Helpful friendly staff (Sidmouth branch) had to order two item sizes for me, quick delivery. Quick refund on the size not needed. In fact ended up buying another item. Nice quality products which refl... See more
Company replied
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See what reviewers are saying
After visiting Sidmouth FatFace for the first time I was really pleased with how open and clean the shop appeared and the lay out everything was so easy to shop. The girl who served me was called Bet... See more
Company replied
Sidmouth store is a high street gem! Wonderfully friendly staff who know their stuff and know how to make you feel special and safe! Jennie guided me to the right sizes, to great colour combinations,... See more
Company replied
Visited Fatface Sidmouth and Vicky was most helpful supporting myself and my husband to navigate the longer length summer chino shorts my husband prefers. Vicky was also able to point out the sele... See more
Company replied
Company details
- #276 of 613 best companies in Clothing Shop
- #167 of 286 best companies in Fashion accessories shop
- #128 of 241 best companies in Men's clothes shop
- #115 of 253 best companies in Ladies' clothes shop
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
4/5 Fore Street, EX108AJ, Sidmouth, Devon, United Kingdom
- 01395 578662
4.8
Excellent
136 reviews
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An extremely happy customer !
Matilda in Sidmouth branch was extremely helpful and knowledgeable when assisting me to purchase a birthday gift for my husband ... a superb pair of shorts !...
1 July 2024
Unprompted review
Reply from FatFace - SIDMOUTH
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Delightful shopping experience (Sidmouth)
Sidmouth store is a high street gem! Wonderfully friendly staff who know their stuff and know how to make you feel special and safe! Jennie guided me to the right sizes, to great colour combinations, and even gave me the body confidence to try new things. And the fabulous teamwork doesn't end there ...you have Flora giving great advice and Beth beaming encouragement, and all of it is honest, supportive and without any pressure. This is staff who want you to feel good about yourself! A 5 star experience that left me smiling and excited about my purchases. Would thoroughly recommend!
29 June 2024
Unprompted review
Reply from FatFace - SIDMOUTH
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very helpful staff both at the till and…
Very helpful staff both at the till and on the shop floor Matilda and didn’t get other ones name
23 June 2024
Unprompted review
Reply from FatFace - SIDMOUTH
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you received such excellent customer service instore! We look forward to welcoming you back soon.
Take care. -GM
Good service on line and in store
Prompt order processing through the purchase on -line and collect from local store delivery option. Friendly, efficient in store service from Jennie.
14 June 2024
Reply from FatFace - SIDMOUTH
Hello Camilla,
Thank you for sharing your recent experience in our Sidmouth store with us.
Please be assured that this will be passed onto the store members involved for you. We look forward to welcoming you back!
Have a great day!
Take care, ED
Excellent sevice from Jacqui’s today
Excellent sevice from Jacqui’s today, friendly and personal.
7 June 2024
Unprompted review
Reply from FatFace - SIDMOUTH
Hello Tony,
Thank you for sharing your recent experience in our Sidmouth store with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
Take care, ED
Jacquie was fab!
Jacquie served my husband and I whilst we were on holiday last week. Polite and engaging, nothing was too much trouble for her. Made our visit very pleasurable!
16 May 2024
Unprompted review
Reply from FatFace - SIDMOUTH
Good afternoon, Lisa
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Sidmouth or your local store.
Take care, JB
Lovely experience …
The Fatface assistant was extremely helpful, polite and engaging, it was a pleasure to be served by her.
4 May 2024
Unprompted review
Reply from FatFace - SIDMOUTH
Good afternoon, James.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Sidmouth store.
Take care, JB
Excellent service
My wife loves Fatface clothes, and immediately after arriving at our hotel had to shop at Fatface Sidmouth. One of the crew Jacquie, helped my wife find a great outfit for dinner this evening, and made her one very happy person. Lottie was very pleasant and helpful too, particularly with putting the sale through and folding the clothes, which made our overall shopping experience enjoyable. Thank you Michael & Caroline
17 May 2024
Unprompted review
Reply from FatFace - SIDMOUTH
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase, and look forward to welcoming you back soon.
Take care. -GM
A well managed and tidy store
A well managed and tidy store, and well stocked. Great customer service, with a friendly and helpful attitude, especially from assistant named Cheryl.
Quality of merchandise is much improved on what it was some time ago.
10 May 2024
Unprompted review
Reply from FatFace - SIDMOUTH
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Served by Helen
Served by Helen
Really helpful and attentive
Bought several items as a result
12 May 2024
Unprompted review
Reply from FatFace - SIDMOUTH
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you found the crew in our Sidmouth store to be so lovely and that they were able to provide you with such a great shopping experience. I will be sure to pass your comments on to the team.
All the best, MM
Cheryl at Fat face in Sidmouth is…
Cheryl at Fat face in Sidmouth is always so lovely , very kind and helpful always with a cheerful smile. I often pop in in my lunch break and she remembers me.
23 April 2024
Unprompted review
Reply from FatFace - SIDMOUTH
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchases, and look forward to welcoming you back soon.
Take care. -GM
Reply from FatFace - SIDMOUTH
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Reply from FatFace - SIDMOUTH
Good Morning,
Thank you for taking the time to leave us a review!
I am so happy to hear you have had a pleasant experience in our Sidmouth store and happy with the staff's service! I will make sure to pass on this positive feedback.
We look forward to welcoming you back soon!
Kind Regards, JW
Had a lovely experience in Fatface in…
Had a lovely experience in Fatface in Sidmouth yesterday with Jacquie and colleague. Just warm, helpful and engaging at every point from changing room support, to suggesting things that might go with an outfit. The range of clothing for spring was lovely too. Lots of colour and style. I have often wandered through their shops but never bought before. I could've tried on loads, but stopped at two items and a gift.
24 March 2024
Unprompted review
Reply from FatFace - SIDMOUTH
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Positive shopping experience …
Shopping in Sidmouth fat face store
I was helped by 2 very helpful members of staff one was called Victoria .
Both members were polite and engaging and spent time with me .
Assisting me to choose an outfit .
A positive and pleasant experience.
Thank you
18 March 2024
Unprompted review
Reply from FatFace - SIDMOUTH
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Great experience today
Great experience today, staff were incredibly friendly and helpful. I was served by Cheryl who was so lovely, and offering to go the extra mile to help me.
15 March 2024
Unprompted review
Reply from FatFace - SIDMOUTH
Hi there, we are so happy to read of your experience in one of our stores. Your positive message will be forwarded onto the team. We hope you have a lovely weekend! TS
Nice dungarees
Nice dungarees, I'm 5ft tall and size 10. I bought the regular length and they are just right on me, I can put a little turn up for wearing with chunky sandals, but they also look great not turned up with boots/shoes. Roomy, relaxed fit, the bib is quite wide which I like. I will have to adjust the straps to make them shorter but I'm okay with that. Nice, helpful staff in the shop, thank you.
18 February 2024
Reply from FatFace - SIDMOUTH
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying your new order and that you found the crew in the Sidmouth store to be so helpful too. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Any easy shopping experience
Any easy shopping experience. Delivered in store no hitches .
Will use again
2 February 2024
Reply from FatFace - SIDMOUTH
Good Morning Jill,
Thank you for taking the time to leave us a review!
I am happy to hear you enjoy using our online service! We really appreciate your positive feedback in regards to our overall service, we love to hear this from our customers!
We look forward to welcoming you back!
Kind Regards, JW
Great service.
Good website and excellent online ordering with prompt delivery. Easy to return online or instore.
13 January 2024
Reply from FatFace - SIDMOUTH
Hello Peter
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The staff were so very helpful
19 January 2024
Reply from FatFace - SIDMOUTH
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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