Ordered some new shorts as need the long length not available in most stores and they appear and seem to be the same quality as the ones I already own :) Delivered on time to a friendly local store... See more
Company replied
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See what reviewers are saying
I visit the Farnham Fatface shop regularly when I am in town and ALWAYS find the staff friendly, helpful and always willing to go that extra mile to assist when and where they can. Recently, I needed... See more
Company replied
My £90 jacket was delivered to the wrong shop. Still no sign of it. No communication other to tell me it was at wrong shop. I phoned and was told to be patient, !! Not good enough is it. Still no... See more
Company replied
I’ve shopped at FatFace for nearly 15 years either in store or online. The service from both experiences has always been excellent. I nearly always end up buying something.The clothing and accessories... See more
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Company details
- #273 of 617 best companies in Clothing Shop
- #168 of 287 best companies in Fashion accessories shop
- #133 of 247 best companies in Men's clothes shop
- #116 of 257 best companies in Ladies' clothes shop
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
51 The Borough, GU9 7NW, Farnham, Surrey, United Kingdom
- 01252 714790
4.6
Excellent
119 reviews
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Excellent
Excellent - very helpful, brilliant service. Great clothing too!
16 February 2022
Unprompted review
Reply from FatFace - FARNHAM
Good Morning Julian,
Thank you for your review. I am happy to hear you found the service brilliant and are happy with your purchases. All the best - KC
Farnham branch
Staff at this branch are always helpful and polite and I always end up spending more than intended simply because I like the clothes and they fit.
5 February 2022
Reply from FatFace - FARNHAM
Hello Chris,
Thank you for taking the time to leave your feedback.
I will make sure that the staff over in our Farnham store know that you enjoyed the service you received. Also, I'm glad you like the style and fit of our clothes.
Glad to hear that you were happy with the service you received in our Farnham store.
Have a great day!
Take care, AO
always enjoy shopping at fatface…
always enjoy shopping at fatface whether online or in store. Great quality and good customer service
4 February 2022
Reply from FatFace - FARNHAM
Good Morning, Thank you for taking the time to leave us a 5* review. It’s great to hear that your so happy with the our online and instore shopping experience. We do hope that you are happy with your items! Have a great day, LM
Lovely staff very polite and…
Lovely staff very polite and friendly..I returned an item which was not suitable and there was no questions, some places make you feel awkward when returning but the young lady was very nice, I then purchased some jewellery they have a great selection of jewellery always find something nice in here.
29 January 2022
Reply from FatFace - FARNHAM
We are so happy to hear about the ease of our return process, thank you for taking the time to leave a review CP
Brilliant customer service in a small store.
The customer service is brilliant, the people working in the store are polite, friendly and helpful. It's a small store with a limited range so, most of my purchases are made online. FatFace sizing seems to be all over the place at the moment. I used to be a size 10 now sometimes I am an 8 or a 6! Therefore I use the store mainly to return items.
2 December 2021
Reply from FatFace - FARNHAM
Hi, Thank you for leaving us your 5 star review. I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you! - ES
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