Fast Sale Today Reviews 

345
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Avoid where possible !! We initially approached fast sale to but our house and silvesta was very helpful and lovely... the offer then dropped twice leaving us in negative equity.. we still decide... See more

Rated 5 out of 5 stars

Was nervous about selling my house outside of an estate agent, but fast sale today were genuinely amazing. The full process was explained in detail along with rough timelines and next steps. Sale went... See more

Rated 5 out of 5 stars

Fast friendly curious service, kept fully informed throughout the process of selling my flat. Very helpful staff bent over backwards to fulfil deadlines. Went above and beyond what you would expect. T... See more

Rated 5 out of 5 stars

It's been an adventure; greatly helped by our main contact, Silvesta. From a shock message from our tenants 'Were are moving out, to live nearer to our family' to a short completion bearing in mind t... See more

Company details

  1. Estate Agent

Information provided by various external sources

Established in 2006, Fast Sale Today has become the UK's top cash buyer of residential property. We pride ourselves in offering a free and transparent service and the reviews on Trustpilot support this fact.


Contact info

3.6

Average

TrustScore 3.5 out of 5

345 reviews

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3.6

All reviews

(345)

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Rated 5 out of 5 stars

Great Customer service

Great Customer service. Dealt with Jason for most of the process. Very professional and quick to reply. Price they paid made it possible for us to buy our new property when relocating

1 October 2018
Unprompted review
Rated 5 out of 5 stars

After a terrible experience with…

After a terrible experience with renting my property I decided to sell it I needed a quick sale and after a quick Google search I found Fast Sale Today. After filling out their online form I was contacted within a couple hours

They made things incredibly easy for me to sell my property Updates and communication was first class. I felt confident if I had any queries I could contact them and receive the help I needed.

They covered all expenses to sell my property. The documents I had to fill in Was clear and
non-confusing It was all simple and easy to do. The complete process took around four weeks

I can recommend Fast Sale Today Without hesitation. If you want a quick and simple fast sale of your property these the guys for you

John Boswell

31 August 2018
Unprompted review
Rated 5 out of 5 stars

We wanted a quick sale to enable us to move to retirement property

We wanted a quick sale to enable us to move to a retirement property in Spain. Tom and Shannon were excellent, they always kept me informed of the sale and managed to complete in time for our move. The price was lower than the market value but well worth it considering the lack of stress as we knew we could move on the date we wanted.

8 August 2018
Unprompted review
Rated 5 out of 5 stars

I was fed up of trying to sell through…

I was fed up of trying to sell through estate agents who would constantly tell me the market was not good. I contacted Fast Sale Today who made an offer and bought my house for 85% within 3 weeks. It was simple and stress free. Their customer service team are top notch.

8 August 2018
Unprompted review
Rated 1 out of 5 stars

Playing a game with 2 surveys first…

Playing a game with 2 surveys first offer £49,000 2nd offer £42,000 a couple of weeks go by 2nd survey now the offer is £32,000 really! Yes we all understand you are quick buyers but at least Turpin wore a mask! This review is totally honest and up front and for a business to retain and gain clients you need to be the same.

8 August 2018
Unprompted review
Fast Sale Today logo

Reply from Fast Sale Today

Jamie,

As a company we pride ourselves on our integrity and transparency from the outset. We make clear during your initial call that the offer is subject to a local agent valuation and a survey. To ensure you are protected we ask for zero commitment from your side, so you are not obligated to proceed with the sale at any point. On top of this we pay the cost of the entire process, so it is solely ourselves that are risking any financial costs.

From the outset we made clear that our offer of £49,000 was subject to an independent survey returning a market value of £69,000.

The survey (that we paid out for), carried out by a local independent Chartered Surveyor, returned a resale valuation of £45,000 - £49,000 for your two bed terraced home. We do guarantee that we will buy your property, so in order to attempt to provide a viable option for the sale, we went beyond our regular margins to offer the £32,000.

When comparing the Surveyor suggestion that the property may resell on the open market at £45,000 with our £32,000 offer inclusive of all fees (legal costs, survey fees, estate agent commissions), we believe this to be an entirely fair offer.

We understand that you are under no time constraints for your home sale, yet (as you noted) within just a couple of weeks we have managed to complete a local agent valuation, carry out a full property survey AND complete the entire conveyancing process to offer an exchange within days!

It’s disappointing to hear of your dissatisfaction, but we feel we did everything possible to provide the quick, convenient (and competitive) solution that offer to every customer. As the quick sale route is no longer suitable, we would recommend resetting your time frame expectations and allow 4-6 months for an open market sale.

Regards,

Fast Sale Today

Rated 5 out of 5 stars

Quick, honest, convenient

Fast Sale Today were honest with me throughout my transaction, and kept me updated almost daily with its progress. I needed a quick sale and had a tight deadline. I felt like the team went out of their way to prioritise my case, and made the whole process quick and convenient.

28 July 2018
Unprompted review
Rated 5 out of 5 stars

The fast sale today team were really helpful

The fast sale today team were really helpful from start to finish. They answered all of my questions in a friendly but professional manner and were there every step of the way through the transaction. Can’t thank them enough for making this a stress free experience. Will be recommending to all.

28 July 2018
Unprompted review
Rated 1 out of 5 stars

Started very well in all fairness but…

Started very well in all fairness but soon as contracts exchanged all fell apart paid a £42 charge to get money same day which didn't arrive and the 24/7 solicitors arent avaible to answer why caused massive issues as went against the arranged division of funds between me and my ex partner causing me to lose out on more money and a huge amount of stress, will be going to property ombudsman Monday to sort out as now they have control of my property they have no interest in sorting out any issues, also made an offer based on a 215000 value and put on market at 250000 so deliberately undervalue however I believe all companies in this vein do it. Shame as had high hopes at the start and was ready to recommend to numerous people before all this carnage started.

27 July 2018
Unprompted review
Rated 4 out of 5 stars

Fast efficient service

We wanted a fast, no hassle sale and that's exactly what we got, constant contact throughout the whole process, would highly recommend, thank you Tom Bedder for a fast efficient service. Thanks again.

18 July 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic Service and People!

Due to reasons out of our control we had to sell our house quickly. we contacted a few companies that offer the same service and Fast Sale Today were by far the best. They kept up communication throughout the whole process. We had various issues that needed facing during this time including someone that lived in another country having to sign over all rights to the house.
They made this process as painless as they could even working late into the night to meet the tight deadlines.
If you are in need I highly recommend using this company.

25 May 2018
Unprompted review
Rated 5 out of 5 stars

Transparent from day one.

Had to sell quickly for financial reasons and Fast Sale Today made the process as easy and hassle free as they could. Of course you expect to sell for less than you would on the open market, but unlike most of these companies the amount they pay under the market price was a set figure and not percentage based. They were open and honest with us from the first phone call and all of the staff we dealt with on the phone were pleasant and helpful. If you need to sell fast for any reason I would recommend using Fast Sale Today based on my experience dealing with them.

24 May 2018
Unprompted review
Rated 5 out of 5 stars

Simple fast process

Simple fast process, you do get less than you would on the open market but you have to weigh up what is important to you at the time - for me getting less and having the property off my hands was worth it. The team are all really nice, honest throughout the process, and I have no problems recommending them.

24 May 2018
Unprompted review
Rated 5 out of 5 stars

Don't use anyone else, this is the best it gets and its damn good!!

I spoke to a few companies trying gather information and proposals for the property. This is the only one that I felt were open about the process, cared about what our requirements were and really took the time to listen to our questions, they also were also the most competitive on pricing.

They accomodated our uncertainity, insecurities, speed bumps and pulled out all of the stops for a really tight deadline. The most impressive of all is that we needed assistance in getting someone off of the title who lives in Singapore. No challenge seems too big for this team and they all pull together to make sure we get the outcome we require.

I hope to never be in this situation again, however if I am I feel confident in knowing that I have the Fast Sale Today Team ready to get me out of it!!

If you want the best service you could want, talk to these guys today!!

10 May 2018
Unprompted review
Rated 5 out of 5 stars

Tom at Fast Sale was in regular contact…

Tom at Fast Sale was in regular contact with updates and progress of the sale.
From start to finish everything was handled in a friendly calm and professional manner.
I would not hesitate to recommend this company to anyone who needs to sell a property quickly.
Sandra

2 May 2018
Unprompted review
Rated 5 out of 5 stars

Very easy way to sell.

I was very surprised at how quick and efficient the process of selling my house to fast sale Today was. They arranged everything professionally
and communication was also Excellent.

17 March 2018
Unprompted review

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