Banner for FatFace - BUDE

FatFace - BUDE Reviews 173

TrustScore 5 out of 5

4.9

24 Belle Vue, EX23 8JS Bude, Cornwall, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We are regular visitors to Bude and often have a browse at FatFace as we both love the clothing, always fits well and superb quality at sensible prices. We dropped in today and as usual walked out wi... See more

Company replied

Rated 5 out of 5 stars

I wanted to commend the amazing & lovely team at Just popped your BUDE store, bought a fab fleece… served by Sue, the Manager… she knew exactly what I suited & my size… I felt very looked after & s... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic. Sent my parents gifts but unfortunately the sweatshirt didn’t fit. Parents went to the store in Bude and the customer service they received was outstanding!! Sweatshirt returned... See more

Company replied

Rated 5 out of 5 stars

Visited bude fatface today fantastic shop, great selection of clothing. Staff could not be more helpful or friendly. Served by Sam. Our over heated bulldog greatly appreciated the fresh water and dog... See more

Company replied


Company details

  1. #286 of 620 best companies in Clothing Shop
  2. #167 of 285 best companies in Fashion accessories shop
  3. #133 of 243 best companies in Men's clothes shop
  4. #121 of 260 best companies in Ladies' clothes shop

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 24 Belle Vue, EX23 8JS, Bude, Cornwall, United Kingdom

  • 01288 359494

4.9

Excellent

TrustScore 5 out of 5

173 reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
FatFace - BUDE logo

Reply from FatFace - BUDE

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Rated 5 out of 5 stars
FatFace - BUDE logo

Reply from FatFace - BUDE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Love fat face clothing easy to order…

Love fat face clothing easy to order delivery prompt.in store assistants always friendly and helpful.

29 April 2026
FatFace - BUDE logo

Reply from FatFace - BUDE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Highly recommend fat face Bude

Highly recommend fat face Bude. Ordered items to be delivered here. Was able to try on in store to check fit etc. Kept items which I was really pleased with.

2 January 2026
FatFace - BUDE logo

Reply from FatFace - BUDE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Very good delivery time

Very good delivery time, very pleased

23 March 2026
FatFace - BUDE logo

Reply from FatFace - BUDE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

My blouse

My order came really quickly. I am looking forward to wearing my new blouse.

25 February 2026
FatFace - BUDE logo

Reply from FatFace - BUDE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Easy to order and soon arrived at the…

Easy to order and soon arrived at the store. Staff are always very pleasant.

1 February 2026
FatFace - BUDE logo

Reply from FatFace - BUDE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Fat face is my favourite to shop…

Fat face is my favourite place to shop ,
Your clothes are amazing good quality and comfortable to wear.
Bude staff are very helpful and friendly
And will shop again.
Thank you for your amazing service you give and will recommend FatFace to other people

1 February 2026
FatFace - BUDE logo

Reply from FatFace - BUDE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Brilliant staff at Bude

On Wednesday I went to Fatface in Bude and was helped by a lovely lady called Abby.
She was so helpful and friendly and really helped me to choose a dress.
She didn't need to go above and beyond, but she did.
Well done Fatface for employing such a lovely member of staff, in fact the other members of staff were lovely too.

28 January 2026
Unprompted review
FatFace - BUDE logo

Reply from FatFace - BUDE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Order is processed very quickly and…

Order is processed very quickly and shipped to local store

25 January 2026
FatFace - BUDE logo

Reply from FatFace - BUDE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Great quality clothing and great…

Great quality clothing and great customer service!

15 January 2026
FatFace - BUDE logo

Reply from FatFace - BUDE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Great product and easy to order.

The product I wanted wasn't available in our fatface store, so I ordered it on line, which I've done before. Really easy to do with quick delivery.
Lovely friendly staff and great product too.

15 January 2026
FatFace - BUDE logo

Reply from FatFace - BUDE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

What a great store in Bude

What a great store in Bude! Alex, Sammy & Sue are so helpful, and the store has a great selection of products.

27 December 2025
Unprompted review
FatFace - BUDE logo

Reply from FatFace - BUDE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Excellent service

Very polite and extremely helpful in ordering exactly what I required

14 December 2025
FatFace - BUDE logo

Reply from FatFace - BUDE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Always quick

Always quick. Great staff in Bude Store.

17 December 2025
FatFace - BUDE logo

Reply from FatFace - BUDE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Found a nice jumper on their website

Found a nice jumper on their website, not stocked in local store. Ordered it for delivery to store, arrived quickly and correctly. Happy customer.

4 December 2025
FatFace - BUDE logo

Reply from FatFace - BUDE

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM

Rated 5 out of 5 stars

Great service

I had to return some items. The staff were lovely and made the whole experience pleasant.

30 November 2025
FatFace - BUDE logo

Reply from FatFace - BUDE

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM

Rated 5 out of 5 stars

So helpful will be going back soon!

I telephoned on Tuesday and Kelly was extremely helpful about the return I wanted to make and the stock they had in that might suit me. As a result I visited the store at Burnham Deepdale on Wednesday to return my item and to hopefully find a replacement. It was easy to make the return and get a refund, and she found two items which might be suitable. Luckily the size 10, in a different colour to my return was ideal, fitted well and was so cosy. I will definitely be going back to this Fat Face again, thank you

4 December 2025
Unprompted review
FatFace - BUDE logo

Reply from FatFace - BUDE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Fat Face Bude Store

I wanted to commend the amazing & lovely team at Just popped your BUDE store, bought a fab fleece… served by Sue, the Manager… she knew exactly what I suited & my size… I felt very looked after & such great personal customer service!!
The other ladies Sam & Alex were also very attentive!!
Great experience… what an asset to your company!!
Thank you…

29 November 2025
Unprompted review
FatFace - BUDE logo

Reply from FatFace - BUDE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Their window displays are always on…

Their window displays are always on point - repping the brand and Bude equally. Always slaying 😍

The staff are always lovely and friendly, can’t fault them. Served by Sam today and felt compelled to pop a review on to show them some love! Lovely store!

24 November 2025
FatFace - BUDE logo

Reply from FatFace - BUDE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look