Feeld Reviews 170

TrustScore 1 out of 5

1.1

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the app's performance, describing it as glitchy, slow, and prone to technical issues that limit features. Customers also frequently encountered problems with the website, finding it difficult to use and navigate. Reviewers expressed significant frustration with the customer service, citing unresponsiveness, unhelpful replies, and a lack of accountability. Many felt the pricing was too high for the poor quality of service and the app's numerous bugs, leading them to believe it was a waste of money.

What people talk about most

Application

Reviewers highlight significant dissatisfaction with the app. Many users describe it as buggy, glitchy, and... See more

User experience

Users describe negative interactions with the app's user experience. Many reviewers report that the app is... See more

Website

Customers consistently note negative experiences with the website. Many reviewers describe it as a scam, with... See more

Price

People report negative experiences with price, consistently expressing disappointment and frustration. Many... See more

Customer service

Clients share negative opinions on customer service. Many reviewers report very poor and unresponsive... See more

Based on these reviews

Rated 1 out of 5 stars

Feeld, very obviously, will deceive you by claiming profiles have liked you but will not show you who that are unless you pay and even then it may reveal to be those profiles never existed in the 1st... See more



Contact info

1.1

Bad

TrustScore 1 out of 5

170 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Non Functional App and No Customer Service

I started on Feeld in fall 2023, and I did meet some people and went on a single date. The women I chatted with were definitely real, though I did encounter a few profiles that were clearly fake.

Then the “upgrade” happened and the app basically stopped functioning. The most frustrating glitch was that I paid for a majestic membership but could not access the features, such as seeing who had liked me. I emailed customer service, but got nothing but automated responses for months. When I finally did get a response 4 months later, after I had given up and requested a refund through Apple, it was entirely unhelpful.

I really liked the openness and positivity of Feeld, but something happened that made the platform all but useless, and it is still not fixed 6+ months later.

7 January 2024
Unprompted review
Rated 1 out of 5 stars

Boring and nothing happening.

Been a while online with them, with a free account, alot of women who are open for ENM or not, who want all kind of connections from casual to serious, but you can only like them or send a ping and never hear or see anything, you can't chat or send any messages until there is a mutual like, mist women are looking for friends to party or go wild in travelling or things like that and yes maybe also sex, many bikini shots, no pics or party pics.
I was looking for a friend with maybe a nice connection and yes maybe more, send a few 100 or even 1000 likes and a few pings (pings are not unlimited) had 1 reply and short chat contact, I was checked out maybe 10 times. But the place/app is just so boring and basically useless.

1 July 2024
Unprompted review
Rated 1 out of 5 stars

Include person’s height!

The app glitches like crazy but the one thing that makes it absolutely useless to me and I refuse pay the membership fee until this is fixed is - how do you not include a person’s height?! This is a deal breaker for me in the dating scene and I cannot match with anyone unless I know their height!

6 June 2024
Unprompted review
Rated 1 out of 5 stars

Myself and my 2 friends joined this app…

Myself and my 2 friends joined this app a few weeks ago and all 3 of us have yet to receive a match or a like, we not ugly, the basic package allows you to like others but they will not receive the likes unless you upgrade and pay for a higher package, don't waste your time or money on this app

1 June 2024
Unprompted review
Rated 1 out of 5 stars

Another pathetic app that’s against the winning of POC

Another pathetic app that’s discriminatory and hate seeing the black girls win. Every time I paid for majestic membership I got “blocked”. Whenever I ask for insight they say they “have to protect their users”. Do I not need the same protection from harassing and perverted men. But no the men thrive on their.
Useless, prejudice, discriminatory, buggy and plain stupidity runs this app.

4 March 2024
Unprompted review
Rated 1 out of 5 stars

Paid and downloaded the Feeld app…

Paid and downloaded the Feeld app through Google store with majestic, app would not work and have tried all day to get issue of not being able to look or search any profiles sorted with no luck.
Canceled subscription and Google came back that there will be no refund, ripe off
Google if you sell this Feeld app how about some back up, this is fraud when we pay for a product and it doesn't work and get no support from Feeld

19 May 2024
Unprompted review
Rated 1 out of 5 stars

The app is so janky

The app is so janky. You are constantly having to reset your search settings (in my instance, constantly resetting the age bracket), the stack of men are never in order of newness, so you're continually having to swipe through the same people over and over again before finding a new face. And my notifications, although turned on, aren't often alerted to me.

12 May 2024
Unprompted review
Rated 1 out of 5 stars

Would give 0 if I could

Would give 0 if I could. Can't log on to the app, and I've been waiting for a response from their so called "customer service" team for almost 3 MONTHS! After sending a few emails to follow up all I get is "someone will be in touch" what a load of crap. And now they are actually ignoring their customers!!

18 February 2024
Unprompted review
Rated 1 out of 5 stars

Atrociously unresponsive customer service

I have been a customer of Feeld for over a year now with the upgraded ‘majestic’ membership.
There are continual problems not receiving the so-called ‘pings’ to notify a person with priority that you are interested in them.
The customer service is usually slow, if at all, responsive, and the problem persists.
As you can see here, unlike many companies, they don’t even bother to address complaints.

25 April 2024
Unprompted review
Rated 2 out of 5 stars

Taking customers for granted

I've been using feeld or Thrinder as it once was called, since 2015. I've paid for majestic for years and spent plenty on pings. The app is so glitchy, and has got worse. I can no longer see the likes when I get a notification someone likes me, it's as though it never happened 'Erin likes you' - CLICK - [blank screen]. I've been on to support who acknowledge it's a real issue but they don't offer anything to fix it, or my money back. I'd go somewhere else but for ENM dating there's so little. Its great when it works, terrible when it (often/mostly) doesn't. The worst part is you can't help but think they're taking advantage of customer loyalty to get away with either not addressing the problems or to offer refunds. It's a real shame.

18 April 2024
Unprompted review
Rated 1 out of 5 stars

Feeld equals FAKE profiles!

I used Feeld for a few months. I discovered profiles aren't vetted and there are loads of fake profiles, in particular female escorts promoting other sites or others sprooking sexual services like massages with happy endings etc. Also if you're over 30 years old I wouldn't even bother creating a profile. To add insult to injury I received no response from support about allowing fake profiles on their site.

1 April 2024
Unprompted review
Rated 1 out of 5 stars

Terrible support

Terrible app support. I’ve been blocked for no avid reason. I’ve seen religious accounts trying to commend people for using the app. I’ve been contacting support but they don’t even give a clear response on why I’m blocked and when they are going to unblock me. But I don’t even bother anymore as I’m not going to use Feeld ever again. Bye!

8 April 2024
Unprompted review
Rated 1 out of 5 stars

App=still broken! Pings=SCAM! NO Customer Support!

Their app is critically broken and has been for months now. They are not improving it. Swiping left or right on apps frequently does not register. You see the same profiles repeatedly.

Even worse, the app is built to encourage you to spend money to buy "pings" to get people's attention, but due to glitches on the app, you end up spending the ping just for the swipe to not be registered. The pings you give Feeld money for are wasted. Pings are literally a scam.

When reporting this issue to customer service (via support chat), you will be placed on hold indefinitely. I have been on hold just today for over 50 minutes and still no one has responded to me.

On top of it all, Feeld is littered with bots. Feeld does nothing to deter them.

9 April 2024
Unprompted review
Rated 1 out of 5 stars

Terrible terrible dating app!

Terrible terrible dating app!
Full of fake profiles & scammers.
App is buggy and doesn’t accurately show location.
Customer service responses are rubbish & non-sensical.
Overcharged for membership.
Give them your money at your peril.

8 April 2024
Unprompted review
Rated 1 out of 5 stars

Do. Not. Pay. Subscription

Paid subscription. Took a look at the site in more detail - not remotely impressed. Cancelled subscription and requested refund. Since then I have had various responses, every time I email, saying they are investigating. Investigating what exactly?! Their customer ‘support’ is abysmal. It seems they just want your money and then you can just go away!

12 March 2024
Unprompted review
Rated 1 out of 5 stars

The worst customerservice ever

The worst customerservice ever! Paid membership isn’t activated. Had contact and after I’ve sended proof of payment the communication stopped. Been a week now despite my emails or attempts to chat I’m not getting any response. The worst ever….

23 March 2024
Unprompted review
Rated 1 out of 5 stars

Feeld is now a scam site with excuses…

Feeld is now a scam site with excuses for fixes in February but as a Majestic level member for two weeks,it is not fixed nor do the support team reply directly to my complaints and questions. They claim the fix is ongoing. Do not believe it. Do not join even if others are doing fine with it. They even make it hard to cancel on the app. Sad.

21 March 2024
Unprompted review

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