Good quality clothes, easy to order and free delivery to store. Customer service both online and in store are great and there are no quibbles returning items even if they are not your colour or style.... See more
Company replied
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Delivered to my selected pick up store in St Andrews in time for holiday overseas. Very convenient and as ever excellent quality cotton fabric and fit
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What a great group of people that work in FatFace in St Andrews, cheerful, helpful, friendly and went out their way to help me. It makes the shopping experience so must better especially when you are... See more
Company replied
Delivery to store was delayed by 4 days. Update wasn't communicated in time to stop me travelling to store on the day of original collection date and I'd waited in town to get to the collection time.... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
81 Market Street, KY16 9NX, St�Andrews, Fife, United Kingdom
- 01334 479726
4.8
Excellent
134 reviews
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I visited your shop in St Andrews and…
I visited your shop in St Andrews and was served by a lady who I assume was a fairly new staff member. She was a bit nervous and not sure of how to properly work the till. She was however very friendly and I am sure she will be great once she is a bit more experienced
9 December 2021
Unprompted review
Reply from FatFace - ST ANDREWS
Good morning Trish
I am so happy to read what a positive experience you had in the store. I will be sure to pass this on to the wonderful team.
I hope you have a wonderful day! DW
Satisfaction from staff member
My praise to FatFace branch in St Andrews, who after many months, finally secured a very welcome refund.
Despite continuing emails, nothing was resolved. A visit to the branch to make some purchases, resorted in discussing this issue.
The young lady moved heaven and earth to deal with this, and for that I say a huge thank you.
I have omitted from mentioning her name, but she will know who she is.
1 December 2021
Unprompted review
Reply from FatFace - ST ANDREWS
Hi Jacqui,
Thank you for your 5* review.
I am so glad to hear that you are happy with the service you received in store. Apologies that this took so long to be resolved but I am very pleased that this has been sorted now for you. We will ensure that your feedback is passed on and we hope that you are enjoying your purchases.
Have a great day!
Thanks again, JH
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