Farro has so many items you can’t get easily at supermarkets because it’s more than a supermarket it’s a specialty store as well. The large can of olive oil and frozen pretzels which I cook in the ov... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excelllent until it came to paying. Very confusing as bank visa debit did not show up immediately as most do…was explained that will not show until order is packed… guess to allow for no substi... See more
Company replied
Alexis and Stephanie were brilliant, you are fortunate to have them..however your online ordering system is/was the hardest I have ever experienced..you have an opportunity to purchase when there is n... See more
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We recently had a home delivery from Farro and the whole experience was outstanding. It started when ordering the items online was so easy, the food delivered was fresh and delicious even the courier... See more
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Company details
Written by the company
Farro has a fast, friendly and efficient online ordering service to bring your favourite Farro items to straight to your door. We offer same-day delivery with your orders picked, packed, and delivered by our personal shoppers, with a smile.
Contact info
Auckland, New Zealand
- farro.co.nz
4.5
Excellent
2K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Quick delivery available.
Quick delivery available.
I would really like to be able to order heirloom tomatoes as my absolute favorite.
On delivery door bell not rung box left on front door step ......its ok but would have liked it to bought inside to kitchen bench as I have leukemia and couldn't lift it.
9 April 2026
Reply from Farro
Thank you for your review. We're sorry there were issues with the delivery of your order. Please feel free to contact us at hello@farro.co.nz or 09 360 0499 if you would like to discuss placing future orders.
easy to manage the website and make the…
easy to manage the website and make the order; order was dispatched and received quickly; all products were delicious and gratefully received
7 April 2026
Reply from Farro
Thank you for the great review!
Love that we can get your gorgeous food…
Love that we can get your gorgeous food in the Bop
8 April 2026
Reply from Farro
We love to hear this!
Order was perfect
Order was perfect, no glitches, waiting and as expected. Thank you Farro
1 April 2026
Reply from Farro
Thank you for your kind review.
Reply from Farro
Thank you for your review. We look forward to seeing you online again soon!
Fabulous quality meat as always
Fabulous quality meat as always! Delivery is so reliable and always within the timeframe.
31 March 2026
Reply from Farro
Thank you for your review. We're so pleased you're happy with your Farro online experience. We look forward to seeing you online again soon!
Reply from Farro
Thank you for your reply. We look forward to seeing you online again soon!
Great range of products and wonderful…
Great range of products and wonderful being able to choose delivery day.
Courier driver always delivers early and chilled items still cold.
Great service!
30 March 2026
Reply from Farro
Thank you for your review. We're so pleased you're happy with your Farro online experience. We look forward to seeing you online again soon!
Very easy to place order online
Very easy to place order online. I phoned the help line regarding delivery times and the person I spoke to was extremely helpful and lovely to deal with
23 March 2026
Reply from Farro
Thank you for your review! We're so pleased we could help. We look forward to seeing you online again soon.
All went well with the delivery and…
All went well with the delivery and within the time stated. Excellent. Meals as expected and hopefully very good. Buying online was an easy process.
30 March 2026
Reply from Farro
Thank you for your review. We hope you enjoy your meals!
Reply from Farro
Thank you for your kind review.
Very easy to use your website
Very easy to use your website, delivery was very efficient and followed my requests regarding time and place of delivery, perfectly. You had a great choices at every price point, which made shopping for Easter treats so easy and hassle free.
29 March 2026
Reply from Farro
Thank you for your kind review.
Product met the description given and…
Product met the description given and arrived in tact and in a timely fashion(which was requested)
18 March 2026
Reply from Farro
Thank you for your kind review.
Wonderful Service
I had a very helpful person who guided me through both my registration and order as I live in a different area of NZ to where I was sending the parcel.
It was same day delivery which was wonderful.
25 March 2026
Reply from Farro
Thank you for your kind review.
Exceeded expectations.
Easy to order. Timely delivery. Well packaged. Ice included with refigerator item, and a nice litte sample to try. This was a test order and I was well pleased. Thanks so much!
25 March 2026
Reply from Farro
We are so pleased that you had such a good experience with your order.
Non-recyclable Farro fresh food containers
I go to Farro regularly but have not previously bought their store prepared food. My wife and I bought salads a couple of days ago. Both were delivered in plastic containers which are not recyclable in our NZ system as they are labellled with a 7. In NZ only 1,2 and 5 are currently recyclable. I think a high end retailer like Farro should already be onto this. Any plastic is already a problem for the environment, but non recyclable plastic these days is just not ok. It’s a shame because we appreciate many other aspects of their offering.
27 March 2026
Unprompted review
Reply from Farro
Good morning Mark,
Thank you for your inquiry.
If you bring back the containers and put them in the Recyclable bin outside our store, we can get them recycled.
Regards.
Reply from Farro
Thank you for your kind review,
It’s so simple and easy to shop online…
It’s so simple and easy to shop online - communication is great, staff are friendly and helpful.
18 March 2026
Reply from Farro
Thank you for your review!
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