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FatFace - NOTTINGHAM 3 Reviews 221

TrustScore 4.5 out of 5

4.7

9 Bridlesmith Gate, NG1 2GR Nottingham, Nottinghamshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Sale buy in a shop (Nottingham). I didnt go in intending to buy trousers, but these were on a mannequin and I thought they looked good. As usual with Fatface sizing, I was able to wear a size smalle... See more

Company replied

Rated 5 out of 5 stars

The shop is well laid out and the staff are pleasant and very helpful. I ordered on line this time and collected the items at the shop. Very smooth process. I love Fatface clothes. I am an older per... See more

Company replied

Rated 5 out of 5 stars

Visited the Nottingham store after a specific item. Unfortunately the Nottingham store has ladies upstairs and because I knew what I wanted and didn't need to browse, I didn't really want to go up the... See more

Company replied

Rated 5 out of 5 stars

Fat Face is my go to shop again and again. As a disabled person I can rely on your 99% of the time accurate sizing. Meaning low stress shopping on line. Furthermore you unlike many other retailers sti... See more

Company replied


Company details

  1. #280 of 620 best companies in Clothing Shop
  2. #168 of 286 best companies in Fashion accessories shop
  3. #130 of 242 best companies in Men's clothes shop
  4. #118 of 256 best companies in Ladies' clothes shop

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 9 Bridlesmith Gate, NG1 2GR, Nottingham, Nottinghamshire, United Kingdom

  • 01159 418295

4.7

Excellent

TrustScore 4.5 out of 5

221 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Friendly, helpful, kind and enthusiastic staff.

Staff in the Nottingham store were incredibly helpful and kind. I was shopping with a friend who has mobility issues and as soon as we entered the store a staff member offered to show the way to the lift. Staff were knowledgeable, friendly, helpful and enthusiastic. An enjoyable experience.

14 September 2025
Unprompted review
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Reply from FatFace - NOTTINGHAM 3

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

All Good quality clothes .

All Good quality clothes .

20 August 2025
FatFace - NOTTINGHAM 3 logo

Reply from FatFace - NOTTINGHAM 3

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Fatface - always good!

Ordering online was easy & the tee shirts arrived at the store in a couple of days. I was able to try them on and they fitted well. Staff as usual were very friendly & helpful.

16 August 2025
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Reply from FatFace - NOTTINGHAM 3

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Online order

Order flip flops online to collect from store. I was updated on the progress of my order and delivery.

The product itself is great, really happy with everything.

8 July 2025
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Reply from FatFace - NOTTINGHAM 3

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Love fat face stuff ! …

Well I love looking through fat face love the products ! I bought the canvas bag and absolutely love it ! Came well packed. My son introduced me to get face he bought me some socks for Christmas and the fabric was great washed great too.

3 July 2025
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Reply from FatFace - NOTTINGHAM 3

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Friendly and helpful people at…

Friendly and helpful people at Nottingham who know about the products

19 June 2025
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Reply from FatFace - NOTTINGHAM 3

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Excellent customer Fat Face Visit

Excellent customer service and choice of clothing

4 June 2025
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Reply from FatFace - NOTTINGHAM 3

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Fast pick up from store and the 2…

Fast pick up from store and the 2 members of staff I was served by on both occasions collecting a parcel were lovely

31 May 2025
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Reply from FatFace - NOTTINGHAM 3

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars
FatFace - NOTTINGHAM 3 logo

Reply from FatFace - NOTTINGHAM 3

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM

Rated 5 out of 5 stars

I collected my order from the branch…

I collected my order from the branch shop in Nottingham - so no charges ! and the staff were most efficient and welcoming1

21 April 2025
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Reply from FatFace - NOTTINGHAM 3

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Excellent choice and service

Excellent choice and service. Staff were professional and very pleasant at the Nottingham Store.

18 April 2025
FatFace - NOTTINGHAM 3 logo

Reply from FatFace - NOTTINGHAM 3

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars
FatFace - NOTTINGHAM 3 logo

Reply from FatFace - NOTTINGHAM 3

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Excellent friendly staff

Excellent friendly staff. Always a pleasant experience shopping in the Nottingham branch.

4 February 2025
FatFace - NOTTINGHAM 3 logo

Reply from FatFace - NOTTINGHAM 3

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Friendly staff and excellent choices

Friendly staff and excellent choices

8 February 2025
FatFace - NOTTINGHAM 3 logo

Reply from FatFace - NOTTINGHAM 3

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Great products and great service

I bought online and in store. Great service and really helpful staff.

13 January 2025
FatFace - NOTTINGHAM 3 logo

Reply from FatFace - NOTTINGHAM 3

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Another great coat from fat face

Another great coat from fat face, great fit highly recommend, shop at fatface alot from jeans shirts jumper coat, all great quality

5 December 2024
FatFace - NOTTINGHAM 3 logo

Reply from FatFace - NOTTINGHAM 3

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 1 out of 5 stars

Delayed delivery.

Ordered a bag to be delivered to store by 3rd December. Now the 9th of December and still no sign of it. I did have a mail saying it work be delayed by 2/3 days but not by such a long time. Usually I am very happy with the service from FatFace.

9 December 2024
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Reply from FatFace - NOTTINGHAM 3

Thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE

Rated 5 out of 5 stars

Quick delivery

Quick delivery, regular updates, easy collection, friendly staff. My cardigan is really cosy and keeps me warm, excellent product.

7 December 2024
FatFace - NOTTINGHAM 3 logo

Reply from FatFace - NOTTINGHAM 3

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Fat Face is my go to shop again. and…

Fat Face is my go to shop again and again. As a disabled person I can rely on your 99% of the time accurate sizing. Meaning low stress shopping on line. Furthermore you unlike many other retailers still included a ready to go return label, should anything not be just right. To boot my local shop, Nottingham has the best disabled parking in town and a reliable lift in store. Doing things well included everyone. Well done Fat Face.

1 December 2024
FatFace - NOTTINGHAM 3 logo

Reply from FatFace - NOTTINGHAM 3

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Rated 5 out of 5 stars

Simple and easy

The website was easy to place orders. I was able to choose my nearest store to collect from and a convenient date. I received email updates for my items, where they were in transit. All very good.

19 November 2024
FatFace - NOTTINGHAM 3 logo

Reply from FatFace - NOTTINGHAM 3

Hello Wendy,
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

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