Fast Sale Today Reviews 

345
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Avoid where possible !! We initially approached fast sale to but our house and silvesta was very helpful and lovely... the offer then dropped twice leaving us in negative equity.. we still decide... See more

Rated 5 out of 5 stars

Was nervous about selling my house outside of an estate agent, but fast sale today were genuinely amazing. The full process was explained in detail along with rough timelines and next steps. Sale went... See more

Rated 5 out of 5 stars

Fast friendly curious service, kept fully informed throughout the process of selling my flat. Very helpful staff bent over backwards to fulfil deadlines. Went above and beyond what you would expect. T... See more

Rated 5 out of 5 stars

It's been an adventure; greatly helped by our main contact, Silvesta. From a shock message from our tenants 'Were are moving out, to live nearer to our family' to a short completion bearing in mind t... See more

Company details

  1. Estate Agent

Information provided by various external sources

Established in 2006, Fast Sale Today has become the UK's top cash buyer of residential property. We pride ourselves in offering a free and transparent service and the reviews on Trustpilot support this fact.


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3.6

Average

TrustScore 3.5 out of 5

345 reviews

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3.6

All reviews

(345)

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Rated 1 out of 5 stars

Absolutely untrustworthy company!

Absolutely untrustworthy, cannot believe a word they say. Use Fast Sale Today and they will surely rip you off. Believe me this is based on my own bitter experiences with this shady company.

12 March 2018
Unprompted review
Fast Sale Today logo

Reply from Fast Sale Today

Dear Kevin,

While we welcome feedback back from all customers we are not entirely sure what your complaint relates to.

We offered you a value on 05/02/2018 of £128,000, subject to a local agent’s valuation. This was accepted by you. We then asked for an independent valuation from a local agent in your area - Peter Clark. They advised that they had recently been to the property and gave us their feedback on 09/02/2018.

We then called you to discuss their feedback on 13/02/2018. You advised us at this time that you had sold the property to another cash buying company. We urged you to use caution as this did not sound like a genuine cash buyer. At this time you did not peruse our service any further.

You then re-enquired with us yesterday 12/03/2018, advising that the property was still not sold. We gave you the feedback from the local agent, which you disputed. The call ended without us progressing any further. It seems you are clearly upset with the valuation figure being provided by multiple buyers.

At Fast Sale Today we endeavour to provide a fair cash offer based on independent valuations by local experts. You were not charged for any part of the service and we were not impeded from selling through any other means. The valuation provided to us was by a local agent - which you are welcome to discuss with them in more detail. We wish you the best of luck with your house sale.

Rated 5 out of 5 stars

Great company

Great company! Really fast and it meant I didn't have to waste my time showing people round. Everything completed within two weeks! Very friendly and knowledgeable and I recommend them!

3 January 2018
Unprompted review
Rated 5 out of 5 stars

I can certainly recommend Fast Sale …

I can certainly recommend Fast Sale Today. I needed to sell a buy-to-let property quickly, due to my moving away from the area. Right from the start everything was explained in a friendly and professional manner, and the company kept to its word. The money was in my account within three weeks with no last-minute hitches. Safe to use!

22 December 2017
Unprompted review
Rated 5 out of 5 stars

professional

I found the service from Fast Sale Today to be on a very high and professional level and they helped release the equity I required fast and with very little effort on my part all was complete in just over two weeks

7 December 2017
Unprompted review
Rated 5 out of 5 stars

Excellent

Fast sale today and more specifically Ikra Shah (My point of contact at Fast sale today) Have been great to deal with. Quick responses, always know what's going on and get things done with no hassle. Would recommend and would 100% use them again myself!

6 December 2017
Unprompted review
Rated 5 out of 5 stars

Great people

I have honestly got to say I have never in my life delt with a more professional friendly group of people nothing is to much trouble and I would recommend any one to use fast sale today. Thanks every one it was a pleasure to deal with you

1 December 2017
Unprompted review
Rated 5 out of 5 stars

I contacted Fastsell having been in and …

I contacted Fastsell having been in and out of court with my ex wife who was after money , Fastsell acted swiftly and very professionallyfor my self and completley took the on going stress i had for last 12 months away . Tom was my point of contact and dealt with it for me . Highly recommend this firm

1 December 2017
Unprompted review
Rated 3 out of 5 stars

Started well ended with low offer

Williams Service was good
Started well with a a fair offer of 85% of market value £165,000 (£140,000)
Then a visit from a local estate agents then the actual offer came down to £115,000 .
Offers are based on local properties but are not based on extensions condition of the house or items being left in the sale ie flooring blinds white goods etc . to simplify it a mirror image of our house a stones through away has just sold for close on £160,000 with the exception of our house having a triple extension added .
But to argue the case another house further down the street is up for £125,00 again no triple extension and work needed to be done on it .
Offers should be based on comparable properties and also current 2017 prices not 2013 2014 etc.
I have no problem withis company making a good living but I do think the valuations should be thought out better . It’s upseting more than anything to be insulted with a price for a house you have poured your heart into .

2 November 2017
Unprompted review
Fast Sale Today logo

Reply from Fast Sale Today

Dear Greg,

Thank you for the feedback.

We would like to further clarify the offers made as we feel you have misunderstood our position:

1. Clients never sign pre-sale contracts or commit financially so you are always protected.

2. The initial over the phone offer was £140,000 based on a value of £165,000;

3. All offers are subject to a local independent estate agent and bank survey which we undertook at our cost;

4. The independent estate agent valued the property between £140,000 and £145,000 as an achievable sale price. Whilst this is their own opinion, we would be negligent to ignore this;

5. Your property has been on the market for 3 months and is currently listed at £150,000 and yet to sell;

6. We then carried out further research of over 50 comparable properties currently on the market and 23 sold comparable in the last 12 months within a 0.5 mile radius;

7. This research indicates that the local estate agents have likely provided an accurate valuation;

8. A Fast Sale Today manager called through these findings and gave you the option to proceed or pull out following the revised offer of £115,000;

We appreciate that you are disappointed about the offer however you cannot ignore the above findings and the fact your property has not yet sold and is listed for an asking price of £150,000. The last 4 sales on your road between 2016 and 2017 are £104,000, £128,000, £123,000 and £119,000. The condition of these comparables were not as good as your property hence the lower sale prices.

We are committed to helping every client we come in touch with and hopefully you can take something away from our involvement to enable you to achieve a relatively quick sale for the best price.

Regards

The Fast Sale Today team

Rated 5 out of 5 stars

Excellent service with outstanding results

After dealing with many other companies in selling my family home, Fast Sale Today was the only one of it's kind to give me a fair valuation.

Beyond this, the valuation was actually met by the final offer and all within a very quick turnaround.

I can't commend the team enough. I spoke with Tom, Shannon and Daniel - each with an extremely personal, professional tone and an exceptional knowledge of their industry. I was given all the time I needed and was kept informed every step of the way. Under the circumstances, it was a relief to have their support to alleviate pressure.

I really don't plan on selling another home in a rush again, but if I am put in such a situation - I will definitely use Fast Sale Today.

Thanks so much to the team!

19 September 2017
Unprompted review
Rated 2 out of 5 stars

Caveat Emptor

The staff at front of house were super-nice and diligent. Will and Shannon you are a credit to your generation. Behind the scenes lies a different breed of person who, in my opinion, prey on the desperate and needy. Having asked for £20,000 less than after the initial price promise given (not entirely unanticipated), they asked for a further £20,000 less after a 'director's meeting' just before exchange on what one lawyer called 'an utterly spurious basis.' Thankfully, not desperate, I have moved on to a better company, and as a barrister myself, suggest 'caveat emptor.' Buyer beware - trust in a level playing field is not what you have from this company, in my opinion. The answer expected in reply, I'll leave you to trust. The 2 stars are for Will and Shannon.

BTW I got my asking price so what you see IS BS written below. Please see my review of VIVO property

15 September 2017
Unprompted review
Fast Sale Today logo

Reply from Fast Sale Today

Dear Gerry,

We thank you for your kind words regarding Will and Shannon who have both worked extremely hard on this case.

We would like to explain the many factors which were omitted from the above post which influenced the abovementioned price reduction.

When we agreed the final price, certain information had been omitted regarding the freehold which was tied up in a lengthy and delayed probate process. This led to uncertainty over who would be the future freeholder of the property and what future service charges and ground rent would be for our company.

This coupled with enquiries from the current executors being answered, then withdrawn and confirmation that no further assistance would be given to us in a future resale, meant that we had to review the file again with these added complexities in order to mitigate the risk.

A retail buyer would not buy the flat for value with the above issues and therefore the only way we could proceed was to withdraw or offer a price reflective of these “defects”. The plan being if we had to, we could short sell in lieu of the risks.

For us to ignore this would be complete negligence.

We hope the above complexities surrounding your property can be resolved and we wish you the best of luck with a future sale.

Regards
Fast Sale Today

Update 29/11/17: We believe one of our competitors bought your flat in the end for a price very close to what we offered. They sold it for 370k via auction which concurs with our research and although you were frustrated, it seems that our findings were accurate.

Rated 4 out of 5 stars

Couldn't fault the company regarding …

Couldn't fault the company regarding speed Of completion and advice. Only downside is you do receive considerably less than the valuation but if you are wanting a quick sale it's ideal.
They did make the process very easy.

22 August 2017
Unprompted review

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