Ordered an Aston Villa top after their Europe win, still waiting. It was a gift for my husband who is ill, and was meant o cheer him up. He is recovering from cancer. This company needs to be ashame... See more
Company replied
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See what reviewers are saying
Picture of item looks like knitted jumper but is actually printed nasty nylon material. Took forever to come and vet little feedback from seller. When I said I was going to give negative feedback the... See more
Company replied
Total Chinese crap avoid like the plague . Update - FashionLilli pleaded via email to remove this review offered a refund then reported the review to TrustPilot for review stating it contained harmf... See more
Company replied
I loved the t shirt, and my friends liked it too especially my Veterans breakfast club
Company details
Written by the company
Fashionlili provide high quality dresses, tops, jumpsuits, shoes and bags with the newest design.
Contact info
United Kingdom
- fashionlili.com
1.9
Poor
42 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The material is very very thin and I…
The material is very very thin and I don't think it would last very long, I would struggle to pay £5 for it.
7 October 2025
Unprompted review
Reply from Fashionlili
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@fashionlili.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Delivery was quite quick
Delivery was quite quick. The top is lovely. Material is very good fits very well
13 August 2025
Unprompted review
ordered shirt sent me tracking number…
ordered shirt sent me tracking number which when i use to check it tells me its been delivered i haven’t received it.i believe this firm to be scammers.
13 September 2025
Unprompted review
Reply from Fashionlili
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@fashionlili.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Still not received my 2 t-shirt I…
Still not received my 2 t-shirt I ordered on 19th August. Tracking number was sent to me on 28th August. Chased this & it says its still with sender!
4 September 2025
Unprompted review
Reply from Fashionlili
Dear customer, thank you very much for taking the time to share your feedback with us.
We apologize for the delay. We will report this to our shipping carrier and ask them to expedite delivery. We fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@fashionlili.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Ordered a shirt ,it never arrived
Ordered a shirt without looking at the reviews from fashionlili, wished I hadn’t. The shirt was ordered on the 15th of August and still not received it. It is now the 4th of September, I can’t seem to get to anyone to find out what happened. Not happy with my treatment, I will never order anything again on line until I check the reviews, especially this company, there’s no customer service care
15 August 2025
Unprompted review
Reply from Fashionlili
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@fashionlili.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.
Extremely Bad Quailty Very Thin Material
Orderd on the 15th Aug 2025 arrived today. Extremly poor quailty very thin material.
Had no updates. Today 1st September I received it.
It came to late for the venue I went to.
Trying to get it sent back due to the poor quailty and I would have not worn it due to the poor quality.
1 September 2025
Unprompted review
Reply from Fashionlili
Dear customer, thank you very much for taking the time to share your feedback with us.
We apologize for the delay. We will report this to our shipping carrier and ask them to expedite delivery. We fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@fashionlili.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.
I have just received a proud to be…
I have just received a proud to be British polo shirt, which cost me around £30 Inc delivery. It took weeks to arrive. Its a disgrace rip off of my money. The quality is so bad that its not even worth £10.
7 August 2025
Unprompted review
Reply from Fashionlili
Dear customer, thank you so much for taking the time to share your feedback with us.
We apologize for the delay. We will report this to our shipping carrier and ask them to expedite delivery. We fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@fashionlili.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.
Do not buy from them
Do not buy from them, shirt received was nothing like the advert. It appears to be a poor quality photo printed on the cheapest shiniest crap material available, the print was even blurred. Absolute garbage. BE WARNED
28 July 2025
Unprompted review
Reply from Fashionlili
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@fashionlili.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.
OMG waited ages for this lovely looking…
OMG waited ages for this lovely looking polo shirt and it turned up today. Badly made, shiny and not what I saw on their website. Dont buy from them, wish I had looked at trust pilot before wasting £25!
28 July 2025
Unprompted review
Reply from Fashionlili
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@fashionlili.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.
Do not buy off this company
Do not buy off this company. Total scam. The product u recieve is disgustingly poor quality. Horrid material. Bad sizing. Nothing like the picture or description in their online store.
And NO CHANCE of a refund !!!
21 July 2025
Unprompted review
Reply from Fashionlili
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@fashionlili.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.
Terrible product
Terrible product. Faults with it. No reply to emails except an AI bot withe the same reply every time
11 July 2025
Unprompted review
Reply from Fashionlili
Dear customer, thank you for your feedback.
We understand your concerns. You may not have contacted our store through the correct email address, which may have delayed resolving the issue. We assure you that we prioritize our customers' perspectives in resolving the issue. Please contact our customer service email address at service@fashionlili.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.
Reply from Fashionlili
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@fashionlili.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.
Atrocious quality
Ordered a tshirt from the site after reading positive Facebook reviews. Paid £19 for a temu quality tshirt that didn't look anything like the item ordered. It was also terrible quality and came from China. This is quite clearly a scam site AVOID!!!!
23 June 2025
Unprompted review
Reply from Fashionlili
Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your frustration. Our products are made in the USA, and we assure you that we prioritize your concerns and will resolve the issue. We stand behind every product. Please send your details to our customer service email at service@fashionlili.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.
These people are scammers,scum
These people are scammers,scum. Avoid. What you see is not what you get and paid for.
16 June 2025
Unprompted review
Reply from Fashionlili
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@fashionlili.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.
Avoid at all costs as you pay for your…
Avoid at all costs as you pay for your items for which I ordered four shirts for the value of just over sixty pounds and they send you absolutely nothing in return nor do they reply to any of your emails.
This is a scam people so don't waste your time !!
10 June 2025
Unprompted review
Reply from Fashionlili
Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we completely understand your feelings. We assure you that we will prioritize your issue and resolve it as quickly as possible. If you did not receive your item, please contact our after-sales service team. We are responsible for every product. Please send your details to our customer service email at service@fashionlili.com. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.
IT IS scam
IT IS scam, please do not order anything! and I suspect the company has more than one website, as I have seen the exact same images of the blazers in ininrubystudio.com
15 April 2020
Unprompted review
Avoid this site
Avoid this site! I’ve been waiting for two months for my skirt. Was told they’re very busy on one occasion, but repeated inquiries have met with silence. AVOID!!
9 April 2020
Unprompted review
I ordered items and only one was…
I ordered 3 items and only 1 was delivered.
Completely different quality, rubbish! Waste of time and money.
3 February 2020
Unprompted review
Not at all the same blazer
Not at all the same blazer! Can not recoment - scam page!
I just received my blazer from you, the Solid Pockets Blazer Plus Size label jacket, and it looks nothing like the picture. It is in a normal polyester look and have no resemblance to the jacket showed on your website, that have kind of a wool look.
I am super disappointed with this jacket/blazer and I have no reason to think that the rest of my order will look anything like the pictures.There is a lot of nice details on your website, but none of these on the blazer.
26 November 2019
Unprompted review
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