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FatFace - BEVERLEY Reviews 194

TrustScore 4.5 out of 5

4.7

52/53 Saturday Market Place, HU17 8AA Beverley, North Humberside, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I ordered some dresses for a wedding which came into store ( Beverley). The ladies in store helped me so much - advised a different size, managed the returns and ordering, recognised me when I came ba... See more

Company replied

Rated 3 out of 5 stars

The jeans were ordered in for me as I required short. I returned them as I found a similar pair for £18 less in M and S. Similar quality but still too high waisted

Company replied

Rated 5 out of 5 stars

I was looking for a denim jacket in a specific style, more boxy than too fitted. The shop assistant was so lovely, showing me all the denim jackets and I found The One. There was a blouse I had se... See more

Company replied

Rated 5 out of 5 stars

I tried a size 14 R on in store and they were big on the waist. I then tried a 10 as no size 12 available. To my surprise they fit really well. Very flattering and comfortable. They were still a li... See more

Company replied


Company details

  1. #289 of 622 best companies in Clothing Shop
  2. #168 of 281 best companies in Fashion accessories shop
  3. #132 of 241 best companies in Men's clothes shop
  4. #120 of 257 best companies in Ladies' clothes shop

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 52/53 Saturday Market Place, HU17 8AA, Beverley, North Humberside, United Kingdom

  • 01482 880039

4.7

Excellent

TrustScore 4.5 out of 5

194 reviews

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Rated 5 out of 5 stars

Really lovely helpful staff

Really lovely helpful staff, I had to return some pyjamas in exchange for a smaller size, this was done with no problems.

14 December 2024
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Reply from FatFace - BEVERLEY

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Olivia's choice

Purchased joggers and a T Shirt for my granddaughter Olivia she loves FatFace clothes. Very good quality strong colours and wash well.

9 December 2024
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Reply from FatFace - BEVERLEY

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 4 out of 5 stars

Ordered and collected within a few days!

Delivered to shop on date expected even though initially they hadn’t thought it had come in and then have to wait another 5 days. Caused a little confusion. 2 E-mail updates same date. Seems good quality. Easy to order and collect. Regular updates.

6 December 2024
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Reply from FatFace - BEVERLEY

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Fast efficient service

30 October 2024
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Reply from FatFace - BEVERLEY

Hello Pauline
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

All round great …

Great clothing good quality and very good service from shop staff

18 October 2024
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Reply from FatFace - BEVERLEY

Hello Julie

Thank you for your review.
I am so pleased to hear that you have had a positive shopping experience, and we look forward to welcoming you back soon!
Take care, LE

Rated 5 out of 5 stars

Good quality fabric and design

Good quality fabric and design. Good range of sizes.

4 September 2024
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Reply from FatFace - BEVERLEY

Hello Jackie
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Made an on line order for delivery to…

Made an on line order for delivery to my local store.
First class service when goods arrive in store. Staff are very helpful.

16 August 2024
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Reply from FatFace - BEVERLEY

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Easy to purchase online, quality clothing and fast…

Easy to purchase on online and fast delivery many thanks

21 August 2024
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Reply from FatFace - BEVERLEY

Hello Rebecca
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Excellent service

Excellent service, delivered quickly with even a treat for our dog, thank you.

19 August 2024
FatFace - BEVERLEY logo

Reply from FatFace - BEVERLEY

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

My order was delivered to store within…

My order was delivered to store within the time frame

19 August 2024
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Reply from FatFace - BEVERLEY

Hello Janet
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Great service

Unfortunately a couple of items I received in my last order weren't suitable. I returned them to my nearest FatFace shop and was refunded almost immediately. The staff are always pleasant and the clothing is excellent quality and always on trend.

13 August 2024
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Reply from FatFace - BEVERLEY

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Rated 5 out of 5 stars
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Reply from FatFace - BEVERLEY

Hi there,
Thank you for taking the time to leave your 5* review.

We are pleased to read your feedback regarding our returns process, and we look forward to welcoming you back soon!

Take care. -GM

Rated 5 out of 5 stars

Ordering was easy

Ordering was easy. Quality of all the clothes was better than anticipated. Store gave good advice and help. Brilliant styles and designs.

15 July 2024
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Reply from FatFace - BEVERLEY

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Beautifully made garments at reasonable…

Beautifully made garments at reasonable prices. Pleasant easy transaction. Great communication. Super efficient service all round. ⭐️⭐️⭐️⭐️⭐️💯

29 June 2024
FatFace - BEVERLEY logo

Reply from FatFace - BEVERLEY

Hi there,
Thank you for taking the time to leave your 5* review.

We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon!

Take care. -GM

Rated 5 out of 5 stars

Fabulous 👌

Easy ordering and click and collection. Great quality clothes.

23 June 2024
FatFace - BEVERLEY logo

Reply from FatFace - BEVERLEY

Good morning,

Thank you for taking the time to leave your review.

I am so pleased that you found ordering to be easy and that the items were of great quality. I hope you continue to enjoy your shopping experience with us.

All the best, MM

Rated 4 out of 5 stars

Lovely staff in Beverley store

Lovely staff in Beverley store, so helpful

6 June 2024
FatFace - BEVERLEY logo

Reply from FatFace - BEVERLEY

Good morning,

Thank you for taking the time to leave your review.

I am so pleased that you found the crew in our Beverley store to be so helpful during your visit. I will be sure to pass on your lovely comments to the team. I hope you continue to enjoy your shopping experience with us.

Take care, MM

Rated 5 out of 5 stars

Mens zip front jumper

Ordered the jumper online and it was delivered to a local store.

25 April 2024
FatFace - BEVERLEY logo

Reply from FatFace - BEVERLEY

Hi there,
Thank you for taking the time to leave your 5* review.

We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your Jumper!

Take care. -GM

Rated 5 out of 5 stars

Lovely dress

Lovely dress. Fits well and can’t wait for summer to arrive

24 May 2024
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Reply from FatFace - BEVERLEY

Good morning, Susan.

Thank you for your feedback regarding your recent online order.

We hope you love your new dress and continue to enjoy shopping with us.

Take care, JB

Rated 5 out of 5 stars

From ordering to delivery everything…

From ordering to delivery everything went perfect.

16 May 2024
FatFace - BEVERLEY logo

Reply from FatFace - BEVERLEY

Hi there,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.

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