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FatFace - RINGWOOD Reviews 

125
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TrustScore 4.5 out of 5

4.5

Unit 6 The Furlong Shopping Centre, BH24 1AT Ringwood, Hampshire, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Easy process, kept up to date re delivery/collection etc. Staff in the Ringwood store are always lovely too. Love Fat Face 😊

Company replied

Rated 4 out of 5 stars

Product was excellent but first order did not arrive so had to be ordered by your helpful staff They said that it has happened several times at Ring wood and had been reported to head office .Therefo... See more

Company replied

Rated 5 out of 5 stars

Efficient, when I could not make original pick up date the phone was answered and I was advised that the items would be available for collection until a specified date. I was greeted at the shop by e... See more

Company replied

Rated 4 out of 5 stars

The staff member in Ringwood went over and above to ensure I got my parcel after it had failed to be delivered to store despite text message saying it had arrived. Parcel was delivered to my home the... See more

Company replied


Company details

  1. Clothing Shop
  2. also in
  3. Fashion accessories shop
  4. Ladies' clothes shop
  5. Men's clothes shop

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • Unit 6 The Furlong Shopping Centre, BH24 1AT, Ringwood, Hampshire, United Kingdom

  • 01425 473639

4.5

Excellent

TrustScore 4.5 out of 5

125 reviews

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4.5

All reviews

(125)

14,949 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service

Quick and easy to order.
Fast delivery to Ringwood shop.
Very helpful staff.

14 March 2026
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Reply from FatFace - RINGWOOD

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive experience whilst shopping with us recently. Have a great day! Take care, CM

Rated 5 out of 5 stars

Great Gear

Great Gear, Great Location and Great Staff.

31 January 2026
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Reply from FatFace - RINGWOOD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Shopping in Ringwood Fatface very exciting.

The staff in the Ringwood shop are lovely people really kind,polite and very helpful. I have today picked up an online order and whilst in the shop bought another jumper. Brilliant I love the goods and atmosphere in the shop.

3 January 2026
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Reply from FatFace - RINGWOOD

Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM

Rated 5 out of 5 stars

Picked up an online order

Picked up an online order. The store seemed clean & tidy & staff were pleasant to deal with

2 January 2026
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Reply from FatFace - RINGWOOD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Efficient and indeed a pleasure

Efficient, when I could not make original pick up date the phone was answered and I was advised that the items would be available for collection until a specified date. I was greeted at the shop by extremely bright cheerful and polite staff and seen on my merry way with cheery and happy parting.

26 December 2025
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Reply from FatFace - RINGWOOD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Great service

Great service - product sent to local shop next day. Very pleased with quality of the ladies shirt and staff are so helpful

29 December 2025
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Reply from FatFace - RINGWOOD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Lovely socks

Lovely socks, bought as a gift. Delivered on time.

13 December 2025
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Reply from FatFace - RINGWOOD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

All went smoothly

Easy to order on line and they were at the store on the correct day. The sales lady found my parcel quickly and handed it to me with a smile.

Also the products fitted and were as described.

8 December 2025
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Reply from FatFace - RINGWOOD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Excellent delivery options

Speedy delivery to local shop made purchase very easy.

11 December 2025
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Reply from FatFace - RINGWOOD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Good communication and arrived to store…

Good communication and arrived to store very promptly. Great price in sale.

23 September 2025
FatFace - RINGWOOD logo

Reply from FatFace - RINGWOOD

Hello,
Thank you for taking the time to leave your review.
We're so pleased to hear that you had a great experience with us and we look forward to your next visit with us.

All the best, LE

Rated 5 out of 5 stars

Helpful staff in store found the jacket…

Helpful staff in store found the jacket on the website as it wasn't available in the shop. Easy to order and delivered to the store.

23 August 2025
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Reply from FatFace - RINGWOOD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 4 out of 5 stars

Great shirts as usual

Great shirts as usual, lovely fit and quality, delivery was a bit disappointing as when ordered, pick up next day was offered but they took a further 4 days to arrive.

24 August 2025
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Reply from FatFace - RINGWOOD

Thank you for taking the time to leave your review. We're sorry to hear that your order took so long to arrive, we understand that this is disappointing, and we will work hard to ensure that delays are minimised moving forwards. Take care, LE

Rated 5 out of 5 stars

Easy to collect at my local store free…

Easy to collect at my local store free of charge and staff in there really helpful

15 August 2025
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Reply from FatFace - RINGWOOD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Always helpful and friendly and even…

Always helpful and friendly and even make a fuss of our dog who is always welcome Ringwood branch even offer him a dog biscuit!

18 August 2025
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Reply from FatFace - RINGWOOD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Sunglasses

Well packagedand the young lady who served me at the Ringwood store was lovely. Happy with my purchase 😊

8 August 2025
FatFace - RINGWOOD logo

Reply from FatFace - RINGWOOD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Friendly helpful staff

Friendly helpful staff

23 July 2025
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Reply from FatFace - RINGWOOD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Lovely addition ..,,

Purchased a dress which was too big so ordered the smaller size which was available for collection the next day.
Easy exchange with no quibbles.
Smaller size fits perfectly and now the creases have dropped, is perfect.

11 July 2025
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Reply from FatFace - RINGWOOD

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you are happy with your new dress. Take care, CM

Rated 5 out of 5 stars

Always excellent quality

Always excellent quality, pick up from my local store in Ringwood is easy and arrives very quick.

6 July 2025
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Reply from FatFace - RINGWOOD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

FatFace Forever!

The quality of the clothes I ordered are excellent, and are comfortable and stylish.
The size charts and description of the products were so helpful in making the correct choice of sizes that I did not have to return anything.
My order came exactly when I requested with no delay. I also appreciated the environmentally friendly packaging.

30 March 2025
FatFace - RINGWOOD logo

Reply from FatFace - RINGWOOD

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Really friendly and helpful staff

Really friendly and helpful staff, lovely layout and great experience

14 December 2024
FatFace - RINGWOOD logo

Reply from FatFace - RINGWOOD

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

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