Unfortunately the item was returned before i could collect it. The original delivery was delayed by several days and i had planned on collecting it straight away however due to late delivery i was una... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Unfortunately the item was returned before i could collect it. The original delivery was delayed by several days and i had planned on collecting it straight away however due to late delivery i was una... See more
Company replied
Fatface clothes are good quality and quite fashionable in a relaxed way. One of my favourite shops at present
Company replied
Me and my wife visited this amazing store a couple of weeks ago after a wonderful honeymoon in chard🥂🥂🎉🎉🤪 ! We were welcomed in with open arms by Dwayne( the manager ) . After a long chat about o... See more
Company replied
Kit who serves us regularly when we shop at Fat Face is so friendly and couldn't be more helpful. We always hope that he will be there because he makes our shopping experience a pleasure.
Company replied
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
87 High Street, EX31 1HR, Barnstaple, Devon, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fatface clothes are good quality and quite fashionable in a relaxed way. One of my favourite shops at present

Reply from FatFace - BARNSTAPLE
Unfortunately the item was returned before i could collect it. The original delivery was delayed by several days and i had planned on collecting it straight away however due to late delivery i was unable to. I was told in the shop today that they keep them 10 days they did not keep mind for 10 days. Now it is no longer available.

Reply from FatFace - BARNSTAPLE
The staff in the Barnstaple are friendly and happy to help. The clothes I purchased are just lovely. FatFace have a great range this season.

Reply from FatFace - BARNSTAPLE
Barnstaple Staff are great. Went out of their way to help. Well worth a visit if you’re on your hols!

Reply from FatFace - BARNSTAPLE
Great customer service in the store was very helpful

Reply from FatFace - BARNSTAPLE
Me and my wife visited this amazing store a couple of weeks ago after a wonderful honeymoon in chard🥂🥂🎉🎉🤪 ! We were welcomed in with open arms by Dwayne( the manager ) . After a long chat about otters and chard we really felt at home 🤗. My wife left to get coffee for us which was the perfect opportunity to get her a belated honeymoon present 🎁 💝 Dwayne was a star and kindly offered to try on a dress I had picked out for my wife’s special surprise . This act of kindness didn’t go unnoticed!!!!!!!!! Thankyou Dwayne for making our day x

Reply from FatFace - BARNSTAPLE
Product good, buying for second time, delivery to local shop good too. Satisfied.

Reply from FatFace - BARNSTAPLE

Reply from FatFace - BARNSTAPLE

Reply from FatFace - BARNSTAPLE
Very helpful staff in Barnstaple shop and love the beautiful pink cardigan

Reply from FatFace - BARNSTAPLE
Great product have several ofyour shirts
Great service i think the gentleman
Serving said his name was Ricky
I might be wrong sorry but hr was
Very helpfuln2

Reply from FatFace - BARNSTAPLE
I placed an order on line to be collected from our local shop. I have been to the shop many times and have always found the staff to be really friendly and helpful. As arranged, my parcel was there waiting for me.

Reply from FatFace - BARNSTAPLE
Lovely clothes as always and good quality. Very happy with purchases.

Reply from FatFace - BARNSTAPLE
Love the both of these dresses, just so easy to ware and look and feel good too.

Reply from FatFace - BARNSTAPLE
Fast, efficient and easy. Very pleasant staff and helpful.
Always love the clothes plus they are good quality.

Reply from FatFace - BARNSTAPLE
Kit who serves us regularly when we shop at Fat Face is so friendly and couldn't be more helpful. We always hope that he will be there because he makes our shopping experience a pleasure.

Reply from FatFace - BARNSTAPLE
I ordered a dress, was easy to order on the website and collected from the Barnstaple store, arrived on time and was easy to collect.

Reply from FatFace - BARNSTAPLE
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.