pricing, often finding the company to be the cheapest option in their area. Reviewers frequently mention the efficiency and speed of the service, with many jobs completed quickly and within the agreed-upon timeframe. However, some customers experienced issues with communication, noting a lack of updates or explanations regarding work done. A few also reported problems with appointment scheduling, particularly on busy days, and some felt that prices for parts and labor were occasionally too high. There were also isolated instances where customers felt that diagnostics were inaccurate or that their vehicles were turned away due to a lack of tools or parts.

What people talk about most

Service

Reviewers highlight positive aspects of service, frequently praising the honesty, efficiency, and... See more

Staff

Consumers consistently report positive experiences with staff, highlighting their friendliness, helpfulness,... See more

Price

Customers had positive experiences with price, often finding it to be the best and most affordable option.... See more

Booking process

Customers consistently note positive experiences with the booking process. Many reviewers found the online... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting professional, courteous, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We always get our car serviced and MOT’d at Farmers. Honest and genuine mechanics who can explain any car situation in an understandable manner. Robbie usually calls to update when we go in, and he... See more

Company replied

Rated 5 out of 5 stars

Just like to say that I would give 10/10 if I could to Farmers Autocare (Perth) in relation to my visit today. It took one telephone call in the morning, answered by Martha on the 3rd ring requesting... See more

Company replied

Rated 5 out of 5 stars

Booked easily online for an Aircon regass with Glenrothes garage. On arrival I spoke with Leon, the Assistant Manager who advised that the regass would take around 45 mins. During my visit I noticed t... See more

Company replied

Rated 5 out of 5 stars

The branch in Blackhall, Edinburgh is great. My car's brakes were shot, so the quote was fairly eye-watering, but when I came to collect it they'd decided the brake pipes were good for another coupl... See more

Company replied


Company details

  1. #10 of 25 best companies in Tyre shop
  2. #4 of 7 best companies in Brake shop
  3. #7 of 9 best companies in Car Battery Shop
  4. #10 of 17 best companies in MOT Centre
  5. #36 of 62 best companies in Vehicle Repair
  6. #30 of 55 best companies in Car service

About Farmer Autocare

Written by the company

Farmer Autocare operates from 21 centres in Edinburgh, Glasgow, Paisley, Central Scotland, Fife, and Perth.

Whether you need tyres in Edinburgh, tyres in Glasgow, or Central Scotland, we have the best tyre prices – all price match guaranteed. We supply and fit Value Tyres, our Classic Tyre with a Lifetime Tyre Guarantee, Yokohama Tyres, and all major tyre brands. All prices include fitting, manufacturers guarantee, environmental tyre disposal, new rubber valve, and electronic wheel balancing.

We also offer great value fixed price car service – either interim or full servicing. We use the exact oil specification and parts as specified by your car manufacturer. Our MOTs are cheaper than the DVSA recommended price. Other services include replacement of brakes, batteries, suspension, exhausts, and air conditioning recharge. All prices include Labour and VAT.

Book MOTs, fixed price car service, free brake check, and tyre fitting online at FarmerAutocare.com.

Farmer Autocare... Better by far for you and your car.

Farmer Autocare

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

9k reviews

5-star
4-star
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2-star
1-star

Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Received exactly the service I requested

Easy to book on line, discussed a brake problem upon arrival and the issue was addressed alongside my full service and MOT. I will be back next year.

19 May 2026
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Reply from Farmer Autocare

Hi Neil, thanks for reviewing our online booking process and centre customer service. We appreciate the feedback and will share this with the team in Alloa.

Rated 5 out of 5 stars

Friendly welcome and professional…

Friendly welcome and professional service.

19 May 2026
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Reply from Farmer Autocare

Hi Iain, thanks for the kind comments and 5 star rating. We will pass this on to the manager and his team in Maidencraig.

Rated 2 out of 5 stars

I booked for a slot online in the…

I booked for a slot online in the morning and phoned to confirm as I did not get a confirmation email. Agreed that I would take my car in for one tyre replacement at 11am. I got there early dropped off the car at 10.30am and was told there was one customer in front of me. I went away and came back at 12pm but they did not start work on it until 12.50pm.

19 May 2026
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Reply from Farmer Autocare

Hi Kate, we are sorry to hear that you had a disappointing experience at our centre, please accept our apologies for the inconvenience caused. It can be challenging for our centre teams to handle online bookings as well as operate a drive in service, but communication is these areas is key. We will review your comments with the local management team, thanks for bringing this to our attention.

Rated 5 out of 5 stars

Efficient service

Efficient service; good communication and very helpful staff.

19 May 2026
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Reply from Farmer Autocare

Hello Jack, thanks for taking the time to send us your review. We will let the team in Dunfermline know you were happy with the service.

Rated 5 out of 5 stars

First time using farmers and would…

First time using farmers and would defo recommend they were quick and efficient and I had ordered wrong tyre but they noticed and made sure the proper tyre was fitted ,first class service

19 May 2026
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Reply from Farmer Autocare

Hi Gail, thanks for telling us about your recent visit to our centre. We will share your kind comments with the team in Livingston.

Rated 5 out of 5 stars
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Reply from Farmer Autocare

Hi Barry, thanks for the kind comments and 5 star rating. We will pass this on to the manager and his team in Dunfermline.

Rated 5 out of 5 stars

Best local service

My Dunfermline branch are amazing, I highly recommend them.

18 May 2026
Unprompted review
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Reply from Farmer Autocare

Hi Michelle, thanks for telling us about your recent visit to our centre. We appreciate the feedback and will share this with the team in Dunfermline.

Rated 5 out of 5 stars

Was easy to arrange appointment yesnd…

Was easy to arrange appointment and when I got to garage customer service was magic from entering till leaving 100%

10 May 2026
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Reply from Farmer Autocare

Hi Peter, thanks for reviewing our online booking process and centre customer service. We will share your kind comments with the team in Bellshill.

Rated 5 out of 5 stars

Always helpful and explain things…

Always helpful and explain things without a condescending tone!

17 May 2026
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Reply from Farmer Autocare

Hi Shelley, we appreciate you taking the time to send us your review. We will let the team in Kirkcaldy know you were happy with the service, many thanks.

Rated 5 out of 5 stars

Classic car? Go here for MOT

As owner of a classic Citroen car it’s always a nervous time when putting it in for an MOT as a yearly roadworthiness test. I returned to the Perth branch and it did not disappoint! From Martha in Reception to Josh as tester there was interest, professionalism and understanding for the testing of such a vehicle. I will be back!

15 May 2026
Unprompted review
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Reply from Farmer Autocare

Hello, it's great to hear that all went smoothly on your recent visit to our Perth centre. We will share your kind comments with Martha and the team, many thanks.

Rated 5 out of 5 stars

Service and MOT

Car was in for a service and MOT. Kept up to date with progress. Mechanics are always friendly and professional.

16 May 2026
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Reply from Farmer Autocare

Hello, thanks for taking the time to send us your review. It's always great to get feedback from our customers.

Rated 5 out of 5 stars

Great service

Great service, polite staff, fantastic price

16 May 2026
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Reply from Farmer Autocare

Hello, thanks for telling us about your recent experience using our Broxburn centre. We appreciate the feedback and will share this with the centre team.

Rated 5 out of 5 stars

Always great service from the team

Always great service from the team - Brian always goes above and beyond in trying to help

16 May 2026
Unprompted review
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Reply from Farmer Autocare

Hello Roddy, thanks for telling us about your recent visit to our centre. It's great to hear that Brian and his team look after you so well, many thanks.

Rated 5 out of 5 stars

Very helpful and friendly.

16 May 2026
Unprompted review
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Reply from Farmer Autocare

Hi Rebecca, it's great to hear that you had such a positive experience at our centre. We appreciate it when customers take the time to send us their feedback, many thanks.

Rated 5 out of 5 stars

Very professional 👏

Very professional 👏

16 May 2026
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Reply from Farmer Autocare

Hi John, thanks for telling us about your recent experience at our centre. We will let the team in Inchinnan Rd know you were happy with the service.

Rated 5 out of 5 stars

Great service from Brian and the team

Great service from Brian and the team, friendly and helpful

16 May 2026
Unprompted review
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Reply from Farmer Autocare

Hi Rachel, we appreciate you taking the time to send us your review. It's great to hear that Brian and his team looked after you so well. Many thanks.

Rated 5 out of 5 stars

Often go the extra mile to help with work or cost

Always found this garage to be friendly, reasonably priced and often go the extra mile. Good communication in explaining any work that is required and clear on how much it will cost. Never feels like you are being taken for a ride.

9 May 2026
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Reply from Farmer Autocare

Hi Ross, it's great to get feedback from a regular customer and good to hear that our team in Musselburgh look after you so well. We will share your kind comments with the centre team, many thanks.

Rated 5 out of 5 stars

Tip Top

Very good. Had my car back within the hour. Will definitely be using them again.

16 May 2026
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Reply from Farmer Autocare

Hi James, thanks for the kind comments and 5 star rating. We will pass this on to the manager and his team in Glenrothes.

Rated 4 out of 5 stars

The tyre change and info about the…

The tyre change and info about the discs which I already knew. One star down would be, the website showed a different size for my reg. than what was on. This affected the price.

16 May 2026
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Reply from Farmer Autocare

Hello, thanks for taking the time to tell us about your experience at our centre. We will share this with the centre team and discuss your feedback with our I.T. consultants.

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