I have purchased online before but visited the store at Meadowhall yesterday. I was greeted by Shirley who instantly made me feel welcome. I haven’t been well and not shopped for quite a while. Shirle... See more
Company replied

85 High Street, Meadowhall Shopping Centre, S9 1EN Sheffield, South Yorkshire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I have purchased online before but visited the store at Meadowhall yesterday. I was greeted by Shirley who instantly made me feel welcome. I haven’t been well and not shopped for quite a while. Shirle... See more
Company replied
Visited Fat Face store in Sheffield to buy a pair of jeans. Tried the style and size l wanted omly to find the regular length was too short. Informed by the assistant that they don't keep stock of... See more
Company replied
Bought something online with delivery in store. Not only I absolutely love the item bought but also the service in store. Acknowledged with a smile is the perfect customer service in my opinion. (Mead... See more
Company replied
Fantastic, my main reason for clothing order was I wanted a pair of jeans & fatface did a short length. I’ve tried various other stores & ordered short/petite, all the pairs I ordered the inside l... See more
Company replied
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
85 High Street, Meadowhall Shopping Centre, S9 1EN, Sheffield, South Yorkshire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from FatFace - MEADOWHALL 2
Friendly helpful staff.clean store . Could lower prices.

Reply from FatFace - MEADOWHALL 2
I ordered some PJ's online, had to go to the Meadow hall store to return them as to big, the lady who served me on 5ht November evening went out of her way to be helpful so I now am looking forward to having a smaller size delivered. I have had these PJ's in the past and I loved them, I had them for years.

Reply from FatFace - MEADOWHALL 2
I ordered several coats in different sizes all arrived quickly and well packaged. I went to store to return the ones I wasn’t keeping and that was quick and easy too with very friendly and helpful staff in store.

Reply from FatFace - MEADOWHALL 2
The dress has a lovely feel. It's so soft. It fits just right. Bonus was it has pockets
Loved the sale price too

Reply from FatFace - MEADOWHALL 2
Always good quality and promt service. Good fit. I would reccomend fat face

Reply from FatFace - MEADOWHALL 2
Brought several tops from fat face in Meadowhall. The store is clean and nicely laid out. Have to say the cut of their t shirts is much better than it used to be. I’m 5ft 8 and t shirts for men seem to be very long now these are just right.

Reply from FatFace - MEADOWHALL 2
I had the best shopping experience ever at the Meadow Hall shop on the 2/8/22 the young lady at the till was Emma who was lovely but unfortunately I didn’t get the wonderful gentleman’s name who was so very helpful. I’m rubbish when it comes to buying for myself but he couldn’t have been more helpful !! Thank you so much. I will definitely be back soon.

Reply from FatFace - MEADOWHALL 2
Easy to use website, lovely choices. Items arrived very quickly - excellent quality fabric and nicely made. Had to return one, only because it didn’t suit but the return and refund were processed really quickly. Excellent company

Reply from FatFace - MEADOWHALL 2
BlueLight card works well. Reasonably priced but even better with a 20% discount

Reply from FatFace - MEADOWHALL 2
Always very helpful assistants in the Meadowhall store. Nothing too much trouble.
What lets this store down is the air conditioning hasn't worked for months - unbearable in this current hot weather !!!!!

Reply from FatFace - MEADOWHALL 2
Lovely bag, delivered quickly with good communication from order to delivery. Always great service from Fat Face, especially at my local branch in Ripon where the staff are brilliant :)

Reply from FatFace - MEADOWHALL 2
Lovely shop always something I want and the top is so comfy

Reply from FatFace - MEADOWHALL 2
Helpful staff. Lovely clear lay out in the store. Everything clean and tidy.

Reply from FatFace - MEADOWHALL 2

Reply from FatFace - MEADOWHALL 2
Lovely quality and great styles; customer service excellent. Delighted with my purchases.

Reply from FatFace - MEADOWHALL 2
Loved the Simone dress, but had to return because even the long length was too short at the front.Meadowhall staff very helpful.

Reply from FatFace - MEADOWHALL 2

Reply from FatFace - MEADOWHALL 2
I LOVE FAT FACE CLOTHES SO CASUAL JUST CARNT GET THE SIZE RIGHT ONE ITEM OF CLOTHING MIGHT BE A SIZE 8 FOR ME THE NEXT ITEM MIGHT BE A SIZE 14 SO I HAVE TO VISIT THE STORE TO TRY ON PART FROM THAT I WILL GIVE 5 STARS FOR THE QUALITY

Reply from FatFace - MEADOWHALL 2
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.