I saw this outfit online and was able to order for collection at a local store where I tried it on. All very efficient and lovely, helpful staff in store. I love this coord and it’s had a lot of comp... See more
Company replied
Location
Switch locationUnit 4 Elliotts Field Shopping Park, Leicester Rd, CV21 1SR Rugby, Warwickshire, GB
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See what reviewers are saying
My coat which I bought in the sale, arrived as requested to our local shop which saved postage charge. It was originally £140 but I bought it for £65 which was a much fairer price. The coat is well m... See more
Company replied
I just feel the need to review the Rugby store as they are such pleasant staff. I had wanted a blouse that had gone into the sale and the staff had told me to keep trying to get online. It finally cam... See more
Company replied
The staff were warm and welcoming to the store, nothing was to much trouble. I tried on numerous clothes, and Karen was so helpful getting other options from the shop floor. She was warm, friendly, ki... See more
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Company details
- #276 of 607 best companies in Clothing Shop
- #170 of 281 best companies in Fashion accessories shop
- #132 of 242 best companies in Men's clothes shop
- #118 of 255 best companies in Ladies' clothes shop
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit 4 Elliotts Field Shopping Park, Leicester Rd, CV21 1SR, Rugby, Warwickshire, United Kingdom
- 01788 576602
4.7
Excellent
188 reviews
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Good value in the sale
My coat which I bought in the sale, arrived as requested to our local shop which saved postage charge. It was originally £140 but I bought it for £65 which was a much fairer price.
The coat is well made and the lines in the check material are all lined up, which is a must, so I was very happy about that.
9 June 2026
Reply from FatFace - RUGBY
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Colourful summer co-ord
I saw this outfit online and was able to order for collection at a local store where I tried it on. All very efficient and lovely, helpful staff in store.
I love this coord and it’s had a lot of compliments.
28 May 2026
Reply from FatFace - RUGBY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Polo shirt good fit & quality my only…
Polo shirt good fit & quality my only negative is it creases very easy.
20 May 2026
Reply from FatFace - RUGBY
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very easy to place my order for…
Very easy to place my order for delivery to my local store and collect it. Brilliant service.
16 May 2026
Reply from FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Nice shop
They had what I wanted in the size I needed and it was simple to buy. I like the layout of the shop and it’s better laid out than say the next shop on the same retail park
14 May 2026
Reply from FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - RUGBY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Happy customer
Prompt and friendly service in store when collecting order.
Very happy each of the items ordered
10 May 2026
Reply from FatFace - RUGBY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Reply from FatFace - RUGBY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Friendly Fat Face Staff
I just feel the need to review the Rugby store as they are such pleasant staff. I had wanted a blouse that had gone into the sale and the staff had told me to keep trying to get online. It finally came back into stock and I ordered to store. Tried it on and fitted perfectly. Always very accommodating and friendly.
6 May 2026
Reply from FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Simple ordering
Simple ordering, fast delivery and efficient on collection. Perfect fit and very pretty
30 April 2026
Reply from FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
It would help greatly that delivery for…
It would help greatly that delivery for collection dates are accurate and include the whole order. It is very annoying to have an email telling you that items are ready for collection and when you turn up there are items not there. Its not only inconvenient but is lying as when ordering it gives you a expected date which is just not true. Its not the first time either, several previous orders have been messed up this way too. Surely by now you could have sorted out deliveries.
1 May 2026
Reply from FatFace - RUGBY
Thank you for taking the time to leave your review. We’re really sorry for the problems with your order and the frustration this caused. Your feedback has been shared with our team. If you require further assistance, please do let us know.
Thank you, LE
Reply from FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fantastic clothing range at fatface
I never have a problem with fat face and the staff are extremely well trained but also very friendly. Ready to give advice if needed. The clothes are quality for the money but I must admit most of the time I wait for their sales. The clothing washes well and fits well. Something different I think to other stores My favourite shop of all.
22 March 2026
Reply from FatFace - RUGBY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive experience whilst shopping with us recently. Have a great day! Take care, CM
Reply from FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Well organised company
Ordered a top which was just what I wanted. Easy to order and pick up from the store. A good process.
9 March 2026
Reply from FatFace - RUGBY
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Lovely shop with new spring clothes in
Lovely shop with new spring clothes in. Some great designs in there.
Friendly helpful staff!
25 February 2026
Reply from FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Just love Fat Face winter jumpers
Just love Fat Face winter jumpers! Staff at my local store are always so friendly and helpful 😊
30 January 2026
Reply from FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to choose
Easy to choose, and click and collect at local shop.
The mystery of what's L & XL remains. All good in the event.
Folk at Rugby were very helpful.
15 January 2026
Reply from FatFace - RUGBY
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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