I saw a beautiful Summer dress which I liked the look of but thought that it would no longer suit me, now being of a certain age! I tried it on and showed it to assistant May who encouraged me... See more
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See what reviewers are saying
I had a lovely experience at FatFace today. Miriam was warm, professional, and gave me great advice while helping me find some smart casual outfits, especially dresses that suited what I was looking f... See more
Company replied
The clothing is very nice, has a style I really like and since I'm 6ft6 they sell "long" versions of most their items which fits great for the ganglier fellow. Just be aware that if you buy items t... See more
Company replied
Amy in the lincoln store was so lovely and helpful, she really couldn't do enough to help me, I went into the shop really grumpy and I came out smiling with my bag of lovely new clothes, nice to see a... See more
Company replied
Company details
- #271 of 600 best companies in Clothing Shop
- #169 of 278 best companies in Fashion accessories shop
- #131 of 237 best companies in Men's clothes shop
- #118 of 256 best companies in Ladies' clothes shop
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
305/306 305-306 High Street, LN5 7DR, Lincoln, Lincolnshire, United Kingdom
- 01522 589230
4.8
Excellent
157 reviews
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Item not received
Item not received. Item bought online when it didnt arrive in expected time frame i went in store. On arrival i was told to pay for a replacement before they would cancel. This left me £84 down for a t-shirt. Then, after taking my money they told me there were problems cancelling, I asked for a refund but my initial online purchase has not yet been refunded so I have paid for an item i never received. Very poor all round and will not use again.
9 June 2025
Reply from FatFace - LINCOLN
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
T-shirts ordered online
The package was ready when I picked it up. I got the e-mail up on my phone with the bar code was there for the staff to read. Really easy.
4 June 2025
Reply from FatFace - LINCOLN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The item was ready at the local Fatface…
The item was ready at the local Fatface shop for collection. My daughter is very happy with her present.
30 April 2025
Reply from FatFace - LINCOLN
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered the orla blouse 22/03/25
Ordered the orla blouse 22/03/25, delayed in delivery, beginning of April then stated I was being refunded, the following day it said it was ready for collection in store, to be told on 5th April that they hadn’t had delivery and it would be refunded. Such a let down
22 March 2025
Reply from FatFace - LINCOLN
Good morning Helen,
We're really sorry for the delay and confusion with your order. We completely understand how disappointing this must have been. Please be assured that we’re looking into this internally to understand what went wrong and help prevent it from happening again.
Thanks for your patience, and our sincere apologies for the inconvenience caused.
Take care, LE
Wide range of good quality clothing and…
Wide range of good quality clothing and accessories. Easy ordering fast delivery and good customer service.
26 March 2025
Reply from FatFace - LINCOLN
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - LINCOLN
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Delivery was quick
Delivery was quick, packaging great and items were good as expected
29 January 2025
Reply from FatFace - LINCOLN
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Wonderful sale items.
Wonderful sale items.
Great value and high quality items.
Ordering is easy and very pleased with the returns system. I only took the cardigan back as the sleeves were very long on me.
18 January 2025
Reply from FatFace - LINCOLN
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Really friendly and efficient
13 January 2025
Reply from FatFace - LINCOLN
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Thank you
Staff at Lincoln on Sunday morning were very helpful and polite. Sorted an issue out quickly thank you !
9 December 2024
Reply from FatFace - LINCOLN
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service all round
Good, clear images of items online, easy to navigate website, speedy delivery and quality clothing and excellent customer service in store, what’s not to like!
3 December 2024
Reply from FatFace - LINCOLN
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Everything great
2 November 2024
Reply from FatFace - LINCOLN
Hello Sarah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - LINCOLN
Hello there
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Beautiful clothes that fit lovely
Had been in the store and their sizes fit perfectly so ordered more from the website. The staff in store was very helpful.
19 October 2024
Reply from FatFace - LINCOLN
Hi Maxine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Order using online App
Very easy to use app to order, all delivered quickly and on time
30 August 2024
Reply from FatFace - LINCOLN
Hello Diana
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
EVERYTHING FIRST CLASS … …
… Excellent sale, both in store and online. Fast despatch of online orders to store, and first class and friendly service in store @ my local Lincoln store - thank you!!
13 August 2024
Reply from FatFace - LINCOLN
Hello Jennifer
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Online order
I made an online order when an item was not available in store, staff at Lincoln were very helpful and competent and my order came much faster than expected!! Plus the dress is perfect!
12 August 2024
Reply from FatFace - LINCOLN
Hello Leah
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - LINCOLN
Good morning Janine
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordering on line and being able to get…
Ordering on line and being able to get the tall sizes
12 August 2024
Reply from FatFace - LINCOLN
Hello, Thank you for leaving us a 5* review. We are so pleased that you have enjoyed shopping with us online. Take care – CD
Liked what I'd ordered
Liked what I'd ordered, easy to order, would be easy to return things I didn't want, quality of clothes v.g.
In store - staff friendly but leave you alone to browse but always available to answer questions
10 July 2024
Reply from FatFace - LINCOLN
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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