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FatFace - WIMBORNE Reviews 

169
•
TrustScore 5 out of 5

4.8

17 The Square, BH21 1JA Wimborne�Minster, Dorset, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Red polo shirt had a colour warning on the label. It was instantly noticeable and very useful. Garment quality is consistently good. I order online and collect from my local store, where the staff are... See more

Company replied

Rated 5 out of 5 stars

Not only quality products made for life But excellent helpful staff giving a first Class personal service Unfortunately sadly lacking in retail stores These days

Company replied

Rated 5 out of 5 stars

Everyone needs a Dionne when they are looking for an outfit. Just had a personal shopping experience with her at the Wimborne branch and she is amazing. I live in jeans and jumpers, she managed to coa... See more

Company replied

Rated 1 out of 5 stars

I am still awaiting delivery of my order which was due to arrive last Saturday. Really not impressed. Regards, Ann Richmond

Company replied


Company details

  1. #272 of 589 best companies in Clothing Shop
  2. #160 of 273 best companies in Fashion accessories shop
  3. #114 of 250 best companies in Ladies' clothes shop
  4. #127 of 229 best companies in Men's clothes shop

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • 17 The Square, BH21 1JA, Wimborne�Minster, Dorset, United Kingdom

  • 01202 856248

4.8

Excellent

TrustScore 5 out of 5

169 reviews

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4.8

All reviews

(169)

14,949 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The jeans are a great product

The jeans are a great product. The second pair I've purchased

7 September 2026
FatFace - WIMBORNE logo

Reply from FatFace - WIMBORNE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Friendly knowledgeable staff

Friendly knowledgeable staff. Good quality products

5 September 2026
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Reply from FatFace - WIMBORNE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Found some exciting sales items and…

Found some exciting sales items and service was friendly.

5 September 2026
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Reply from FatFace - WIMBORNE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 1 out of 5 stars

I am still awaiting delivery of my…

I am still awaiting delivery of my order which was due to arrive last Saturday.

Really not impressed.

Regards, Ann Richmond

4 September 2026
FatFace - WIMBORNE logo

Reply from FatFace - WIMBORNE

Thank you for taking the time to leave your review. We are sorry to hear that you haven't received your order. We trust that you have contacted us already, but if not, please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE

Rated 5 out of 5 stars

Birthday treat

Always enjoy looking around the Wimborne store and staff are friendly and helpful.

30 August 2026
Unprompted review
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Reply from FatFace - WIMBORNE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

I could purchase what I wanted in the…

I could purchase what I wanted in the size I wanted and at the price I wanted. As always the staff in the Wimborne shop were helpful and very plesant

14 August 2026
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Reply from FatFace - WIMBORNE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Excellent as usual

Red polo shirt had a colour warning on the label. It was instantly noticeable and very useful. Garment quality is consistently good. I order online and collect from my local store, where the staff are always delightful.

13 August 2026
FatFace - WIMBORNE logo

Reply from FatFace - WIMBORNE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Good buy

Always good to find jeans that are both long enough and have some stretch to them.
Just a pity more and more Fat Face stores are disappearing from our high streets

11 August 2026
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Reply from FatFace - WIMBORNE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Quality

Not only quality products made for life
But excellent helpful staff giving a first
Class personal service
Unfortunately sadly lacking in retail stores
These days

5 August 2026
FatFace - WIMBORNE logo

Reply from FatFace - WIMBORNE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Friendly staff

Friendly staff - good quality product

24 July 2026
FatFace - WIMBORNE logo

Reply from FatFace - WIMBORNE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Good quality top. …

I ordered online using a Blue Light Card discount and collected from my local shop. Fast delivery .
Nice quality top that fits well and is true to size

14 July 2026
FatFace - WIMBORNE logo

Reply from FatFace - WIMBORNE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Very easy return of online order in…

Very easy return of online order in store.

7 July 2026
FatFace - WIMBORNE logo

Reply from FatFace - WIMBORNE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Very helpful staff in my local shop who…

Very helpful staff in my local shop who ordered the item for me

8 June 2026
FatFace - WIMBORNE logo

Reply from FatFace - WIMBORNE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars
FatFace - WIMBORNE logo

Reply from FatFace - WIMBORNE

Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM

Rated 5 out of 5 stars

Easy ordering,I use pick up in store…

Easy ordering,I use pick up in store option,prompt delivery to store, staff always friendly and helpful.
I've been a customer of fat face for many years,🤩

27 May 2026
FatFace - WIMBORNE logo

Reply from FatFace - WIMBORNE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Great quality clothing as aways and…

Great quality clothing as aways and very friendly staff.

4 May 2026
FatFace - WIMBORNE logo

Reply from FatFace - WIMBORNE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Great customer service

Great customer service

30 April 2026
FatFace - WIMBORNE logo

Reply from FatFace - WIMBORNE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars
FatFace - WIMBORNE logo

Reply from FatFace - WIMBORNE

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Rated 5 out of 5 stars

Everyone needs a Dionne

Everyone needs a Dionne when they are looking for an outfit. Just had a personal shopping experience with her at the Wimborne branch and she is amazing. I live in jeans and jumpers, she managed to coax me out of those and into outfits for a couple of big events that I feel comfortable in. Nothing was too much trouble and she managed to get everything in plus size petite for me. Go and see her if you need a wardrobe upgrade.

14 April 2026
Unprompted review
FatFace - WIMBORNE logo

Reply from FatFace - WIMBORNE

Hi Susara,
Thank you so much for sharing this - what a lovely review!
We are so pleased to hear Dionne was able to help you find outfits you feel comfortable and confident in. We will be sure to pass your kind words on to her and the Wimborne team - it will absolutely make her day.
Thanks again, and enjoy your new looks!
LE

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