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RAC Mobile Mechanics Reviews 

37,352
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 21,150 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting its efficiency and the convenience of having work done at home. Many people commend the staff and mechanics for being highly professional, courteous, knowledgeable, and friendly, often exceeding expectations. The booking process is frequently described as seamless and straightforward, with good communication and timely updates. However, some people were dissatisfied with the actual service or product. A few reported mechanics arriving with incorrect or faulty parts, or being unable to complete diagnostics. Others experienced significant frustration with booking, citing repeated no-shows, long repair delays, and communication difficulties.

What people talk about most

Service

People report positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Staff

Customers had positive experiences with staff, frequently praising their professionalism, friendliness, and... See more

Customer service

Users describe positive interactions with customer service, often highlighting friendly, diligent, and... See more

Booking process

Clients share positive opinions on the booking process, often highlighting its ease and efficiency. Many... See more

Product

Consumers find product experiences to be ambiguous, with some reporting significant issues such as a top... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mike, first visit, confirmed battery was finished. Arranged for another to be fitted. A pleasure to deal with him, friendly, assuring and clearly enjoying his job. Kieran (I think) arrived to fit n... See more

Rated 5 out of 5 stars

Fantastic service, couldn't rate highly enough. Some concerning grinding coming from our campervan wheel brought our holiday travels to a halt. We were able to book repairs for the next day - what a r... See more

Company replied

Rated 5 out of 5 stars

When they arrived they worked fast & job completed in an hour or less. Friendly, helpful. Would prefer a better way of tracking when they were due to arrive. I know I took the free booking option but... See more

Rated 5 out of 5 stars

RAC FULL SERVICE The booking process was seamless having received several RAC emails reminding me that my vehicle MOT was coming up. I looked into having an Interim or Full Service and decided... See more


Company details

  1. #4 of 12 best companies in Mechanic

About RAC Mobile Mechanics

Written by the company

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

Written by the company

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

Contact info

4.8

Excellent

TrustScore 5 out of 5

37k reviews

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4.8

All reviews

(37,352)

20,223 reviews in the last 12 months

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Rated 1 out of 5 stars

RAC tried to charge me extra

RAC tried to charge me an extra £55 compared to the quote they gave on the app, I had to phone them up whilst the mobile mechanic was there, in order for them to honour the original price. Scandalous.

4 August 2026
Rated 5 out of 5 stars

Car service carried out on my drive was…

Car service carried out on my drive was so easy and stress free. Mechanic was very friendly and explained everything including pointing out a screw in my tyre which needed attention.
Excellent service from the RAC

7 August 2026
Rated 5 out of 5 stars

Matt was polite and professional

Matt was polite and professional. He arrived punctually and explained all that he was doing during the full service I requested. He gave me sound advice regarding the monthly oil check and said he'll return to stamp my service history book as could not locate it on the day. He did everything and more, including pollen filter change etc and it's a more pleasant, fresher interiorand smoother, albeit safer drive now.

27 July 2026
Rated 5 out of 5 stars

The booking process was easy

The booking process was easy, just choose what level of service was required, when and where. Shaun kept me informed of when he would arrive. In the event he arrived early. He carried out the service on the drive and took about two hours. Afterwards, he gave me a quick rundown of what he found. Definitely recommend.

6 August 2026
Rated 5 out of 5 stars

Fast and extremely efficient service.

Fast and extremely efficient service. This is the second time, in a very short time, I have had to call upon your services. On both occasions I had the same initial engineer who was extremely helpful, efficient and friendly. A credit to your company.

4 August 2026
Rated 5 out of 5 stars

8749

8749 - Had rear breaks and pads changed today, really great service for order to completion - regular updates leading up to appointment and the mechanic who attended (8749) was super professional, friendly and carried out an amazing job, credit to the company will certainly use this service again when needed.

7 August 2026
Rated 5 out of 5 stars

Wonderful service

Very professional, excellent expertise, and a hassle free full service experience. Couldn’t wished for a better service.

31 July 2026

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