FatFace - BROMLEY 2 Reviews 236

Myself and my wife would like to positively comment on our customer experience that we enjoyed with Alison and colleagues in the Bromley branch of the store. Nothing was too much trouble and the courteous, friendly and professional way that they dealt with us totally made our shopping experience and we will definitely return.

Such delightful staff in the Bromley branch, very helpful and friendly. I am really pleased with my purchases, particularly the Catrin boots which are exactly what I was looking for; laced ankle boots but not chunky ones! Added bonus, nice discount for signing up to receive FatFace emails.

Lovely experience! I had some items ordered online that needed to be swapped for smaller size and I thought I would pop in the Bromley FatFace and check it out since it’s the easiest one for me to go to. What a nice surprise for me who really does not enjoy clothes shopping at all! The ladies there were wonderful especially a new lady there called Catherine. She was bringing me items and advised me on sizes, she wasn’t on my back either but kept checking if I was ok. It is well managed and ran by a happy team working harmoniously. I never fell rushed even though I spent quite a long time and it was relatively busy being Saturday.
I will definitely come back as I tried things I would not have picked online and ended up buying once I tried them. Thanks again for the great experience.🤗

Very helpful and friendly staff- always putting customers at ease.

Fatface service, delivery and clothing is always excellent.

I went into the Bromley branch with some returns from web purchase. The staff were amazing, very patient in sorting out my returns. Of course I bought some more amazing clothes and again the staff were really helpful in assisting me with my purchases. Excellent service!!

Always helpful friendly service in-store.

Wow what a fantastic shop and staff , Angela is a credit to fat face , it was my first time purchasing from this store and I got the most amazing sandals and jeans , my husband and I was made to feel so very welcome in the shop by Angela , the store is tidy and looks really appealing to the eye , I can't wait to go back again

Love all of their clothes. Easy to order online and return anything in store. Staff all very friendly

Extremely helpful staff.
This is a shop that I always drop into and generally buy something as the staff are so friendly and go out of their way to assist me.

^ pairs of socks bought at reasonable price for Xmas presents. The socks are lovely and good quality. For sure the recipients will love them. Thank you FatFace.

The staff at the Bromley store in The Glades are an absolute credit to your organisation. They are friendly and helpful and when I have visited, twice now, I leave with a smile as it feels like I’ve had a conversation with a friend, they are all that genuine. I love the clothes, quality and ethics behind the business and will always pick this particular store when shopping for future seasons. Thank you Bromley 😊

Returned and replaced clothing dealt with instantly. Extremely efficient and helpful service. How a company deals with problems says it all.

Lovely quality, design and print. Flattering fuller shapes!
Lovely engaged staff who care about their product and customers.
Great delivery service, kept informed at every stage.

I can recommend Fatface , in the Glades in Bromley highly. I popped in last week and I was so impressed with the store layout, the excellent new stock of Summer clothes and the fantastic Customer Service . I was looked after wonderfully and bought 3 shirts. Thank you MJ & Linz. Will be recommending this Store to my friends.

Always feel welcome at ease Well looked after. The shop is always emasculate and the staff brilliant very friendly.

Excellent service from Angela who was really helpful and went out of her way to find the actual size and style what I wanted in the storeroom of the store.

Fantastic service ! Lovely quality clothing and affordable prices

Angela at the Bromley store was absolutely amazing!! She went above and beyond to help me out with a problem I had getting an item for Mother’s Day! I am so very grateful to her for all her help and thanks to her amazing customer service, I had a very happy mother yesterday!