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RAC Mobile Mechanics Reviews 

37,196
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 21,150 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting its efficiency and the convenience of having work done at home. Many people commend the staff and mechanics for being highly professional, courteous, knowledgeable, and friendly, often exceeding expectations. The booking process is frequently described as seamless and straightforward, with good communication and timely updates. However, some people were dissatisfied with the actual service or product. A few reported mechanics arriving with incorrect or faulty parts, or being unable to complete diagnostics. Others experienced significant frustration with booking, citing repeated no-shows, long repair delays, and communication difficulties.

What people talk about most

Service

People report positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Staff

Customers had positive experiences with staff, frequently praising their professionalism, friendliness, and... See more

Customer service

Users describe positive interactions with customer service, often highlighting friendly, diligent, and... See more

Booking process

Clients share positive opinions on the booking process, often highlighting its ease and efficiency. Many... See more

Product

Consumers find product experiences to be ambiguous, with some reporting significant issues such as a top... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mike, first visit, confirmed battery was finished. Arranged for another to be fitted. A pleasure to deal with him, friendly, assuring and clearly enjoying his job. Kieran (I think) arrived to fit n... See more

Rated 5 out of 5 stars

Fantastic service, couldn't rate highly enough. Some concerning grinding coming from our campervan wheel brought our holiday travels to a halt. We were able to book repairs for the next day - what a r... See more

Rated 5 out of 5 stars

When they arrived they worked fast & job completed in an hour or less. Friendly, helpful. Would prefer a better way of tracking when they were due to arrive. I know I took the free booking option but... See more

Rated 5 out of 5 stars

RAC FULL SERVICE The booking process was seamless having received several RAC emails reminding me that my vehicle MOT was coming up. I looked into having an Interim or Full Service and decided... See more


Company details

  1. #4 of 12 best companies in Mechanic

About RAC Mobile Mechanics

Written by the company

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

Written by the company

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

Contact info

4.8

Excellent

TrustScore 5 out of 5

37k reviews

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4.8

All reviews

(37,196)

20,130 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good first experience with RAC…

Very good first experience with RAC Mobile Mechanic service. Quentin was polite and professional. He turned up on time, did a thorough job and explained everything at the end.
Booking was simple and every part of the service ran smoothly.
Really pleased and would definitely recommend.

5 August 2026
Rated 5 out of 5 stars

My experience with RAC was excellent…

My experience with RAC was excellent apart from one thing, Taxi, they didn't arrive to take me to Car to meet RAC Mechanic with Key, therefore Mechanic had to collect from me directly wasting both theirs and my time, other than that, RAC were superb 👍.

28 July 2026
Rated 5 out of 5 stars

5 star service

A few hiccups trying to book services online but eventually sorted out by speaking to RAC customer help team.
Early appointment available and accepted.
Professional and courteous mechanic who kept me advised as to ETA and turned up at a time that fitted in with my schedule.
Service carried out without issues and explanation of “advisories & recommendations” provided.
I would certainly recommend RAC Mobile Mechanics to friends and colleagues.

6 August 2026
Rated 5 out of 5 stars

R8 Battery change

Denver was in contact early, and was able to be flexible around my movements.
Work was expertly done, with no quibble or hesitation, showing good prior research for quite a fiddly job.
I would recommend them strongly.

6 August 2026
Rated 5 out of 5 stars

Absolute Lifesavers!

We are on holiday in The Lakes and a coil spring snapped. First out to rescue was Josh, who was absolutely lovely, reassuring and determined to help. He arranged for his colleague Alan to fix our car the next morning. Alan rang at 9 on the dot to let me know when he would be here. He was professional and knowledgeable and fixed my car. I'm really impressed with RAC. Life savers! Thank you so much!

6 August 2026
Unprompted review

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