Lovely service always . I love the clothes and only shop at fatface. I love the sale esp online . I order what I want send it to the shop for free then try it on in the changing rooms. If its not sui... See more
Company replied
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See what reviewers are saying
So easy to choose on line and being able to go to your store and collect, not having to wait for a well known courier to deliver X number of days later.
Company replied
Since my last review I did decide to purchase online again and no issues with collecting my order from store at all this time, Thanks guys! I just love FatFace for quality items and I am very pleas... See more
Company replied
Just bought sandals in a sales online, got them delivered to my local Fat Face shot to avoid the delivery. Had a look around, the prices are on the high side even though the quality is good. You can g... See more
Company replied
Company details
- #271 of 602 best companies in Clothing Shop
- #170 of 279 best companies in Fashion accessories shop
- #132 of 238 best companies in Men's clothes shop
- #118 of 255 best companies in Ladies' clothes shop
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
84 West Street, The Cornmarket, PL19 8AQ, Tavistock, Devon, United Kingdom
- 01822 618472
4.9
Excellent
142 reviews
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Love fat face …
Just love fat face & know sizes are perfect for me . Thank you Tavistock fat face , lovely staff , always very helpful .
19 May 2023
Reply from FatFace - TAVISTOCK
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Great Experience - friendly staff
Was great!
Dress didn’t fit so ordered other size to nearby store. It arrived within a couple of days so able to take one back & pick up & try on the reordered one at the same time 😊
Staff were super helpful & super friendly too
3 May 2023
Reply from FatFace - TAVISTOCK
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Reply from FatFace - TAVISTOCK
Hi Alison
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quality at an excellant sale price
A treat just for me in their latest sale....great jeggings at a great price.
27 April 2023
Reply from FatFace - TAVISTOCK
Thank you for taking the time to leave us your review. We're happy to hear you are pleased with your purchase.
Have a lovely day!
Take care, SK
Fat face Tavistock is a pleasure to…
Fat face Tavistock is a pleasure to deal with, whether you are buying in the shop or collect and click picking up. They should be recognised for their excellent customer service.
As for the clothing side. I’m a complete fan.
24 April 2023
Reply from FatFace - TAVISTOCK
Hi Mrs. Cole,
Thank you for your 5* review!
It's so amazing reading such positive comments about the service you have received in store, and that you are loving your items.
I hope you have a wonderful day!
All the best, JH
Excellent customer service friendly…
Excellent customer service friendly staff and great email communication
21 April 2023
Reply from FatFace - TAVISTOCK
Hello Sandra, Thank you for your feedback regarding your experience with our customer service team. It is so wonderful to read such lovely feedback!
Take care – KS
Easy to order and collect.
17 April 2023
Reply from FatFace - TAVISTOCK
Hello, Thank you for leaving us a 5* review. We are so pleased that you have enjoyed shopping with us online. Take care – LB
Good fit well made
12 April 2023
Reply from FatFace - TAVISTOCK
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
The customer service is second to none
The customer service is second to none. Friendly staff in branch. Good quality items & a faultless returns policy.
12 April 2023
Reply from FatFace - TAVISTOCK
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Fat face Tavistock staff always super…
Fat face Tavistock staff always super helpful and knowledgable. Always greeted with a smile and get top service! Manager Charlotte super professional, friendly and knowledgeable you will be missed. X
26 March 2023
Reply from FatFace - TAVISTOCK
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Awesome service
21 March 2023
Reply from FatFace - TAVISTOCK
Hi Kingsley, thank you for your 5* review. I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase. Have a great day! LB
Very Positive Shopping Experience
Have recently purchased from a FatFace shop as well as online. Very easy ordering, speedy delivery and efficient returns and refund process. Great fan of FatFace, clothes and shops, always helpful and friendly assistants in my experience, and no stress internet shopping.
7 March 2023
Reply from FatFace - TAVISTOCK
Good afternoon, FatFace customer
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the items you ordered and service you received. I am so pleased to hear that your order arrived quickly. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Consistent FatFace
There was a slight issue with the wrong price coming up which was efficiently and politely dealt with......overall just the normal pleasant shopping experience in a FatFace store to be honest
23 November 2022
Reply from FatFace - TAVISTOCK
Hi Peter,
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours!
Have a great day! KS
Had great customer service from the…
Had great customer service from the store manager who help me with items I had to return. Knows her stuff!
18 October 2022
Unprompted review
Reply from FatFace - TAVISTOCK
Hi there, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Happy with product true to size
Happy with product true to size
excellent customer service
Always good experience shopping at Fat face
28 July 2022
Reply from FatFace - TAVISTOCK
Hi Iris. Thanks for the review, Happy to see that the dress is as you wanted it. PW
Staff very polite and helpful
Staff very polite and helpful. Love your clothes, especially childrens.
24 July 2022
Reply from FatFace - TAVISTOCK
Good afternoon Christine,
Thank you for your 5* review about your recent experience in our Tavistock Store. I will be sure to pass this feedback on the store.
Have a great day!
Take care, EG
Excellent service have used it before…
Excellent service have used it before and will do so again.
10 July 2022
Reply from FatFace - TAVISTOCK
Hello Shirley
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, JB
Good service
7 May 2022
Reply from FatFace - TAVISTOCK
Hi Stephen, Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Best Wishes, LE
Friendly store
Great shopping experience with friendly and helpful staff. Milly and Harry were excellent 👍
5 May 2022
Reply from FatFace - TAVISTOCK
Hi Jennifer,
Thank you for your 5* review. I happy to hear that our crew member in our Tavistock store was so helpful and that you happy with the service you received. I will make sure that your comments are passed on directly to the store and their area manager. Have a lovely weekend! Many thanks-AB. Have a great day! Many thanks-AB.
Always friendly staff & always on hand…
Always friendly staff & always on hand for advise & help
1 May 2022
Reply from FatFace - TAVISTOCK
Hi Elaine, thank you for your lovely review on the Tavistock Store - this is wonderful to hear! Take care, LE
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