Pattie in the Edinburgh airport store was amazing in helping my wife find the right outfits. Wonderful customer service and product knowledge. Thanks
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fab service at the Edinburgh airport store. Always great as well that there's discounts compared to their normal stores and this time got it on sale! Compliments started coming in as soon as I wore th... See more
Company replied
Fat face is one of my favourite brands and I’ve visited many stores. When I fly from Edinburgh Airport, I always look forward to visiting the Fatface store. This time, the staff were even more... See more
Company replied
Helpful staff and sizes available at the shop. The fitting rooms were clean and tidy. The jumpsuit that I got seems of good quality and is very flattering.
Company replied
Company details
- #272 of 594 best companies in Clothing Shop
- #167 of 277 best companies in Fashion accessories shop
- #128 of 236 best companies in Men's clothes shop
- #111 of 252 best companies in Ladies' clothes shop
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit R237 Edinburgh Airport, EH12 9DN, Edinburgh, Lothian, United Kingdom
- 01313 331099
4.3
Excellent
49 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
FatFace excellent as always!
22 May 2022
Unprompted review
Reply from FatFace - EDINBURGH AIRPORT
Hello Anne,
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received.
Have a great day!
Take care, CT
Happy that Fat Face do clothing for short petite females
Delivered on time. Liked the designs and materials. I will use Fat Face again now.
16 April 2022
Reply from FatFace - EDINBURGH AIRPORT
Good Morning!,
Thank you for your review. Happy to hear love our products! We look forward to you shopping with us again -KC
Fantastic clothes
Fantastic clothes. Great sizes and the quality of material used in all their products is amazing.The clothes last for years. The sizes are generous so it makes you feel good about yourself. Fantastic colours and styles. Absolutely love Fatface
Amazing staff at the Edinburgh Airport Store.
31 March 2022
Reply from FatFace - EDINBURGH AIRPORT
Good afternoon,
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours! - ES
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.