Fast Labels Reviews 2,728

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpfulness and professionalism of the staff. Many appreciate the superb quality of the products, noting vibrant colors, crisp details, and durable materials. The straightforward ordering system and quick turnaround times are also frequently mentioned as positive aspects of their experience. However, some customers were not happy with their order experience, citing issues with delays, uncommunicated changes to designs, and problems with receiving refunds. A few people also mentioned receiving incorrect orders or labels that did not match the proof, leading to frustration and additional steps to resolve the issues.

What people talk about most

Service

Clients share positive opinions on service, frequently praising the speed, professionalism, and helpfulness... See more

Order

Reviewers mention ambiguous feedback about order. Many customers praise the easy and intuitive ordering... See more

Product

Reviewers highlight positive aspects of product. Many customers are satisfied with the quality, noting that... See more

Quality

Consumers find quality to be positive, with many praising the excellent print quality, high-quality... See more

Staff

People report positive experiences with staff, highlighting their helpfulness and professionalism. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love fastlabels, you can just order everything online, upload your files etc. etc. as their name suggests they’re offer really fast turnaround times, the quality is always bang on, and if you ever h... See more

Rated 5 out of 5 stars

I needed some labels to notify a change of address on Xmas cards, etc. I was originally going to buy a stamp but then wondered if it was possible to get some cheap, custom-printed, adhesive labels in... See more

Rated 5 out of 5 stars

I have just received another batch of labels from this company, fast labels. I cannot find the words to show how happy I am. Every batch I have ordered has been absolutely amazing. I want to thank fas... See more

Rated 5 out of 5 stars

First Class service. Second time I have used Fast Labels. I had difficulty submitting my own art work for another design but via telephone call I was assisted easily through the process for the exact... See more


Company details

  1. #16 of 21 best companies in Custom label printer
  2. #53 of 69 best companies in Prints and signs store
  3. #12 of 19 best companies in Sticker Manufacturer

Written by the company

We are one of the fastest growing UK label printing companies, and we supply labels to thousands of business and product manufacturers across the UK. We specialize in self adhesive labels for bottles, packaging, food products and other business uses.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

Replied to 76% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Impressive Service

This is the first time I've used the company and I'm impressed by their service.
The labels have just arrived in secure packaging and their appearance is exactly as I'd hoped for.
The turnaround time from placing the order has been quicker than their prediction.

1 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

We have just received our first order. While mainly for samples of our new product, we are thrilled with the quality and the measures this company took to ensure that the labels met our full expectations. Even the delivery was superb. We are pleased to support local UK businesses and will definitely choose them again. Excellent!

Berrybegood Ltd.

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Great service so far thanks to Alex and the team!

Currently starting my own business and I found this company was the best fit to help with custom labels that I needed. Though I haven’t got them just yet, I have received helpful feedback and advice to ensure my order meets all the right expectations. Alex and the team have been a great help!!! looking forward to receiving my order.

23 October 2025
Unprompted review
Rated 5 out of 5 stars

Amazing!

My mind has been completely blown by Fast Labels! The website is fantastic, prices are great, and their service is second to none. Such a great find!

6 October 2025
Unprompted review
Rated 5 out of 5 stars

5…Professional, Reliable & Brilliant Team

I’ve been using this company for over 5 years now and they have been absolutely brilliant from start to finish. The whole team is top notch – from the sales staff to the designers, right through to the product itself and the delivery service. Every part of the process is handled with professionalism and care. The quality is always excellent and the service is consistently reliable. Couldn’t recommend them enough!

3 October 2025
Unprompted review
Rated 5 out of 5 stars

I made a mistake in ordering the wrong…

I made a mistake in ordering the wrong size of label for my design but the order had already been processed and the money taken from my account. I was able to resize the label and spoke directly to Georgia, who resubmitted my new design. The bigger size resulted in an additional cost of £14 which they waived for me. Really happy yet again.

1 October 2025
Unprompted review
Rated 1 out of 5 stars

Going downhill fast

I’ve left multiple 5* reviews for fast labels and have previously only had good experiences with them. This is the first time something has gone wrong with any of their prints but I was quite shocked at their response. Firstly they’re not fast anymore. Mostly because they’d been providing such good service in the past I imagine, but they either need a name change or to increase capacity. Not such a big deal, of course, but does make the service less valuable than it once was. BUT now my trust of fast labels has evaporated with my most recent experience: they printed thousands of labels of a number of different types for my business and one type came back with the colours totally off. The proof looked perfect, but the labels looked nothing like the proof. After a thorough investigation (over a week) into why this was the case they tried to charge me 50% to reorder the labels THAT THEY PRINTED WRONGLY! I refused that of course and stated they needed to print the labels again correctly for free and send them to me, which they did tbf, but my trust in them has gone. How can you accept it’s your fault then expect the customer, whom has already been extensively delayed by the wrong labels being sent and an investigation, to foot half the bill???!!

(Or likely their entire bill and probably still a small profit for them thinking about it!)

Nope. Sorry once-fast labels but that is no way to treat a (previously) loyal customer.

So disappointing.

11 September 2025
Unprompted review
Fast Labels logo

Reply from Fast Labels

Good Morning,

Thank you for taking the time to share your feedback with us. I am truly sorry to hear about your experience and that you are unhappy with the service you have received. I apologise for any inconvenience this has caused.

I have reached out to you as we would like to provide a suitable solution for you as soon as possible.

Your feedback is incredibly important to us, and we are committed to making this right. Please know that we value your business and appreciate your patience as we work to improve.

We look forward to hearing from you soon.

Jodie
Support Assistant Manager

Rated 5 out of 5 stars

Fantastic Service

My first order with FastLabels and I'm really pleased with their service. Excellent communication with Georgia and Lawrence, simple and straightforward platform. Highly Recommended !!

22 September 2025
Unprompted review
Rated 5 out of 5 stars

Totally Excellent

I've used them for several orders and recommend them highly. They are so quick, they should rename the company super-FastLabels! Plus, any issues (and I had a minor one) are addressed without debate. An excellent service. Oh, and it's very affordable. Thank you, Lawrence, et al.

4 September 2025
Unprompted review
Rated 5 out of 5 stars

First Class service

First Class service. Second time I have used Fast Labels. I had difficulty submitting my own art work for another design but via telephone call I was assisted easily through the process for the exact label I required. Extremely helpful staff and nothing was too much trouble. This is how a business should be run. Excellent. I will always use Fast Labels.

19 August 2025
Unprompted review
Rated 5 out of 5 stars

recently made a mistake with my order…

recently made a mistake with my order by selecting the wrong quantity, but the team was absolutely fantastic. They responded incredibly quickly, were understanding, and immediately helped amend the order without any hassle. thank you for turning what could have been a stressful situation into a smooth and easy fix!

5 August 2025
Unprompted review
Rated 1 out of 5 stars

One of the worst companies to deal…

One of the worst companies to deal with. If we new the truth at the very start I would of avoided like the plague

4 August 2025
Unprompted review
Fast Labels logo

Reply from Fast Labels

Good Afternoon Lee,

I'm really sorry to hear that you've had such a negative experience with us. Unfortuntely we are unable to find an account or order under the email address you have provided, please can you provide your order number starting with IFLA_ or your postcode or telephone number, you can email us directly on support@fastlabels.co.uk with these details.

Could you please share a bit more detail about what you are unhappy with? We’d really appreciate the opportunity to understand and address the issue properly.

We can then look into this further.

Jodie
Support Assistant Manager

Rated 5 out of 5 stars

Always 5 stars service

Always 5 stars service. We’ve been using fast label for five years and their quality and service are great. Bethan is really helpful and helped me with the order and found out the colour code for me etc. highly recommended this company.

18 July 2025
Unprompted review

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