I ordered some dresses for a wedding which came into store ( Beverley). The ladies in store helped me so much - advised a different size, managed the returns and ordering, recognised me when I came ba... See more
Company replied
Location
Switch location52/53 Saturday Market Place, HU17 8AA Beverley, North Humberside, GB
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See what reviewers are saying
The jeans were ordered in for me as I required short. I returned them as I found a similar pair for £18 less in M and S. Similar quality but still too high waisted
Company replied
I was looking for a denim jacket in a specific style, more boxy than too fitted. The shop assistant was so lovely, showing me all the denim jackets and I found The One. There was a blouse I had se... See more
Company replied
I tried a size 14 R on in store and they were big on the waist. I then tried a 10 as no size 12 available. To my surprise they fit really well. Very flattering and comfortable. They were still a li... See more
Company replied
Company details
- #289 of 622 best companies in Clothing Shop
- #168 of 281 best companies in Fashion accessories shop
- #132 of 241 best companies in Men's clothes shop
- #120 of 257 best companies in Ladies' clothes shop
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
52/53 Saturday Market Place, HU17 8AA, Beverley, North Humberside, United Kingdom
- 01482 880039
4.7
Excellent
194 reviews
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Very helpful staff
Very helpful staff, ordered Jeans in store to be delivered home. Jeans are just what I was looking for in style and length.
4 May 2024
Reply from FatFace - BEVERLEY
Hi there,
Thank you for taking the time to leave your 5* review.
I am pleased to hear you have enjoyed using our order in store process, and love your jeans! We look forward to welcoming you back.
Take care. -GM
Friendly helpful staff at Beverley
Although the national online ordering system failed to inform me about the arrival of my order (I've give a separate review for that), I must mention the excellent service from the Beverley staff for sorting things out and finding my order. Lovely friendly staff and a pleasure to deal with ... still smiling at nearly 5pm on a Saturday is amazing! 😀
Thank you.
11 May 2024
Unprompted review
Reply from FatFace - BEVERLEY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Used click and collect so tried items…
Used click and collect so tried items and all ok
Quick anc efficient service
Well done
2 May 2024
Reply from FatFace - BEVERLEY
Hi there,
Thank you for taking the time to leave a review.
We are delighted to hear you have enjoyed using our service. We hope you love your order and look forward to welcoming you back soon.
Take care, LC.
Staff always cheerful &helpful
Staff always cheerful &helpful. Only negative was a bit too pricey. Garment good quality well made.
29 April 2024
Reply from FatFace - BEVERLEY
Hi there,
Thank you for taking the time to leave your review.
We are pleased to hear you have had a great experience instore.
Thank you for your feedback regarding, quality and pricing.
Take care. -GM
Reply from FatFace - BEVERLEY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
No matter how busy the staff are always…
No matter how busy the staff are always helpful and nothing is too much trouble
17 April 2024
Reply from FatFace - BEVERLEY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Reply from FatFace - BEVERLEY
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Visited the Beverley store
Visited the Beverley store. Whilst this is modestly sized, it has a good range of products and the staff are all very friendly and helpful. Well worth a visit.
10 April 2024
Reply from FatFace - BEVERLEY
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Reply from FatFace - BEVERLEY
Hi there, thank you for leaving us this 5* review. We are happy to hear of your great experience shopping with us. Have a lovely weekend! TS
Staff very helpful at local shop when…
Staff very helpful at local shop when error with a purchase from an outlet. Issue resolved by them.
28 March 2024
Reply from FatFace - BEVERLEY
Hi Dee,
Thank you for leaving us your 5 star review.
I am pleased to read that your online shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you!
Take care, EP
Quality of goods
Seen in the shop but too long in the leg. Petite size purchased online. Perfect fit. Good quality.
2 April 2024
Reply from FatFace - BEVERLEY
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Reply from FatFace - BEVERLEY
Good afternoon, Carole.
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Beverley store.
Take care, JB
Great quality clothing
Excellent website to use and good selection of clothes and sizes including various trouser and cropped trouser lengths .The staff in my local store are always really helpful and knowledgeable.
21 March 2024
Reply from FatFace - BEVERLEY
Good afternoon, Lindy.
Thank you for leaving us this review about your instore and online shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Beverley store.
Take care, JB
Reply from FatFace - BEVERLEY
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Excellent service proffesional friendly…
Excellent service proffesional friendly staff and very helpful would recommend to my family and friends
23 March 2024
Reply from FatFace - BEVERLEY
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Well made clothes
I really like FatFace, the clothes are always well made and the materials seem quite unique and different.
Good fit, competitively priced, friendly staff in store. Would definitely recommend.
21 March 2024
Reply from FatFace - BEVERLEY
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
I love that Fat Face clothes flatter…
I love that Fat Face clothes flatter any size and shape. Their quality is excellent and because of this, worth the money as they last for ages!!!
11 February 2024
Reply from FatFace - BEVERLEY
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
I love this jumper.
I love this jumper, great colour and fit. Beverley shop staff always friendly and helpful.
5 February 2024
Reply from FatFace - BEVERLEY
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Quality clothing
4 February 2024
Reply from FatFace - BEVERLEY
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Customer service excellent, Jean sizes not
Whilst your customer service in store was excellent when I returned my items, I was really disappointed I had to return them. I found the sizes of the jeans difficult. I tried 3 sizes, 10, 12 and 14. The 10 far too small, the 12 could get on but couldn’t fasten and the 14 went on and fastened but was way too big. The style and colour of the jeans was lovely, just a shame the sizes didn’t work for me.
3 February 2024
Reply from FatFace - BEVERLEY
Hi there,
Thank you for taking the time to leave your review.
We are so pleased to hear your feedback regarding customer service.
I am so sorry to learn that the sizing of this item was not quite right for you on this occasion. We will escalate your feedback regarding the sizing to our garment tech department for review.
If there is anything else we can support with, please do not hesitate to get in touch with our friendly customer service team.
Take care - GM
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