Picked up my parcel quickly and efficiently and the lady at the till was very polite. Then I came back and returned one of the items which was again quick and easy. I was served by a very friendly... See more
Company replied
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See what reviewers are saying
We love FatFace, both online and our Lichfield store. The Lichfield staff are always very helpful and they offer real advice when asked. The clothing is very good quality and true to size. Thank y... See more
Company replied
Deliveries always made on time by Evri and returns (multiple sizes and styles bought) taken to local store. Great quality clothes that last, worth the money. I’ve had some pieces for years and love... See more
Company replied
Excellent fast service for online order and subsequent return. The blouse was lovely but it looked white on the website and it was actually cream so had to return it.
Company replied
Company details
- #287 of 623 best companies in Clothing Shop
- #168 of 283 best companies in Fashion accessories shop
- #133 of 243 best companies in Men's clothes shop
- #119 of 257 best companies in Ladies' clothes shop
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
20 Conduit Street, WS13 6JR, Lichfield, Staffordshire, United Kingdom
- 01543 264059
4.8
Excellent
196 reviews
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Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
They were honestly great.
30 April 2026
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Picked up my parcel quickly and…
Picked up my parcel quickly and efficiently and the lady at the till was very polite.
Then I came back and returned one of the items which was again quick and easy. I was served by a very friendly and smiley colleague at the store who mage the transaction very easy.
The store was also very welcoming and tidy and very clean. A really good experience. Thank you. Will definitely shop on line again and use this store as the pick up point.
30 April 2026
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
We love FatFace
We love FatFace, both online and our Lichfield store.
The Lichfield staff are always very helpful and they offer real advice when asked.
The clothing is very good quality and true to size.
Thank you
14 January 2026
Reply from FatFace - LICHFIELD
Hello! Thanks so much for your lovely 5* review. We’re delighted to hear you enjoyed your shopping experience and can’t wait to welcome you back again soon.
LE
Delivery to the shop was very quick and…
Delivery to the shop was very quick and shop assistants were very helpful.
24 April 2026
Reply from FatFace - LICHFIELD
Hello! Thanks so much for your lovely 5* review. We’re delighted to hear you enjoyed your shopping experience and can’t wait to welcome you back again soon.
LE
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent fast service for online order…
Excellent fast service for online order and subsequent return. The blouse was lovely but it looked white on the website and it was actually cream so had to return it.
22 April 2026
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent fast delivery and helpful assistants.
Excellent fast delivery and helpful assistants at Lichfield store when picking up coat. Also first class satisfaction from customer service with a query i had.
29 March 2026
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good sevice ,good quality produce 100%…
Good sevice ,good quality produce 100% cotton joggers. Polite helpful staff.
17 March 2026
Reply from FatFace - LICHFIELD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive experience whilst shopping with us recently. Have a great day! Take care, CM
Always nice range to choose from
16 March 2026
Reply from FatFace - LICHFIELD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive experience whilst shopping with us recently. Have a great day! Take care, CM
Ordered two items online for click &…
Ordered two items online for click & collect. It was a quick service to my local store.
My husband loved the jeans which were a perfect fit.
The top for me was a lovely burgundy colour and fitted well. As usual it was an excellent service and always pleased with Fat Face clothing.
15 March 2026
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Click and collect
Had coat delivered to store unfortunately because it came up very big I had to return and reorder 3 times
It was so easy to do,no form filling or repacking It was all done with a smile and everyone was very helpful
Well done Lichfield Fatface
21 February 2026
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Seamless purchase and collection
24 February 2026
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quality clothing, shoes & accessories.
Clothing is alway very good quality, purchased a puffa jacket in sale, perfect fit, excellent quality, colours as described.
21 February 2026
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Prompt delivery to store
Prompt delivery to store
Items purchased good quality ready for winter sun
30 January 2026
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A pleasure to shop in the Lichfield store.ry…
The shop staff at Lichfield were very helpful, efficient and friendly as always. Nothing was too much trouble.
12 January 2026
Reply from FatFace - LICHFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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