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FatFace - WINDSOR 2 Reviews 65

TrustScore 4.5 out of 5

4.7

Unit 56 Windsor Yards, King Edward Court Shopping Centre, SL41TG Windsor, Berkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I always enjoy shopping at Fatface as I like the styles and fabrics. I do find the sizing sometimes inaccurate and have bought items two sizes smaller on occasion for the right fit. The sleeves tend t... See more

Company replied

Rated 5 out of 5 stars

It was such a pleasurable experience to visit this store that I felt compelled to come online and write a review. In a retail world where customer service is distinctly lacking visiting this store wa... See more

Company replied

Rated 4 out of 5 stars

I wanted to take a moment to express my sincere appreciation for the exceptional customer service I received from Fat Face. From the moment I walked into the store, I was greeted warmly and treated wi... See more

Company replied

Rated 5 out of 5 stars

As soon as I entered the store I was welcomed by three staff members. Very welcoming, very helpful and had excellent customer service. They helped me look for everything I was looking for. I will de... See more

Company replied


Company details

  1. #269 of 611 best companies in Clothing Shop
  2. #169 of 287 best companies in Fashion accessories shop
  3. #131 of 244 best companies in Men's clothes shop
  4. #115 of 253 best companies in Ladies' clothes shop

Written by the company

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contact info

  • Unit 56 Windsor Yards, King Edward Court Shopping Centre, SL41TG, Windsor, Berkshire, United Kingdom

  • 01753 858255

4.7

Excellent

TrustScore 4.5 out of 5

65 reviews

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Rated 5 out of 5 stars

Lovely timely service and good products…

Lovely timely service and good products the trousers are as described lovely blue colour

20 April 2022
FatFace - WINDSOR 2 logo

Reply from FatFace - WINDSOR 2

Hi Elizabeth,
Thank you for your 5* review. We love to hear that you are happy with your new purchase and the service you have received. Many thanks-AB.

Rated 4 out of 5 stars

Love Fat Face Clothing - More offers & choice online though

99% of the time i buy from Fat Face online, however had the chance to look in-store, great quality clothes as always and great service, the only reason for 4 stars not 5 is that stores do not have the offers and choice you get online.

14 April 2022
FatFace - WINDSOR 2 logo

Reply from FatFace - WINDSOR 2

Hi Tony
Thank you for taking the time to leave a review. I am sorry that it was not a 5*. All our offers should be consistent across all our shopping channels. You are always welcome to get in touch with our friendly customer service team customerservices@fatface.com or call us on 0330 124 0000 Mon-Fri 9am-4pm and we can assist you further if you require us to. DW

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