Visited your shop in Keswick. Liked leather ankle boots. Assistant very helpful but my size not available. She suggested ordering on-line which I did.Also got 15% off as new customer. Collected in Gla... See more
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Well looked after during visit. Informed staff of my requirements. Show various items and tried several until "right" one found. Very satisfied with staff at Keswick branch. Thank you Eloise.
Company replied
Smooth collection of an online purchase and easy to process a partial return in store. The staff members at the Keswick shop are always lovely.
Company replied
Saw a jacket I liked and was able to try one one. Bit disappointed there was no way to buy in store with an on-line discount code. Thought I'd be able to order online and pick up one from in shop whi... See more
Company replied
Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
49/51 Main Street, CA12 5DS, Keswick, Cumbria, United Kingdom
- 01768 780910
4.9
Excellent
143 reviews
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Staff in store very friendly and…
Staff in store very friendly and helpful. Even held onto my purchases while we carried on our day to pick up later on. T shirts great quality.
28 October 2026
Reply from FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy store collections and returns and lovely staff
Smooth collection of an online purchase and easy to process a partial return in store. The staff members at the Keswick shop are always lovely.
27 October 2026
Reply from FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Well looked after during visit
Well looked after during visit. Informed staff of my requirements. Show various items and tried several until "right" one found. Very satisfied with staff at Keswick branch. Thank you Eloise.
12 October 2026
Reply from FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Nice quality at a fair price price
Another pleasurable visit to ff Keswick, as always met by super friendly staff.
15 October 2026
Reply from FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great store with excellent staff who…
Great store with excellent staff who were on hand to help with requested sizes of items we were purchasing.
The staff were also very friendly to my dog and we were all made to feel welcome whilst in store.
A nice change to feel valued as a customer in a busy shop with very helpful and happy staff!
13 October 2026
Unprompted review
Reply from FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
In store or online - same thing to me!
Saw a jacket I liked and was able to try one one. Bit disappointed there was no way to buy in store with an on-line discount code. Thought I'd be able to order online and pick up one from in shop whilst in Keswick.
Ordered from home and picked up in local Next store.
25 September 2026
Reply from FatFace - KESWICK 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely shopping experience
It was a pleasure shopping in the Keswick store today, the staff were so friendly, attentive and very helpful with advise, it was an enjoyable shopping experience and im very pleased with my items. I look forward to visiting again in the future
28 September 2026
Unprompted review
Reply from FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love shopping at Fat Face
Love shopping at Fat Face. Staff are really friendly especially at the Keswick branch. Just wish the stores would carry more bigger sizes in store.
5 September 2026
Reply from FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Was served by Eloise in the Keswick…
Was served by Eloise in the Keswick store today. She was incredibly friendly and lovely to have a chat to. She also recommended me another item of clothing based on what I was already purchasing as it was a similar design and also super cute!!
31 August 2026
Unprompted review
Reply from FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely staff very helpful full
9 August 2026
Reply from FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Clothes great but shorts wrongly sized
Clothes great and staff really helpful but shorts were badly wrongly sized . Dresses good material
Bluelight Discount suddenly reduced
29 July 2026
Reply from FatFace - KESWICK 2
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Mens clothing items
Purchased some tee shirts and shirts from the Keswick shop. Extremely helpful and pleasant young lady who served me. The shirts were well received by the recipient, good quality and a good fit. Excellent purchase.
16 July 2026
Reply from FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I love their stuff
I love their stuff - I buy for me and the wife - great quality and good range of gear ....
21 May 2026
Reply from FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excelent shop with good assistance and…
Excelent shop with good assistance and help from Caroline
13 July 2026
Unprompted review
Reply from FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
FatFace Keswick
Popped into FatFace Keswick this afternoon. Small shop but well stocked. Staff very friendly and helpful. Reminded me to use Blue Light Card which was great, I keep forgetting I’ve got it 🤪. Will definitely be using this shop again.
15 June 2026
Unprompted review
Reply from FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - KESWICK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff were very helpful and friendly…
Staff were very helpful and friendly (Eloise served me and was lovely)
Store was looking great full of newness.
10 May 2026
Reply from FatFace - KESWICK 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
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