I ordered a brown leather belt online from FatFace, to collect in my local branch. The belt arrived, and is of good quality, and was sold at an OK price. It was however too large, so I asked t... See more
Company replied
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Would have given five stars but was frustrated with delivery information. Having chosen delivery date I arranged my weekend around going to collect it. I fully expected an email to say it was ready. I... See more
Company replied
It was actually returning them, I needed the short, unfortunately I couldn’t find them in store, but the gentleman at the Woking store was so helpful and looked for me. He also did the refund so fast... See more
Company replied
Bought 3 dresses, one in store and two online, for my wife and under her direction. Lovely friendly service and advice, as always, in the Woking store and online package received in a couple of days.... See more
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Company details
Written by the company
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contact info
28 The Peacocks Shopping Centre, GU21 6GD, Woking, Surrey, United Kingdom
- 01483 715251
4.7
Excellent
94 reviews
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Clothes look great and are great value…
Clothes look great and are great value for money, I love the shop in Woking.
10 October 2022
Reply from FatFace - WOKING
Good afternoon, Caroline
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Woking store.
Take care, JB
My local Fst Face in Woking is the…
My local Fst Face in Woking is the best. The manager has great staff and she herself is always pleasant, helpful and professional. I love going even if its just for a browse to get ideas. I am 82 and I always find what I want. I’ve been a Fat Face shopper since the late ‘90s so - says it all really!!
22 October 2022
Reply from FatFace - WOKING
Good afternoon, Jan
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received.
We look forward to you shopping with us again soon at our Woking store.
Take care, JB
Staff are so friendly and helpful.
6 September 2022
Reply from FatFace - WOKING
Hello Nirmala,
Thank you for your review.
I am so pleased to hear that you have had a great experience shopping in our Woking store.
Hope to see you again soon.
Take care, CT
Simply the best!
Had superb customer service today from Luke in the Fat Face Woking store. I bought one item & also asked if there were any other stores stocking Hamble trousers in my size. There were none. Not a problem for Luke who went above & beyond duty. Guided me thro online ordering which I'm hopeless at, ensured I also got the extra 20% discount too! Luke had the patience of a saint & sorted everything out for me. Thank you!
6 September 2022
Unprompted review
Reply from FatFace - WOKING
Hi Jane, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Fat Face Always Good . Online shopping is a breeze returns are…
Online shopping is a breeze returns are refunded promptly.
Store staff in Woking Branch are friendly
helpful.
20 August 2022
Reply from FatFace - WOKING
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Excellent customer service.
Excellent customer service. Always friendly and helpful. Thanks for sorting my multiple orders
5 August 2022
Reply from FatFace - WOKING
Good morning,
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Corey Linear bloom dress - fabulous
Bought the Corey Linear bloom dress, lovely quality and fits like a dream (especially for a larger bust). Loved it so much bought the linen blend in black. Washes well. Great service in the Woking branch always friendly & helpful.
28 July 2022
Reply from FatFace - WOKING
Hi Lisa. Thanks for the five stars and the kind words for the Woking branch. Glad you like the dresses you have bought from us. PW
Reply from FatFace - WOKING
Hello Chris
Thank you for taking the time to leave your feedback.
We are pleased to hear you are happy with FatFace and love our range.
Have a great day! TG
Reply from FatFace - WOKING
Good afternoon,
I am so happy to read what a positive experience you had in the Woking store. I will be sure to pass this on to the wonderful team.
Take care DW
Reply from FatFace - WOKING
Good afternoon Chris!
I am so happy to read what a positive experience you had in the Woking store. I will be sure to pass this on to the wonderful team.
Have a lovely afternoon DW
Reply from FatFace - WOKING
Hi Lesley, Thank you for your review, I am so pleased to hear that you love your recent order and you had a fantastic service! This is wonderful. Take care, LE
Lovely staff so professional
29 April 2022
Unprompted review
Reply from FatFace - WOKING
Hi Christine.
Thank you for leaving us this review about your Woking shopping experience, it's great reading such positive comments about the service you received.
Have a good day! JB
Reply from FatFace - WOKING
Good Morning Dilraj,
Thank you for your review. Happy to hear you found our product and service great! Take care -KC
Reply from FatFace - WOKING
Hello Caren,
Thank you for your review.
I am so pleased that you have had a great experience whilst shopping in our Woking store. We hope to welcome you back again soon.
Have a great day!
Take care, CT
Friendly and helpful
27 February 2022
Reply from FatFace - WOKING
Good Morning Sarah, Thank you for the great review. Take care, LM
Great service at Fatface today as…
Great service at Fatface today as always. Staff are very friendly and helpful. Georgina served me today and I very much enjoyed talking to her. The Woking store has great staff and it's always a delight to visit.
21 February 2022
Unprompted review
Reply from FatFace - WOKING
Hello Jill, Thank you for leaving us this 5* review about your instore shopping experience, it's great reading such lovley comments about the service you receive from our staff in the Woking store. I shall pass on your feedback them.Take care, LM
Incredible Customer Service ⭐️
I was so touched by the incredible service by the lovely Sarah Fryer-Moule at the Woking branch of FatFace. Truly she made my Christmas 🎄. Nothing was too much trouble for Sarah. I will remember her every time I look at my gorgeous jumper! Thank you Sarah!
28 December 2021
Unprompted review
Reply from FatFace - WOKING
Hi Petal, thank you for giving the Woking store a 5 star review! - CP
Fantastic as always
6 December 2021
Reply from FatFace - WOKING
Hi Sarah,
Thank you for your 5* review.
I am so glad to hear that you are enjoying your shopping experience with us. We hope you enjoy your new purchase.
Have a great day!
Thanks again, JH
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