Fearnalls Reviews 

159
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the staff for being exceptionally helpful, approachable, and thoroughly professional during property purchases and sales. People mention that communication is consistently outstanding, keeping everyone well-informed and updated at every single stage of the entire journey. Customers really appreciate how efficiently the dedicated team manages viewings, delicate negotiations, and sales progression to ensure smooth completions. Reviewers also value the dependable guidance and prompt, responsive assistance provided throughout, making them eager to recommend these agents to friends. Many buyers and sellers emphasize that nothing ever feels like too much trouble for this truly wonderful and reliable team.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as exceptionally... See more

Service

Users describe positive interactions with service, highlighting the friendly, professional, and knowledgeable... See more

Customer service

Clients share positive opinions on customer service, frequently praising prompt responses, constant updates,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fearnalls have been great from day one. We’ve been looking for a property in Hoole for a long time and they’ve helped us all the way on that journey. After we found the property we have bought they m... See more

Company replied

Rated 5 out of 5 stars

We’ve used Fearnalls more than once and chose them because of their experience and success in selling in our local area of Hoole. Launched the sale very quickly over a week-end with superb photo... See more

Company replied

Rated 5 out of 5 stars

We bought our house recently through Fearnalls and found them to be very fair and very helpful. Tom carried out the initial viewing and was accomodating and friendly, followed by Richard who dealt w... See more

Company replied

Rated 5 out of 5 stars

During the purchase of my property James Beech has been extremely helpful and always returned my calls promptly. He has answered or found the answers to any queries in a timely manor. Due to h... See more

Company replied


Company details

  1. Estate Agents

Written by the company

Who are Fearnalls? Fearnalls is an established Chester estate agent dealing with all aspects of property sales throughout the city and surrounding villages. With years of experience and local knowledge, Richard Wheeler and Tom Fearnall are always on hand to advise clients and guide them through to a successful completion. A trusted and reliable estate agency with extremely competitive fees backed by a ‘no sale, no fee’ guarantee and state of the art marketing presentation, many clients have rated Fearnalls as a five-star company and often refer us to friends and family, as a trusted and reliable estate agency.


Contact info

4.9

Excellent

TrustScore 5 out of 5

159 reviews

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4.9

All reviews

(159)

32 reviews in the last 12 months

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Rated 5 out of 5 stars

First Class Service

Richard and Tom provided a first class service throughout the sale of our home. Our instruction was set up quickly and professionally and the pictures of our property were outstanding. We were kept informed at every stage of what turned out to be a longer than anticipated process but they helped to keep everything stress free for us. We wouldn't hesitate to use them again and would highly recommend Fearnalls.

16 August 2021
Unprompted review
Fearnalls logo

Reply from Fearnalls

Thanks for such a great review, it was a pleasure to work with you ... we got there eventually :) !

Rated 5 out of 5 stars

Knowledgeable and supportive

Rich is fantastic! Great communication, advice and support, especially during the difficult circumstances of lockdown and restrictions. Having had a great experience buying a property with Rich 6 years ago there was no question who I would use when it came to selling. Would 100% recommend

10 August 2021
Unprompted review
Fearnalls logo

Reply from Fearnalls

Hi Emma, thanks for such a positive review, hope you are settling in to the new place.

Rated 5 out of 5 stars

Wonderful expereince from marketing to completion

After looking around at all options, we decided to opt for Fearnalls and we are eternally pleased that we did. Competitive fees compared to others; honest and friendly communication throughout and always sought to keep us updated at all stages. Honestly couldn't have asked for more.

27 July 2021
Unprompted review
Rated 5 out of 5 stars

Recommend Tom Fearnall

Have referred many friends to Tom Fearnall and they have all come back with a favorable experience. All Clients reported back that Mr Fearnall is an excellent professional, knowledgeable about the property market and extremely proactive and responsive to their needs. His excellent interpersonal and communication skills are also often mentioned by his clients.

30 May 2021
Unprompted review
Rated 5 out of 5 stars

We used Fearnalls to sell our property…

We used Fearnalls to sell our property this year and couldn't have been happier. They were very knowledgeable of the area and came up with a strategy to get us the very best price. Really professional service and would highly recommend.

28 May 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommend

We were extremely impressed with the service that we received from Fearnalls. Tom is an extremely knowledgeable agent who ensured a very stress free experience. Excellent communication throughout and very proactive.

28 May 2021
Unprompted review
Rated 5 out of 5 stars

Tom Fearnall was excellent in his calm…

Tom Fearnall was excellent in his calm handling of property advice recently. He has a natural talent at thinking out of the box to find a solution that best suited me and my family. I will definitely be coming back next time I want to buy a place.

21 May 2021
Unprompted review
Rated 5 out of 5 stars

Personal , professional service

Thomas Fearnall is a trustworthy and experienced estate agent.
He is keen to compete with the current market .
Extremely professional and dedicated to providing top quality personal service.
An independent family business.

21 May 2021
Unprompted review
Rated 5 out of 5 stars

An excellent and very professional…

An excellent and very professional estate agency. Richard and Fearnalls were exceptional. My property was marketed perfectly, sold swiftly and very easily, all in all a truly fantastic service!

6 April 2021
Unprompted review
Rated 5 out of 5 stars

Excellent, honest and knowledgeable

We have recently sold our house using Fearnalls and Richard was fantastic from start to finish.
I trusted his judgement and felt that he was incredibly knowledgeable and honest with his valuation and advice.
I would recommend Fearnalls to anyone seeking quality service.

21 March 2021
Unprompted review
Rated 5 out of 5 stars

Above and beyond!

Richard went above and beyond to facilitate both our sale and our purchase and was a pleasure to deal with. We came to him following a bad experience with an online 'free' estate agent and he fully justified why it's so important to use local experts who know the local market. Richard handled all aspects of the transaction from viewings to negotiations and onward matters such as discussions regarding the outcomes of surveys and supporting conveyancing. I'd recommend Richard to anyone who was selling in the area and will use him again if and when we move in future.

15 March 2021
Unprompted review
Rated 5 out of 5 stars

Stress free house buying and selling does exist

Richard made our house selling and buying process as stress free as possible, from the initial contact he was open and welcoming and gave us great advice throughout the whole process. I would recommend Fearnalls if you are looking for a great agent who is supportive and proactive with their communications

13 March 2021
Unprompted review
Rated 5 out of 5 stars

Excellent 5 star service from beginning to end.

Richard was excellent from beginning to end. He was always available to speak to and answered every email and question asked promptly. It was the most smooth house move we have had and we would highly recommend Fearnells for an excellent personal thorough service. They work closely with local Solicitors and know the business inside out.

10 March 2021
Unprompted review

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