Ordered a bag online to be delivered to my local store. It arrived timeously & staff were prompt & friendly when I went to collect it. I would happily give 5 stars if the item had actually been avail... See more
Company replied
Location
Switch locationUnit 29 Eastgate Shopping Centre, IV2 3PP Inverness, Argyll and Bute, GB
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See what reviewers are saying
I bought a great insulated waterproof jacket during a sale which has exceeded my expectation. The price was really good for what is clearly a high quality jacket. Ordered online, I picked up the jack... See more
Company replied
I was impressed with the speed of online shopping and ease for collecting from the store.
Company replied
FatFace has become our favourite brand. I like the quality and design of clothes, these are comfortable to wear and look great. I absolutely love childrens line, beautiful designs, and very reasonable... See more
Company replied
Company details
- #270 of 603 best companies in Clothing Shop
- #170 of 280 best companies in Fashion accessories shop
- #132 of 238 best companies in Men's clothes shop
- #118 of 255 best companies in Ladies' clothes shop
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 29 Eastgate Shopping Centre, IV2 3PP, Inverness, Argyll and Bute, United Kingdom
- 01463 221668
4.8
Excellent
116 reviews
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Pleasant
Very helpful assistant when I asked for a refund. All went smoothly and pleasant.
12 October 2025
Reply from FatFace - INVERNESS 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent Service
Helpful, pleasant staff. Excellent customer service 🤓
21 August 2025
Unprompted review
Reply from FatFace - INVERNESS 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly and helpful staff…
Staff in the Inverness branch are always friendly and helpful.
3 August 2025
Reply from FatFace - INVERNESS 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great fleece
Quick delivery. Just as described, great fit . Very pleased . Very pleasant staff when collected in store
6 July 2025
Reply from FatFace - INVERNESS 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great quality and always a good fit
Great quality and always a good fit. Store in Inverness, the staff are great.
6 June 2025
Reply from FatFace - INVERNESS 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order & delighted with sale…
Easy to order & delighted with sale items. Seamless collection from Next, thank you.
6 May 2025
Reply from FatFace - INVERNESS 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Item ordered on line.
Product arrived at the shop on time. Extremely happy with the product, exactly what I'd hoped for. Excellent value for money.
Very happy with purchase.
28 April 2025
Reply from FatFace - INVERNESS 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - INVERNESS 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - INVERNESS 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I received a small discount due to my…
I received a small discount due to my NHS status and I know the products were of a nice quality and just what I was looking for
1 December 2024
Reply from FatFace - INVERNESS 2
Hello! Thank you for taking the time to leave your4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I have now received my order
Although my order was delayed I have just received it. Very happy with the quality and fit.
5 November 2024
Reply from FatFace - INVERNESS 2
Hello Yvonne
Thank you for taking the time to leave your review.
I am really sorry to hear that your order still hasn't arrived, I can understand your disappointment here.
Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to assist.
Thank you, LE
Great quality and good price of dress
Great quality and good price of dress. Had to change for a smaller size but the shop arranged an exchange very easily
30 October 2024
Reply from FatFace - INVERNESS 2
Hello Linda
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - INVERNESS 2
Hi John
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy process for ordering
Easy process for ordering. Kept well informed of progress of delivery to store. Staff are always very pleasant and helpful
16 August 2024
Reply from FatFace - INVERNESS 2
Hi Kathleen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quick & easy to order and pick up in…
Quick & easy to order and pick up in store for free. Perfect.
12 August 2024
Reply from FatFace - INVERNESS 2
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
FatFace shop in Inverness
In general I like FatFace style in clothing. It’s good to have fashionable clothing in big sizes.
In particular I had very good experiences in Inverness FatFace shop in Eastgate Centre. The staff members are really helpful.
9 August 2024
Reply from FatFace - INVERNESS 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Love fat face kids clothes
Love fat face kids clothes. Great offers in sale on kids hoodies.
12 August 2024
Reply from FatFace - INVERNESS 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Lovely quality and eco-friendly
Lovely quality and eco-friendly, ethical clothing and great delivery service to pick up in store.
10 August 2024
Reply from FatFace - INVERNESS 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Simply straightforward
Simply straightforward. Ordered & notified of delivery. Collected from shop. Keeping the purchase.
18 July 2024
Reply from FatFace - INVERNESS 2
Hello Anne
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I love fat face clothes and the staff…
I love fat face clothes and the staff that work in Inverness the girl that has been there for years is always pleasant
6 July 2024
Reply from FatFace - INVERNESS 2
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD
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