Easy process, kept up to date re delivery/collection etc. Staff in the Ringwood store are always lovely too. Love Fat Face 😊
Company replied
Location
Switch locationUnit 6 The Furlong Shopping Centre, BH24 1AT Ringwood, Hampshire, GB
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See what reviewers are saying
Product was excellent but first order did not arrive so had to be ordered by your helpful staff They said that it has happened several times at Ring wood and had been reported to head office .Therefo... See more
Company replied
Efficient, when I could not make original pick up date the phone was answered and I was advised that the items would be available for collection until a specified date. I was greeted at the shop by e... See more
Company replied
The staff member in Ringwood went over and above to ensure I got my parcel after it had failed to be delivered to store despite text message saying it had arrived. Parcel was delivered to my home the... See more
Company replied
Company details
- #272 of 589 best companies in Clothing Shop
- #160 of 273 best companies in Fashion accessories shop
- #114 of 250 best companies in Ladies' clothes shop
- #127 of 229 best companies in Men's clothes shop
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 6 The Furlong Shopping Centre, BH24 1AT, Ringwood, Hampshire, United Kingdom
- 01425 473639
4.5
Excellent
125 reviews
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Purchased a jacket
Purchased a jacket , well made fits well , looks very smart , well done fat face
12 September 2026
Reply from FatFace - RINGWOOD
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always great
Easy process, kept up to date re delivery/collection etc. Staff in the Ringwood store are always lovely too. Love Fat Face 😊
5 September 2026
Reply from FatFace - RINGWOOD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - RINGWOOD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
As usual your staff in Ringwood were…
As usual your staff in Ringwood were superb and managed to find what I was seeking with very little help from me. Amazing.
22 August 2026
Reply from FatFace - RINGWOOD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - RINGWOOD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Having never ordered online to collect…
Having never ordered online to collect from store before, it was simple and the staff in the Ringwood store were helpful and prompt in getting my item.
14 August 2026
Reply from FatFace - RINGWOOD
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I tried on the lovely Carly top in a…
I tried on the lovely Carly top in a size 12 the shop didn't have the 14 so I forgot about it, a week or so later I tried on the 14 elsewhere felt the same as bit tight but still purchased it. I went home purchased a 16 on line had it delivered to my local store in Ringwood and guess what it felt the same, measured it against the 14 it's the same, not happy at all.
26 July 2026
Reply from FatFace - RINGWOOD
Thank you for taking the time to leave your review.
We are sorry to hear that you have had difficulty with sizing.
We will ensure that your feedback is passed to all relevant departments. Take care, LE
Easy to use online and friendly staff…
Easy to use online and friendly staff in my local store.
26 June 2026
Reply from FatFace - RINGWOOD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order online & collection from…
Easy to order online & collection from store - super sizing for tall & broad guy
4 July 2026
Reply from FatFace - RINGWOOD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - RINGWOOD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I bought a couple of items on sale
I bought a couple of items on sale - slippers & earrings. Both a good price, promptly delivered to my local store and easy to collect. Great service
26 May 2026
Reply from FatFace - RINGWOOD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Always friendly and chatty staff
24 May 2026
Reply from FatFace - RINGWOOD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
was order…
Product was excellent but first order did not arrive so had to be ordered by your helpful staff They said that it has happened several times at Ring wood and had been reported to head office
.Therefore product arrived later than expected and neededde
8 May 2026
Reply from FatFace - RINGWOOD
Hello! Thank you for taking the time to leave your review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Reply from FatFace - RINGWOOD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
The staff member in Ringwood went over…
The staff member in Ringwood went over and above to ensure I got my parcel after it had failed to be delivered to store despite text message saying it had arrived. Parcel was delivered to my home the following day rather than waiting 3 days for it to arrive in store. Thank you Ringwood branch
1 May 2026
Reply from FatFace - RINGWOOD
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Get the parcel to local store and tell…
Get the parcel to local store and tell me when to collect
1 May 2026
Reply from FatFace - RINGWOOD
Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Great service
Found what I wanted in sale but needed different size. Great customer service, speedy delivery and awesome item too.
25 April 2026
Reply from FatFace - RINGWOOD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order and pick up in store
Easy to order and pick up in store. Staff are always friendly and helpful.
6 April 2026
Reply from FatFace - RINGWOOD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely workers
The workers were very kind and helpful, and the clothes I bought are nice
28 March 2026
Unprompted review
Reply from FatFace - RINGWOOD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - RINGWOOD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive experience whilst shopping with us recently. Have a great day! Take care, CM
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