Garments are well tailored and the detailing is good. Sizing is fairly accurate but it is pot luck for me whether the choice of medium or a large garment is correct. That said with a bit of searching... See more
Company replied

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Garments are well tailored and the detailing is good. Sizing is fairly accurate but it is pot luck for me whether the choice of medium or a large garment is correct. That said with a bit of searching... See more
Company replied
Good customer service from the clitheroe lancs store who suggested I order on line (as no stock available there) and have it delivered to next at deepdale preston which was closer to my home. Goods ar... See more
Company replied
The staff were friendly, polite & helpful. They were having a problem with one of the tills, apologised to both myself & another customer that the transactions were taking a little longer to process.... See more
Company replied
Had to order these online due to stock, colour and size long not being available in store. Also I have to say that it’s disappointing that there is no baby section in this store and also the skipton... See more
Company replied
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
1 Market Place, BB7 2BZ, Clitheroe, Lancashire, United Kingdom
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Purchased from clitheroe branch & staff are really helpful. Very happy with my purchase

Reply from FatFace - CLITHEROE
Lovely and helpful staff and a gorgeous range of clothing and jewellery

Reply from FatFace - CLITHEROE
Easy quick delivery. Had to order different size refund was dealt with efficiently and quickly.

Reply from FatFace - CLITHEROE
Garments are well tailored and the detailing is good. Sizing is fairly accurate but it is pot luck for me whether the choice of medium or a large garment is correct. That said with a bit of searching the right fit can usually be found. Excellent customer service and always an easy environment in which to browse.

Reply from FatFace - CLITHEROE

Reply from FatFace - CLITHEROE

Reply from FatFace - CLITHEROE
Always had very good customer service at Fat Face. Their team members at the Clitheroe and Skipton are lovely, always helpful and pleasant.

Reply from FatFace - CLITHEROE
Very easy to purchase and the goods were exactly as ordered. Delivery was very fast. One of the items didn't suit me, so I returned it to a shop where the process was simple and I have been informed of the reimbursement to account.

Reply from FatFace - CLITHEROE
I took some combat pants back to the Clitheroe branch in Lancashire and the lady who helped me find a nearby store with my size in stock, couldn't of been more helpful.
So overall i had a very positive experience.

Reply from FatFace - CLITHEROE
The item purchased was in stock in store which was nice and easy to get to. The quality of the sandals is fantastic and they have been so comfortable after a couple of weeks walking around various Mediterranean cities

Reply from FatFace - CLITHEROE
Great service with the minimum of fuss. In fact, no fuss at all! Clitheroe branch is so well ordered, professional and friendly. Recommend all day long.

Reply from FatFace - CLITHEROE
easy To order and click and collect.
Perfect fit linen trousers

Reply from FatFace - CLITHEROE
Staff very helpful and engaging. Plenty of choice in terms of colours and sizes. Store is great too.

Reply from FatFace - CLITHEROE
Face face Clitheroe. What a friendly store, staff very welcoming a pleasant experience. Thankyou.

Reply from FatFace - CLITHEROE
The garment I chose is lovely quality. Staff in store were extremely helpful.

Reply from FatFace - CLITHEROE
Staff in store really helpful.
Item delivered quickly and was well informed during the whole process.

Reply from FatFace - CLITHEROE
Great quality, lovely store with friendly staff and dresses and skirts with pockets 😃😃

Reply from FatFace - CLITHEROE
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