Ordered very easily online. Next day collection from local shop. Great customer service. Both items too big so returned them and local shop reordered in correct size. Again very friendly service... See more
Company replied
Location
Switch locationUnit B1 Southwalk, Rushden Lakes, NN10 6FH Rushden�Lakes, Northamptonshire, GB
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See what reviewers are saying
Although the overall shopping experience was really good I was disappointed with the style and quality of two of the items I ordered. One dress was far too full in the skirt, made me look huge ( si... See more
Company replied
Help from Christine. Understood I had big feet. Broad shoulders from weight training!! Gave me honest feedback and advice. Managed to get a nice outfit. Well done fat face on understandi... See more
Company replied
I like shopping at Fat Face because the clothes look good and are comfortable. The materials feel nice, too. The prices are reasonable. And, the staff are always friendly and super helpful.
Company replied
Company details
- #271 of 606 best companies in Clothing Shop
- #174 of 284 best companies in Fashion accessories shop
- #131 of 240 best companies in Men's clothes shop
- #119 of 257 best companies in Ladies' clothes shop
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
Unit B1 Southwalk, Rushden Lakes, NN10 6FH, Rushden�Lakes, Northamptonshire, United Kingdom
- 01933 358738
4.9
Excellent
297 reviews
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Excellent service
Excellent service, helped us out to find a nice shirt in the clearance sale!
4 November 2025
Unprompted review
Reply from FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Brilliant service!
Really great service from Christine went above and beyond!
4 November 2025
Unprompted review
Reply from FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Party Dress
Dress ordered Sat, requested Wed collection, ready Sun. Very quick to despatch. On collection no issues. Good service
25 October 2025
Reply from FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always find something from their…
Always find something from their extensive range. Fantastic clothing for my Autumn/Winter wardrobe.
3 September 2025
Reply from FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Comfortable and flattering
I had never considered Fat Face before. Bought a dress in the shop as I needed something 'floaty' after an operation and now I am hooked. The fit is lovely and the material is so comfortable. The staff in store are also really nice and helpful. This might be my new favourite clothe shop!
3 September 2025
Reply from FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Love going in this shop
Love going in this shop, great staff, always very helpful & cheerful.
3 September 2025
Reply from FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fatface Rushden Lakes
Lovely shop, you get a lovely warm welcome, and Imogen and Amelie were just so helpful and happy to help.
Would definitely recommend and we will definitely be coming back to shop soon as myself and my wife really appreciate this kind of treatment, makes a nice experience, thank you.
27 July 2025
Unprompted review
Reply from FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I visited the Rushden Lakes store today…
I visited the Rushden Lakes store today and was very impressed with the all the staff in store. A lady called Christine helped as I was looking for an item I had seen recently. It makes such a difference to your shopping experience when the staff engage and are genuine in their wish to help and serve customers.
22 July 2025
Reply from FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really top customer service in store
Really top customer service in store. Very helpful and made sure I was happy with everything.
7 July 2025
Reply from FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Pretty and practical designs
Pretty and practical designs, a size that fits me, friendly helpful staff and a dog friendly store! What more could I want?
4 July 2025
Reply from FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Positive experience from Ashleighy
Ashleigh was really helpful from the changing room experience to the actual transaction. She was truthful with the sizing of the garment I'd chosen, she made suggestions on how I could accessorise the outfit I purchased giving me encouragement to wear what I felt comfortable in. Thank you Ashleigh😊
28 June 2025
Unprompted review
Reply from FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Staff resolved issues for me
There was a mix-up in my online order which I had delivered to the store. However the store staff worked hard to resolve the issue. Well done to Carly and Lisa.
15 June 2025
Reply from FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Reply from FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Service was exceptional.
Service was exceptional.
Ashleigh made my life so easy.
20 June 2025
Unprompted review
Reply from FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I visited the store at Rushden Lakes…
I visited the store at Rushden Lakes looking for a dress for an occasion. Rachel, the assistant, could not have been more helpful. She suggested different styles and helped me to find the right sizes. I tried styles on that I would not have considered and she offered helpful suggestions about styling. What a great shopping experience!
19 June 2025
Unprompted review
Reply from FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The rushden lakes store went above and…
The rushden lakes store went above and beyond to sort out a delivery for my husband before his holiday. Thank you Chris!
13 June 2025
Reply from FatFace - RUSHDEN LAKES
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Rushden Lakes store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Reply from FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Visited Rushden Lakes on 19.05.25…
Visited Rushden Lakes on 19.05.25 looking for an item that was no longer there. Christine managed to find the item in the right size at the back of the store for me.
The staff are always so friendly, chatty and welcoming in this store.
19 May 2025
Unprompted review
Reply from FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ash and Christine were really helpful!
Ash and Christine were really helpful!
Would definitely shop again.
Rushden Lakes Fatface.
13 May 2025
Unprompted review
Reply from FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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