Visited Fat Face in Holt yesterday. Was looking for a pair of earrings and asked the assistant Heidi if she could help me I said I was looking for something to wear every day but without a back on as... See more
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Quick and easy. Used an online gift voucher towards payment. Arrived in store 4 days later
Company replied
Danielle and team at Holt made this family shopping experience a happy, warm and friendly one! The team gave us their full attention during our visit, checked items on line for us and shared their pro... See more
Company replied
Friendly service and quality goods.
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Company details
- #287 of 622 best companies in Clothing Shop
- #168 of 282 best companies in Fashion accessories shop
- #130 of 239 best companies in Men's clothes shop
- #120 of 257 best companies in Ladies' clothes shop
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
11 Appleyard, NR25 6BN, Holt, Norfolk, United Kingdom
- 01263 715938
4.7
Excellent
50 reviews
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I love Fatface this season
I love Fatface this season, so many lovely items for spring.
A lovely lady served me and chatted away. I felt very welcome.
6 April 2026
Reply from FatFace - HOLT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
GREAT CUSTOMER SERVICE
Visited Fat Face in Holt yesterday. Was looking for a pair of earrings and asked the assistant Heidi if she could help me I said I was looking for something to wear every day but without a back on as the piercing in my ears has rather large holes and I keep losing the back and it is going inside my lobe 😮Wow she couldn't have been more helpful. I said I would like silver huggies but not too big. Her colleague (didnt get her name)found me the perfect pair and Heidi even went online to try and find me some too. I asked Heidi if she would put them in my ears for me as I find it difficult with fingernails she said "of course" then commented how nice they looked.
I cant praise the ladies enough if only other shops were as helpful.
28 March 2026
Unprompted review
Reply from FatFace - HOLT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly service and quality goods.
3 March 2026
Reply from FatFace - HOLT
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - HOLT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - HOLT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - HOLT
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
The staff in store are very helpful and online ordering also works well.
The staff in store are very helpful and online ordering works really well to collect from store.
If I have any returns from an online order the process works well.
30 November 2025
Reply from FatFace - HOLT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - HOLT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - HOLT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent customer service at Fatface…
Excellent customer service at Fatface Holt. Heidi went above and beyond to find a dress for me that was in the sale but not in store. She succeeded and I left feeling elated and satisfied. Keep doing what you’re doing !!
19 August 2025
Unprompted review
Reply from FatFace - HOLT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent customer service
Excellent customer service . The ladies were all very friendly. I didn't feel rushed.
It was a lovely shopping experience
11 July 2025
Unprompted review
Reply from FatFace - HOLT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
White Trainers shopping
Today I went shopping for some white trainers. I didn't expect the absolute professional experience that I had. Heidi and Ali did there upmost to help me get my trainers. They went over and above helpfulness. I have always liked Fatace and now I know why. Thank you Heidi and Ali.
11 July 2025
Unprompted review
Reply from FatFace - HOLT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service again
Ordered item in the sale to be deliveed to local store
Staff were brilliant
4 May 2025
Reply from FatFace - HOLT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Blouse is lovely
Blouse is lovely. I did initially buy a size 12 sadly even though it fitted in the chest the sleeves were too tight. I had to return and buy a size 14 which fits me perfectly.
A few of my friends have commented and wanted to know where I bought it.
1 May 2025
Reply from FatFace - HOLT
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Reply from FatFace - HOLT
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely shirt. Helpful (dog friendly) staff.
The shirt I ordered online was too big. The sales’ staff in Holt were very helpful/friendly and swapped this for a smaller size.
The shirt is a lovely material and weight.
31 March 2025
Reply from FatFace - HOLT
Thank you for your feedback! We're glad the team in Holt could help you find the right size. It’s great to hear you’re happy with the shirt’s material and weight. We appreciate your kind words and look forward to serving you again!
Reply from FatFace - HOLT
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very quick service
Very quick service. Had delivered to shop and was there when they said it would be. Very happy.
16 November 2024
Reply from FatFace - HOLT
Hello Amanda,
Thank you for your 5* review.
So pleased you are happy with your new FatFace purchase, glad it arrived so quickly too!
Take care, CT
Amazing
As always it was really easy to click & collect.
The staff were extremely exemplary as always.
13 August 2024
Reply from FatFace - HOLT
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
After a problem with delivery the…
After a problem with delivery the recovery was excellent.
Exchange carried out at the Holt store was particularly helpful.
6 July 2024
Reply from FatFace - HOLT
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - CD
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