I placed my order on April 8, for a pair of elastic laces, and rec’d an order confirmation. I emailed on May 11 for an update. They responded on June 8 with this: “ Thank you for reaching out to... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
From start to finish - Customer Care is Feetuniqueshop's top priority. If I had a question - I received an email response that was clear and concise, within 24 hours (less, actually). I expected so... See more
Company replied
Finding very specific colouring in laces to match some that have broken is not always easy! I looked all over, in stores & online & I found the best colours & prices here at Feetuniqueshop. Wasn’t fa... See more
These are very high quality laces in a multitude of colors. If you are ordering from the United States please be aware that these are sent here from Denmark, So the order will take a little longer... See more
Company replied
3.4
Average
210 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent product
Excellent product
Delivered quickly
I have worked with them before and will do so again
22 August 2022
Unprompted review
Product came on time and as advertised. Sneaker Laces were great.
Product came on time and as advertised.
13 July 2022
Unprompted review
Delivery took much longer than hoped
Delivery took much longer than the checkout page and subsequent tracking information indicated
21 May 2022
Unprompted review
product came as ordered
19 May 2022
Unprompted review
I am very pleased with my new laces
I am very pleased with my new laces, and relieved to find this supplier, since it appears shoe stores no longer tend to carry just laces for their own products. The Walmart ones are not really worth the prices....
4 May 2022
Unprompted review
I received my order promptly and it was…
I received my order promptly and it was exactly what I wanted
2 May 2022
Unprompted review
Glad to receive my shoelaces
Glad to receive my shoelaces! It was worth the wait and came a day ahead of schedule!!!
22 April 2022
Unprompted review
delivered on time.
7 April 2022
Unprompted review
So I bought laces for my sneakers
So I bought laces for my sneakers
Usually new laces look new. Not these, look like they were rolled up in a ball and shipped and they’re definitely wider then advertised.
2 April 2022
Unprompted review
Reply from Feetuniqueshop
Hi Bill,
Thank you for providing us with this feedback and we sincerely apologize for taking us a long time to reply due to a backlogged.
Apologies for the inconvenience.
Please feel welcome to reach out if you need any assistance, we are always happy to help.
Best regards,
Ghelou
Feetunique
Slow. Leather laces not leather
Premium post took ages and the premium ‘leather’ laces I bought are not genuine leather despite the cost. Not impressed.
12 March 2022
Unprompted review
Reply from Feetuniqueshop
Hello,
Thank you for providing us with this feedback and we sincerely apologize for taking a long time to reply due to a backlogged.
Apologies for the inconvenience.
Please don't hesitate to get in touch if you need any assistance.
Best regards,
Ghelou
Feetunique
great quality products and amazing…
great quality products and amazing customer support! my orignal package got lost in the mail and they sent me a replacement for free!
10 February 2022
Unprompted review
Arrived in good condition
10 February 2022
Unprompted review
Took a while to receive my order
Took a while to receive my order, but customer service was very helpful and easy to deal with.
3 February 2022
Unprompted review
Very easy to order on the website
Very easy to order on the website. Customer service is very easy to deal with as well if you have any questions.
3 February 2022
Unprompted review
Great product shipped fast
3 February 2022
Unprompted review
Will order from this company again
Will order from this company again, if I ever need shoestrings for my kiddo's shoes. Their company story is very interesting and I for one am glad these guys took a chance.
3 February 2022
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.