Great jeggings as usual. It’s my 3rd pair. Only they had a snag in them. Went to local fatface fab customer service but their stock was quite different of the same jegging! So reordered. When they arr... See more
Company replied
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See what reviewers are saying
Pleasant and helpful staff lovely changing rooms ,good you can order on line and pick up from store no problems if you want to return anything . Good selection of ladies and men’s wear
Company replied
Order arrived promptly. I was able to try the dresses on there and then and quickly return the one that was too big. Staff were very helpful and prompt fetching my order and sorting out my returns.
Company replied
I popped in to Fat Face in Ashbourne on the way home from work to buy something with a bit of seasonal sparkle and I am now the proud owner of a beautiful cream wool sparkly dress which I can't wait t... See more
Company replied
Company details
- #280 of 619 best companies in Clothing Shop
- #168 of 282 best companies in Fashion accessories shop
- #128 of 242 best companies in Men's clothes shop
- #118 of 258 best companies in Ladies' clothes shop
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
35/39 Market Place, DE6 1EU, Ashbourne, Derbyshire, United Kingdom
- 01335 342288
4.7
Excellent
97 reviews
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Reply from FatFace - ASHBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - ASHBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent customer service by 2 ladies…
Excellent customer service by 2 ladies in shop when I picked up the wrong sizes.
26 April 2026
Reply from FatFace - ASHBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always a great company to do business…
Always a great company to do business with both on line and in store. Always find quality goods and your store in Ashbourne and the Staff are brilliant.
25 April 2026
Reply from FatFace - ASHBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Pleasant and helpful staff lovely…
Pleasant and helpful staff lovely changing rooms ,good you can order on line and pick up from store no problems if you want to return anything .
Good selection of ladies and men’s wear
23 April 2026
Reply from FatFace - ASHBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Cannot review as still waiting for…
Cannot review as still waiting for product to arrive
18 April 2026
Reply from FatFace - ASHBOURNE
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
I ordered 3 t shirts which were…
I ordered 3 t shirts which were delivered in store during the promised time period. 1 t shirt wasn't quite the shade of colour shown in the picture but was still ok. Good quality shirts.
14 April 2026
Reply from FatFace - ASHBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Marlow jeans …
Marlow jeans …. amazing, so comfortable, fit so well. Really pleased with them.
7 April 2026
Reply from FatFace - ASHBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Online order processed quickly and…
Online order processed quickly and available for collection in store in 4 days . Good quality shorts
15 March 2026
Reply from FatFace - ASHBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great team fast delivery helpful and…
Great team fast delivery helpful and friendly staff
27 February 2026
Reply from FatFace - ASHBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service friendly staff…
Excellent service friendly staff willing to help resolve the issue brilliant
31 January 2026
Reply from FatFace - ASHBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fatface in Ashbourne
I went into Fatface in Ashbourne today. Its a shop Ive been to a few times now, firstly because of the amazing service you get from the staff there
Secondly because of the variety
Today was no different, staff willing to help, friendly service and a lovely atmosphere within the shop.
If you're ever in the area, call in, you'll receive a friendly welcome, lots of stock and some sale items.
22 January 2026
Unprompted review
Reply from FatFace - ASHBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered Slippers Online
I ordered a pair of slippers online as the Ashbourne store had sold out in my size. They were delivered to the Ashbourne store for free. Very pleased with the lovely welcome in the store when I went to collect them. Very pleasant & efficient.
The slippers are fabulous - thank you.
9 January 2026
Reply from FatFace - ASHBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Never bought an item I didn't like
Never bought an item I didn't like. Latest jacket fits great
4 January 2026
Reply from FatFace - ASHBOURNE
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Reply from FatFace - ASHBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - ASHBOURNE
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Online order all went smoothly
Online order all went smoothly. Free click and collect at Ashbourne, very pleasant 😊
4 December 2025
Reply from FatFace - ASHBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Returns were easy at store and at Next
Returns were easy at store and at Next. The dress i kept was a beautiful fit.
18 October 2025
Reply from FatFace - ASHBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Husbands impulse buying experience!!
Excellent customer service with great interaction most polite funny and helpful team members 100% happy
23 August 2025
Reply from FatFace - ASHBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service and Customer care…
Excellent service and Customer care today, 6/8/25 @ Fatface Ashbourne.
Very pleased with my purchases, especially in the Sale!
Many thanks to Tracy and Pauline xx
6 August 2025
Unprompted review
Reply from FatFace - ASHBOURNE
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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