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RAC Mobile Mechanics Reviews 

37,167
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 21,150 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting its efficiency and the convenience of having work done at home. Many people commend the staff and mechanics for being highly professional, courteous, knowledgeable, and friendly, often exceeding expectations. The booking process is frequently described as seamless and straightforward, with good communication and timely updates. However, some people were dissatisfied with the actual service or product. A few reported mechanics arriving with incorrect or faulty parts, or being unable to complete diagnostics. Others experienced significant frustration with booking, citing repeated no-shows, long repair delays, and communication difficulties.

What people talk about most

Service

People report positive experiences with service, often highlighting the professionalism, efficiency, and... See more

Staff

Customers had positive experiences with staff, frequently praising their professionalism, friendliness, and... See more

Customer service

Users describe positive interactions with customer service, often highlighting friendly, diligent, and... See more

Booking process

Clients share positive opinions on the booking process, often highlighting its ease and efficiency. Many... See more

Product

Consumers find product experiences to be ambiguous, with some reporting significant issues such as a top... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mike, first visit, confirmed battery was finished. Arranged for another to be fitted. A pleasure to deal with him, friendly, assuring and clearly enjoying his job. Kieran (I think) arrived to fit n... See more

Rated 5 out of 5 stars

Fantastic service, couldn't rate highly enough. Some concerning grinding coming from our campervan wheel brought our holiday travels to a halt. We were able to book repairs for the next day - what a r... See more

Rated 5 out of 5 stars

When they arrived they worked fast & job completed in an hour or less. Friendly, helpful. Would prefer a better way of tracking when they were due to arrive. I know I took the free booking option but... See more

Rated 5 out of 5 stars

RAC FULL SERVICE The booking process was seamless having received several RAC emails reminding me that my vehicle MOT was coming up. I looked into having an Interim or Full Service and decided... See more


Company details

  1. #4 of 12 best companies in Mechanic

About RAC Mobile Mechanics

Written by the company

As the UK’s most experienced breakdown cover provider, British motorists have been trusting the RAC to fix their cars for 125 years. And now we can help repair your car even when it hasn’t broken down.

With RAC Mobile Mechanics, you can cut out the hassle of getting your car to a garage. If you need a service or repair, they’ll come to you at your home or work. All you have to do is hand over your keys – so you can get on with your day without interruption.

You’ll get a 12-month parts guarantee on any parts we fit as a result of your service or repair. So you can relax knowing that you’re covered if anything isn’t quite right.

Just book a day that suits you, and we’ll handle the rest. Whether it’s a quick repair on your driveway, or a full service in your office car park, your car’s in safe hands with our fully trained mechanics. There’s a lot you can get done without going to a garage. Like full or interim services, and vehicle diagnostics. Or quick fixes like replacing your springs, oil and air filters, or brake pads and discs.

Why book an RAC Mobile Mechanic?

Written by the company

We bring the garage to you
Have your car serviced or repaired at home or work, while you get on with your day
Fully trained mechanics
Relax knowing your car’s in safe hands - all our mechanics have the RAC stamp of approval.
12-month parts guarantee
All parts fitted as part of your service or repair are guaranteed for 12-months, for complete peace of mind.

Contact info

4.8

Excellent

TrustScore 5 out of 5

37k reviews

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4.8

All reviews

(37,167)

20,036 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hassle free service!

It was my first ever car service with the RAC and it was nice that the mechanic came to mine and I didnt have to bother going in to the garrage. The service was great and I would highly recommend.

29 July 2026
Rated 5 out of 5 stars

Friendly and efficient service

Rang to let us know when he'd be arriving.
Took a good couple of hours doing a full service. Brought to our attention advisories, which were recommended to do. Everything covered.
Friendly and efficient.

4 August 2026
Rated 5 out of 5 stars

Extremely efficient

The breakdown inspection was extremely thorough and the tests carried out confirmed what the mechanic suspected, as this was not something that could be repaired, he offered a quotation from their mobile repair service, which he did, and the quote came back extremely competitive and the part could be fitted the same day from the place we had broken down.
All in all as far as a breakdown, diagnosis and repair it was carried out with such efficiency I could barely believe it. I think from break down to getting 3 of us back into work we lost aproximately 2 hours.
Well done RAC.
NB Build Anglesey Ltd.

5 August 2026
Rated 5 out of 5 stars

Highly Recommended.

Highly Recommended.
Alan (5284) was extremely helpful and he worked tirelessly to solve my car engine problems.

5 August 2026
Unprompted review
Rated 5 out of 5 stars

Jack arrived very promptly

Jack arrived very promptly. felt at ease straight away. Not being the run of the mill car a few things didn’t actually go to plan but Jack did everything possible to make things right. great and quick service no mess and everything healthier at the finish

5 August 2026
Unprompted review
Rated 5 out of 5 stars

It was convenient and quick

It was convenient, they kept me updated as to arrival time, and they were quick and friendly. The fact they come to you just saves a whole load of hassle and was able to book it in as quickly as 2 days unlike several weeks at some garages.

5 August 2026

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