Fastfilings Reviews 792

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 299 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and speed, often highlighting the quick response times. Many people found the staff to be professional, helpful, and accommodating, contributing to a positive customer service experience. The user experience is frequently described as smooth and easy, making processes like filing and dissolution straightforward. However, some customers were dissatisfied with the customer service, mentioning a lack of communication or unresponsiveness. A few people also felt that the company charged for services that could be done for free, and some reported issues with the delivery or receipt of documents and services after payment.

What people talk about most

Service

Consumers find service to be positive, with many praising the efficiency and speed of the process, especially... See more

Response time

Clients share positive opinions on response time. Many customers highlight the quick and efficient responses,... See more

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, professionalism,... See more

Customer service

People report positive experiences with customer service. Many customers praise the helpfulness and... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers found the process... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I applied for a sales license on dec 30th and it was so quick. Considering it was holiday time i still received my document on 6th Jan. While filling details for the license, format was really quick -... See more

Rated 5 out of 5 stars

The quality of service rendered was rated EXCELLENT. Kudos to the Processing Manager, Shari. She's totally professional and keeps customer inform of steps from front end to comp. Fast Service. Pr... See more

Rated 5 out of 5 stars

I chose to use fast filing for my business. Fast filing helped me each step of the process while providing amazing customer service to make sure you file accurately and efficiently. Julie B reached ou... See more

Rated 5 out of 5 stars

I turned to Fast Filings to help me get documentation I needed to close an on-going subscription with Zen Business. Fast Filings was so much easier and more responsive than Zen Business! Such a plea... See more


Company details

Written by the company

FastFilings.com, fastfilingsusa.com, aka Fast Filings is a government document preparation and filing service. They have been in business since 2014, and are based in Sausalito, California. Unlike other companies, Fast Filings does not pay for any review reviews - all reviews of fastfilings.com are based on genuine customer experiences. Leave a review today.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

792 reviews

5-star
4-star
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1-star

Replied to 94% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very easy

Very easy, and they kept me informed all along the way. Super fast

20 January 2026
Unprompted review
Rated 5 out of 5 stars

An excellent site

When I found the site, I was happy. The person who always filled out the form had died this summer, and I had never done it. Directions were clear and I received an immediate response.

31 December 2025
Unprompted review
Rated 5 out of 5 stars

Fast filing was the best service that I…

Fast filing was the best service that I found on the Internet! Super fast! Only took three days from the time that I contacted the company! Superfast, super friendly, and grateful of the email. I would use them again tomorrow if I needed to best Internet service, you can choose to close your LLC.

16 January 2026
Unprompted review
Rated 1 out of 5 stars

Scam service

I have not received anything in ten days as promised. I especially hate being asked for a review when I have not gotten anything! I also did not get a receipt in. Order to check N on the status! Feel scammed!

5 January 2026
Unprompted review
Fastfilings logo

Reply from Fastfilings

Hi Elizabeth, can you please contact me so we can resolve this? I am the manager here. My email is orders1@fastfilings.com. I look forward to hearing from you. I've also submitted an info request through TrustPilot so I can email you.

Rated 5 out of 5 stars

Super fast and polite

Super fast and polite. Very rare in customer service nowadays. I'm very pleased with how cordial the interaction was. Thank you so much.
All the best,
Ralph Cilento

30 December 2025
Unprompted review
Rated 1 out of 5 stars

Stole my money from bank

This is my summary of what I experienced I could have wrote a long review but I just summarized what I went through.
• The customer claims they were scammed by a Fast filings appearing as a government agency in Google search results for a sales permit.
• They were charged $283.85 instead of an expected $40, and despite immediately filing a claim with the company and their bank, they were denied a refund.
• The customer highlights the company's lack of a phone number for support, relying solely on email, and alleges they provide no services while stealing money.
• The user claims Fast Filings charged them $283.85 for a DBA service that can be done for free online.
• They only agreed to a hard copy but were charged the full amount.
• The user states they received no services or mail from Fast Filings, despite paying, and believes the company is fraudulent, scamming others by charging for free government services.
• Their bank refunded the money to Fast Filings, leaving the user with nothing.

7 January 2026
Unprompted review
Fastfilings logo

Reply from Fastfilings

If you need help with something, feel free to contact us anytime at orders1@fastfilings.com. I've sent you a request for information - please reply so we can contact you and resolve whatever the issue. This info and review doesn't make sense as we don't do DBA services.

Rated 5 out of 5 stars

I applied for a sales license on dec…

I applied for a sales license on dec 30th and it was so quick. Considering it was holiday time i still received my document on 6th Jan. While filling details for the license, format was really quick - it asked me for my basic info related to newyork sales license which took me 2-3 mins to fill and i was doubting myself if i made the right choice with this website but such smooth process and minimum work needed at my end made it all so worth.

6 January 2026
Unprompted review

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