Fashion Shopping Reviews 

175
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Poor quality clothing, most items nothing like on the website. Some items look okay but sizing is terrible. Delivery time is awful, and things are randomly packaged into several separate package... See more

Rated 2 out of 5 stars

Fell for an online site that calls itself one thing.... They set it up to look like an American Boutique with photos and models, etc. Then after you pay... you see another company name based in Chin... See more

Rated 1 out of 5 stars

SCAM, SCAM, SCAM site. Link on FB for Potatist fashion. Ordered 100 dollars worth of clothing. Received emails confirming order, updated email with shipping details. What i actually received was a c... See more

Rated 1 out of 5 stars

SCAM Stay away!! I ordered a chocolate coat and it was an American model (link on Instagram). Well I paid and after 1 month, I got nowhere with my parcel, I emailed customer service and they sa... See more

1.2

Bad

TrustScore 1 out of 5

175 reviews

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No history of asking for reviews

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1.2

All reviews

(175)

12 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Warning

Warning, do NOT buy anything from Shinesand. The items you think you are buying are NOT the items you will receive. I placed an order for three items on 4.12.20 for Xmas presents at a cost if £35.00. Two items have arrived, but are so poor quality, look nothing like what was ordered and there not fit for the charity shop. The third item is still missing. I emailed customer service with my disappointment and was offered 15% discount to 'avoid' the hassle of return which I declined. I have also refused to pay the return postage. Think I have been a victim of a dishonest scam company.

24 December 2020
Unprompted review
Rated 1 out of 5 stars

Do not use this company

I had to give them one score to allow me onto this site but I take it back and give them minus 100 star
This company advertised shoes as being made of leather,when they arrived they were made of very cheap plastic!
I wrote and complained ,they
Firstly offered 10% discount and said I could use this money to repair or change the problem ( how ridiculous is this ) I refused then they offered me 20% ,I refused ,since then they’ve written so many mails suggesting I keep the shoes and now at 35% discount rather than they said “the hassle of returning “
I refuse to pay the postage back and asked for a prepaid label so I could track the return,they refuse ,I have told them I am reporting them to various bodies as miss selling products
I paid £30 for these and I should not have to accept discounts or be refused a prepaid label
This company to say the least is highly dubious and advise anyone not to trust them with you’re money

22 December 2020
Unprompted review
Rated 1 out of 5 stars

DONT USE THEM

DONT USE THEM. UNPROFESSIONAL COMPANY RAN BY INCOMPETENT STAFF!!!!
Clothes might be nice but customer service is what I look for ultimately... SO ITS A NO FROM ME!!!

15 December 2020
Unprompted review
Rated 1 out of 5 stars

I shop online A LOT

I shop online A LOT. trust me when I say; you DON'T want to buy from them.
I've waited over 6 weeks now, and nothing. Not even an email.
So I emailed the company and asked for a refund and they informed me they couldn't because my order was already processed... Well duh! And then told me that they will email me once the parcel is shipped! It's been 6 weeks! And they haven't even shipped anything.
DON'T BUY FROM THEM!

16 November 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY

Do not order from this company. It took three months to receive the dresses, the dresses were made poorely from cheap materials and look nothing like in the pictures. I have contacted them again and again for a refund but they do not respond to any emails.

13 September 2020
Unprompted review
Rated 1 out of 5 stars

Do not purchase any products from this…

Do not purchase any products from this website.
I order two items, one summer dress and a long sleeve top.
I received the top first after a month of ordering them, and the dress two weeks after.
I was so disappointed with the quality of the fabric did both items, it was a very cheap material, they were both made in China, and don’t even have a brand tag on them.
After complaining about the delay and the quality, claiming that I wanted a refund, they never replied back, only received an automatic email to let me know that they would get back to me during business, I emailed them again and received the automated reply again. That was 3 weeks ago and I have not received a feedback.
The top quality looked that bad and nothing like the picture, that I decided to put it in the rubbish.

13 September 2020
Unprompted review
Rated 1 out of 5 stars

WARNING!!!!!

WARNING!!!!!! DO NOT DEAL WITH THIS COMPANY - FRAUD
They take your money keep promising delivery on its way. It has been 2 months and no delivery.
Now they don't even reply to emails.
I am currently speaking to my sister who is a solicitor they will not get away with it. Will be taking it further.
Will try and stop them from advertising to consumers here in Australia!!!!

5 September 2020
Unprompted review
Rated 5 out of 5 stars

Love my jerseys

Hello I'm from Montreal canada.
I was very happy to have recieved my two wicked jerseys!!! They are beautiful and I would certainly order again.
I was given a tracking number I tracked it for weeks. It does travel very far to reach me.
Great site. Thank you!!!!

9 July 2020
Unprompted review
Rated 1 out of 5 stars

Cheap rubbish made in China.Charging…

Cheap rubbish made in China.Charging loads of money for cheap, cheap rubbish material that’s badly made, wrongly sized, that cost about 20 pence to make WITH slave labour and looks cheap, nasty, and unwearable. Avoid at all costs. Its a joke site and shouldn’t be allowed. RIP off.

6 July 2020
Unprompted review
Rated 1 out of 5 stars

Ordered wig

Ordered wig. Nothing like one shown. Have tried in vain to contact them to return wig. Have yet to receive a response from them. Have no address to return. Will not order from this company again.?

10 June 2020
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS SITE!!!!! FRAUD

I placed an order over 6 weeks ago. I was sent an email stating that due to COVID-19 the delivery would be 12-20 business days. After 2 weeks with no tracking, I emailed them, and was told, "Due to COVID-19 the delivery would be 12-30 business days! The package was marked delivered to shipper on 5/10, where it has remained ever since. I sent several emails to the help desk only to be given the same response of, "Due to COVID-19 the delivery would be 12-30 business days!" Well it has now been 6 weeks and well over 30 business days and still no movement. Clearly this company has ripped me off. Stay away from this company they are a SCAM! I am disputing the charge with paypal!

8 June 2020
Unprompted review

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