Feel Good Contacts IE Reviews 

2,525
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 325 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the business for providing exceptional overall value, pointing out that both contact lenses and prescription glasses are significantly more affordable compared to traditional physical stores. People also express strong satisfaction with the reliable shipping times, noting that packages regularly arrive promptly and contain fun little complimentary gifts inside. However, some customers also noted occasional shipping delays that disrupted their scheduled vacation plans and caused frustration. A few other reviewers mentioned unexpected delivery bottlenecks, missing products from their received packages, or longer transit periods when shipping internationally overseas.

What people talk about most

Delivery service

Consumers find delivery service to be positive and generally fast, with many noting efficient and timely... See more

Order

Customers consistently note positive experiences with order processes, highlighting that it is very easy to... See more

Product

Customers report positive experiences with the product, highlighting that contact lenses and glasses are very... See more

Service

Users describe positive interactions with service, praising the professional approach, fast dispatch times,... See more

Price

Reviewers mention positive feedback about price, highlighting great value and affordability compared to... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Products great, price always competitive and offers like free trials of new products amazing. This time delivery time was long. Ordered 30th Dec arrived 8th Jan. Order took ages to reach Ireland, An P... See more

Company replied

Rated 5 out of 5 stars

Just received my order of two sets of glasses from Feel Good Contacts IE Both pairs were Bi focal glasses One pair of prescription sun glasses and one pair of ordinary bi focal reading / dista... See more

Company replied

Rated 5 out of 5 stars

Item as described. Quick enough postage. But the disappointment I felt when I got a complimentary pen instead of a complementary small bag of mini candy was real. Yeah, I know gifted horse and all tha... See more

Rated 5 out of 5 stars

I ordered 2 months supply of contact lenses and 2 bottles of eye drops and not only was it cheaper than other places but i got the delivery quite fast, free delivery after you spend an X amount and a... See more


Company details

  1. #17 of 24 best companies in Contact lenses supplier
  2. #41 of 48 best companies in Glasses store
  3. #46 of 54 best companies in Sunglasses shop

About Feel Good Contacts IE

Written by the company


The UK’s Leading & Most Trusted Online Eye Care Retailer
Rated “Excellent” on Trustpilot, and awarded the Leading Online Eye Care Specialists 2025 by SME News, we are our customers #1st choice when it comes to affordable, high-quality eyewear. We believe in making eyecare affordable and accessible to all.

One-stop Shop
Whether you’re looking for contact lenses, solutions, glasses, sunglasses , prescription sunglasses, eye drops or travel eye essentials, we’ve got your back. Enjoy peace of mind with all your eye care needs in one place.

Superfast Delivery – FREE Over €89
Order in-stock contact lenses, solutions, sunglasses and eye care by 5:45pm for same day dispatch. Plus, enjoy FREE delivery on orders above €89.

Competitive Prices and Discounts
Our contact lenses are up to 50% cheaper than the high street. With us you can also enjoy up to 70% OFF designer glasses and sunglasses. As an official distributor of leading brands, you can trust in the authenticity and quality of every product.

Refer a Friend
You will get €5 OFF while your friend will enjoy 11% OFF when you refer them to Feel Good Contacts. It’s a win-win because sharing really is caring & also savings!

Automate Your Orders
Save time and skip the hassle of re-entering your contact lens prescription each month. Just opt into Auto-Reorder and leave the rest to us. Your orders will be delivered automatically and as often as you choose. On top of that, you get 5% OFF every automated order!

Customer Service Team – 7 Days a Week
Our friendly customer service team is available 7 days a week to assist with any queries. You can contact us via Live Chat, WhatsApp, email (cs@feelgoodcontacts.ie) or call us on 015143614.

Feel Good Contacts

Written by the company

Competitive Prices
We offer consistently low, value-for-money prices and a hassle-free online shopping experience. We also offer a Price Match Guarantee, meaning if you find the exact contact lenses cheaper with another retailer, we'll be happy to match the price and refund you the difference.
Superfast Delivery on all Orders
Place your order before 5:45pm to enjoy Superfast Tracked Delivery on all orders for just €3.98.
Return Policy
We offer a hassle-free returns policy. Contact lenses, solutions and eye care products must be returned within 90 days of purchase, while glasses and sunglasses must be returned within 30 days.
Customer Care Service
Our dedicated customer service team is available 7 days a week (including Bank Holidays) to address any concerns that our customers might have. 
In-house Opticians
We have a team of expert opticians who boast over 11 years of optical experience. The team ensures that the information passed on to our customers is up-to-date and correct and also conducts thorough checks of glasses and sunglasses before shipping to the customers.
Enjoy BIG Discounts
Enjoy 10% OFF as a part of our welcome offer and save money on eye care. We also offer discounts of up to 20% OFF for students, teachers and health care workers.
Official Distributor of Top Brands
We source big brands directly from the leading suppliers, ensuring all our products are 100% authentic and high-quality.

Superfast Delivery

99% of our orders are dispatched the same day.

We are committed in making it fast, easy and affordable to order your contact lenses online. Order before 5:45pm for same day dispatch. Tracked delivery available - service based on items in stock.
Learn More

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(2,525)

317 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Hi Grzegorz,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 2 out of 5 stars

Not dispatched from Ireland

The website has an ie address and the products are priced in euros so i naturally assumed that i was buying from an irish company and that the items would be dispatched from ireland. Nope. Coming from England. Via Evri. Their tracking says they got the item 3 days ago and nothing since. Im only not leaving 1 star because my estimated delivery date is actually tomorrow, i may come back and revise.

UPDATE - estimated delivery date was 8 February, ordered on 6 February, arrived today on 17 February. Feel Good did reach out to me after i wrote the first review and offered to refund my postage costs which was nice of them. I notice that they say on the reply posted here that they try and make it obvious that dispatch is from the UK - well i just went and did a trial rebuy on the website for more eye drops and it doesnt say that anywhere, gave me an estimated delivery date of 19 Feb if bought today. Anyway - just be aware if ordering from Ireland because you will potentially get caught for customs/VAT depending on the amount of the order as it is coming from the UK not Ireland. I left it at 2 stars because they did reach out straight away and offer to refund the postage (which wasnt the point)

6 February 2026
Unprompted review
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Dear Amanda,

Thank you for your review.

We’re really sorry to hear about your delivery experience. This is absolutely not the level of service we expect for our customers, and we completely understand your frustration.

To clarify, we do operate an Irish website with pricing shown in EUR and delivery options tailored for Ireland. However, like many retailers, our main warehouse is based in the UK. We aim to make this as clear as possible during checkout.

We rely on our courier partners to deliver orders safely and on time, and it’s disappointing to hear that this did not happen in your case. Please know that we take this seriously and will be addressing this with courier to prevent such issues in the future.

In the meantime, we’d love the opportunity to make this right for you. We have reached out to you via email to address this matter promptly and ensure a resolution as quickly as possible.

Once again, please accept our sincerest apologies for any inconvenience caused.

Kind regards,
-Feel Good Contacts Team

Rated 5 out of 5 stars

Good value

Good value, fast delivery, would definitely use Feel Good services again.

9 February 2026
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Hi Mary,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 2 out of 5 stars

Slow and more expensive

More expensive than main competitor and slow delivery to Ireland- not very happy

9 February 2026
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Dear Customer,

Thank you for your review.

We’re really sorry to hear that you felt our prices were higher and that delivery to Ireland was slower than expected — we completely understand how frustrating that can be. We always aim to remain competitive while ensuring genuine products and reliable service, and we’re continuously working with our couriers to improve delivery times.

We would love the opportunity to make this right for you. We have reached out to you via email to address this matter promptly and ensure a resolution as quickly as possible.

Once again, please accept our sincerest apologies for any inconvenience caused.

Kind regards,
-Feel Good Contacts Team

Rated 5 out of 5 stars

Great fast customer service

Great fast customer service, fast delivery yo Ireland. Got within the week 5 stars.

7 February 2026
Unprompted review
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Hi Lin,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Good reliable service

Good reliable service. Received the correct order with all the internal boxes clean and intact. The only thing is that their courier in Ireland (An Post) is currently a bit unpredictable

4 February 2026
Rated 5 out of 5 stars

Glasses arrived on time and were what I…

Glasses arrived on time and were what I wanted. I tried this service from Ireland for the first time and was pleased with the result.

28 January 2026
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Hi Paul,

Thank you for such a lovely review!

Whether it's glasses, lenses, or sunnies—we're here to deliver great quality and service every time.

We’re grateful for your support!

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

It was easy and quick!

26 January 2026
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Hi Caitriona,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Great service

I have been a customer of feel good contacts for years and I would highly recommend this company.

28 January 2026
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Hi Orla,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

The delivery was quick ,was informed at…

The delivery was quick ,was informed at every stage of transportation.

27 January 2026
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Hi Maria,

We’re so glad you had a positive experience with us!

Your feedback brightens our day and keeps us motivated.

Thank you for choosing Feel Good Contacts.

Kind regards,

Feel Good Contacts

Rated 5 out of 5 stars

Excellent service as always

Excellent service as always, excellent delivery and price

27 January 2026
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Hi Annie,

Thank you for such a lovely review!

Whether it's glasses, lenses, or sunnies—we're here to deliver great quality and service every time.

We’re grateful for your support!

Kind regards,

Feel Good Contacts

Rated 4 out of 5 stars

The speed in which the product was…

The speed in which the product was delivered.

26 January 2026
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Dear Ken,

Thank you for your feedback.

We're glad to hear you’re happy with our service. Your support means a lot to us, and we look forward to continuing to provide you with the same great experience in the future.

Please be assured that Feel Good Contacts highly values all of our customers’ feedback. We have taken your feedback and forwarded it to the respective team.

If there's anything else we can improve on, please do not hesitate to contact us on our phone number: 01 514 3614 or by sending an email to cs@feelgoodcontacts.ie.

Kind regards,
-Feel Good Contacts Team-

Rated 5 out of 5 stars

I ordered from Feel Good Contacts after…

I ordered from Feel Good Contacts after Specsavers cancelling my order for the second time. I ordered a pair of glasses with transition lenses and a pair of wider sunglasses for my husband. The sunglasses arrived two days later and my glasses arrived today after only been shipped on Friday. It had been faster than any other company I have used and I have one pair of glasses that will work as sunglasses as well instead of two pairs and it was much cheaper. I really recommend Feel Good Contacts, the experience has been next to none.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

Good value

After an initial hiccup, my order got sorted. Unfortunate for me on my first order didn't get a good impression of the delivery process. I gave it a try as the contact lenses do seem good price from other sites so will give it a 5 star.

18 January 2026
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Dear Customer,

Thank you for your review.

We are truly sorry to hear about the experience you had with the delivery and customer service.

Your order was dispatched on 12 January 2026. Typically, it takes 3-4 working days for orders to arrive, excluding weekends and bank holidays.

We have also reached out to you via email to address this matter promptly and ensure a resolution as quickly as possible.

Once again, please accept our sincerest apologies for any inconvenience caused.

Kind regards,

-Feel Good Contacts Team

Rated 1 out of 5 stars

First impression - not positive

For my first order I had to wait for a month to be delivered, so I decided to cancel it. However the support offered through the Chat option was excellent.

14 January 2026
Unprompted review
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Dear Customer,

Thank you for taking the time to leave a review. We’re sorry to hear that your first order was delayed and that you decided to cancel — this is certainly not the experience we aim to provide.

However, we’re pleased to know that our support team on Live Chat was able to assist you promptly and provide a positive experience. We appreciate your feedback and will continue working to improve our delivery service.

If you decide to order from us again in the future, we’ll do our best to ensure a smoother and quicker process.

Kind regards,
Feel Good Contacts Team

Rated 4 out of 5 stars

Great product

Great product. Have been using for years now and never had any issues and always fast delivery. Unfortunately this time they appear to have changed the courier partner to Evri, appeared to be significant delays on their side. Not a huge issue, just have to factor it in next time. Ordered 2nd of Jan and they arrived on the 12th of Jan. Which isn't bad really but it used to be much quicker.

12 January 2026
Unprompted review
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Dear Enda,

Thank you so much for your feedback and for being a loyal customer over the years — we really appreciate it. We’re glad to hear you’ve always had a great experience with our products and delivery.

We’re sorry for the delay you experienced this time. We are aware of some recent delays with our courier partner, and we’re actively working with them to improve delivery times. Your comments are extremely helpful, and we will take them into account as we review our delivery options.

Thank you again for your understanding and continued support.

Kind regards,
Feel Good Contacts Team

Rated 1 out of 5 stars

Stop saying you can deliver to Ireland…

Stop saying you can deliver to Ireland in two days, you cant, at least be honest....

11 January 2026
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Dear Customer,

Thank you for your review.

We’re really sorry to hear about your delivery experience. This is absolutely not the level of service we expect for our customers, and we completely understand your frustration.

We rely on our courier partners to deliver orders safely and on time, and it’s disappointing to hear that this did not happen in your case. Please know that we take this seriously and will be addressing this with courier to prevent such issues in the future.

In the meantime, we’d love the opportunity to make this right for you. We have reached out to you via email to address this matter promptly and ensure a resolution as quickly as possible.

Once again, please accept our sincerest apologies for any inconvenience caused.

Kind regards,
-Feel Good Contacts Team

Rated 1 out of 5 stars

I ordered over a week ago and still…

I ordered over a week ago and still have not received my order.

10 January 2026
Feel Good Contacts IE logo

Reply from Feel Good Contacts IE

Dear Michelle,

Thank you for your review.

We’re really sorry to hear about your delivery experience. This is absolutely not the level of service we expect for our customers, and we completely understand your frustration.

We rely on our courier partners to deliver orders safely and on time, and it’s disappointing to hear that this did not happen in your case. Please know that we take this seriously and will be addressing this with courier to prevent such issues in the future.

In the meantime, we’d love the opportunity to make this right for you. We have reached out to you via email to address this matter promptly and ensure a resolution as quickly as possible.

Once again, please accept our sincerest apologies for any inconvenience caused.

Kind regards,
-Feel Good Contacts Team

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