Article did not fit although it was written for the model on the website. FD Ricambi refuses to overtake the shipping costs for returns although we described the situation and already did not send an... See more
Company replied
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Article did not fit although it was written for the model on the website. FD Ricambi refuses to overtake the shipping costs for returns although we described the situation and already did not send an... See more
Company replied
The ordering and delivery process to Cape Town was seamless and efficiently processed. It is the second time in 4 years that I've had excellent service from you. Thank you for helping us keep our b... See more
Because they did their job professionally and as promised. Even went out of their way to make my part arrive in 1 day because i needed it for APK appointment. Amazing experience.
FD Ricambi and notably Marianne have helped me fantastically with correcting an error in ordering parts , I made several years ago. Marianne went out of her way to help en ensure that I the error was... See more
FD Ricambi werkt niet langer samen met Trustpilot. Wij hebben besloten geen gebruik meer te maken van Trustpilot, omdat de kosten van de dienst en de manier waarop reviews en scores worden weergegeven volgens ons niet langer in het belang zijn van onze klanten. Wij vinden het belangrijk dat klantbeoordelingen een zo duidelijk en actueel mogelijk beeld geven van de ervaringen met FD Ricambi. Daarom verwijzen wij bezoekers voortaan naar onze Google Reviews, waar klanten hun ervaringen rechtstreeks kunnen delen en bekijken. Met vriendelijke groet, FD Ricambi Customer Service team
Netherlands
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thank you for a wonderful experience with serious people and fast reply and service
Ordered these 850 lights and within a week they were delivered to Australia. Quick and excellent ordering process.
The website make you uncertain if OS1022 and OS1045 must go together or not.
Great range of products and a really great service
Well done..
Barry smith
Wicklow Ireland
Package with ordered materials delivered in a very timely/expedited manner. All parts were of expected high quality and well wrapped
The best service ever. High quality product, fast shipping and most of all, fantastic customer service and consideration. Thank You
My second purchase from FD and I cannot fault the delivery service or product quality. But I would draw you attention to customs or "government charges" added by the carrier since Brexit. FD prices look attractive but I had an additional £102 added which makes me think carefully for future purchases.
All good.. I am a FIAT 850 appassionato. I notice some items are continously out of stock.. Otherwise your service is outstanding...
I ordered a Fiat 1100 timing chain from New Zealand. Easy. The next day I received shipping notification via UPS, plus a nice email advising me that my order had been processed. 8 days later, the package arrived at my home address in Auckland, NZ. The timing chain was new, high quality and safely packed. Excellent service. Thanks. Neil T.
Good day
I must compliment Fdricambi on their fast response with the parts picking,payment clearing and getting it ready for the courier company to collect.
My only frustration is dealing with UPS!! Various E-mails are not answered,the customer help phone centre does not answer . I noticed on the tracking no. that my shipping address was incomplete (street no. was missing).Trying to rectify that ,took 5 days.I eventually received the parcel today 2021/07/07 after it left your premises on 2021/06/24.Customs clearance took 2days.
I received another package from Italy with DHL , left Italy on 2021/06/30,
arrived at my address on 2021/07/03,with customs clearance.
Just to notify you of the difference , between the 2 courier companies( the cost was also much cheaper for the same size and weight)
Kind Regards Giovanni
Everything great as seen on descriptions. Thank you very much!
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