Saffron Walden Fat Face are wonderful! I needed a very specific T shirt for a Christmas present. The women at Saffron Walden were brilliant; they found me the perfect T shirt... but didn't have the... See more
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Saffron Walden Fat Face are wonderful! I needed a very specific T shirt for a Christmas present. The women at Saffron Walden were brilliant; they found me the perfect T shirt... but didn't have the... See more
Company replied
Love the Fat Face brand. A happy vibe welcomes me in the Saffron Walden branch. The staff here are always so friendly and helpful. They genuinely give good customer service and offer to order if si... See more
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Contacting the manager who has kindly agreed to put aside a coat which I'll collect on sat 20th. Excellent customer service. I would have given 5 stars but when I originally tried on the coat it had m... See more
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Went into Fatface in saffron Walden to look for Lyra slippers which are sold out online. Unfortunately they didn’t have them. But the lovely sales associate called Angharad was so unbelievably helpf... See more
Company replied
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
3 Market Street, CB10 1HZ, Saffron�Walden, Essex, United Kingdom
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Saffron Walden Fatface has fantastic service, friendly, helpful and a great knowledge of their product. I love shopping at Fat face.

Reply from FatFace - SAFFRON WALDEN
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