Female Friendly Finance Reviews 

485
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly helpful, understanding, and professional throughout the entire process. Many highlight the exceptional customer service, noting how the team goes above and beyond to provide support and clear communication, making them feel at ease and well-informed. The service is often described as easy, quick, and stress-free, with the company handling most of the work for customers. Reviewers are particularly impressed with how efficiently the team finds suitable cars within budget, even for specific preferences, often utilizing convenient communication methods like WhatsApp.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, frequently describing them as friendly,... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and friendliness of the staff... See more

Customer service

Consumers find customer service to be outstanding, with many reviewers highlighting the helpfulness and... See more

User experience

Clients share positive opinions on user experience, consistently describing the process as easy, stress-free,... See more

Product

Customers had positive experiences with product, with many expressing excitement and happiness about their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company is amazing I’ve never taken any car finance out before. Didn’t even no how to start. It literally took 48 hours from start to finish and I’ve now got my dream car sitting on my drive . Cu... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing team. Supported and helped me through everything. I went through process with John, who was very understanding. I spoke with Gill who was also understanding. Explained I was dyslexi... See more

Company replied

Rated 5 out of 5 stars

Recently got a finance car through FFF, I had the pleasure of going through the process with Chris. He was amazing and after having a bad experience with another company he explained everything in det... See more

Company replied

Rated 5 out of 5 stars

Would recommend 100%. Chris has been absolutely amazing throughout found me a top quality car within budget and the exact one that I have been looking for. Did all the checks expected and answers all... See more

Company replied


Company details

  1. Car finance and loan company
  2. BMW dealer
  3. Department of Finance
  4. Finance broker
  5. Mercedes Benz dealer
  6. Motor vehicle dealer

Written by the company

We are a broker with a difference. We run a comparison to find you the best deals available. A team of female customer service members who will deal with your application from start to finish for those who prefer to deal with females in a male dominated industry. We focus on customer service as a top priority. Our sales team are some of the best in the country. We work with over 30 plus lenders. We are experts in our sector. With us you are giving yourself the best chance of getting approved and purchasing your new vehicle. We have access to thousands of vehicles via our group stock of dealers and suppliers. This will give you piece of mind that whatever car you desire we have the availability of 99% of vehicles.


Contact info

5.0

Excellent

TrustScore 5 out of 5

485 reviews

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1-star

No recent history of asking for reviews

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5.0

All reviews

(485)

106 reviews in the last 12 months

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Rated 5 out of 5 stars

Chris made the process very easy

Chris made the process very easy. He was available to answer my numerous questions at any time day or night, well outside office hours. Didn't feel pressured and he even stopped my first choice of car going through when they discovered it wasn't as advertised. Was patient while I changed my mind several times and throughly explained everything to me. Would definitely recommend female finance. All done over WhatsApp too which was great if you have phone phobia!

1 May 2025
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Amazing to hear Greer! Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Fast, friendly and knowledgeable

John helped me find the perfect car. The process was extremely fast, but thorough. John was friendly, fast and did all the paperwork! Delivery has been arranged for tomorrow, which would make it less than 24 hours from application to receiving the car.

15 May 2025
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you Tyne for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

I dealt with chris who was absolutely…

I dealt with chris who was absolutely amazing...The process was done with no pressure at all.i felt as ease with this company from the very first day.if I had known about female friendly finance before I would of been driving my new car months ago.
Amazing company and well deserved 5 stars!
Thankyou chris I will definitely be recommending you to others

14 May 2025
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you Kelly for taking the time to leave a review for us. We really do appreciate your feedback and we are thrilled to hear you had such a good experience with us! We look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 1 out of 5 stars

Couldn't assist with anything even…

Couldn't assist with anything even though 4 other finance companies could with the exact same requirements. It shows how little this company could do and when I said I'll go elsewhere I kept getting lots of messages asking for examples from other companies. Why on earth would I spend my time sending you the other companies examples when you had already closed my account and then get bombarded with emails from you after it's already been closed. Pretty poor effort

9 May 2025
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for your review. So sorry you felt that way as the search advisor you were allocated tried to explain to you that we could help you however your requirements against your budget were non achievable. We are partners with one of the biggest brokers in the country who have more or less access to every lender so we certainly have the panel of lenders available it’s just sometimes you can’t always help if vehicle the requirements far exceed budget which can make it impossible which the advisor was trying to explain to you. You advised the advisor that you had many companies supplying you with the sort of vehicles you were requesting hence why they asked could you show examples so that so we could assist further.

Rated 5 out of 5 stars

Very good experience

Very good experience! Went above and beyond and found what I was looking for

30 April 2025
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you Carly for taking the time to leave a review for us. We really do appreciate your feedback and are glad to hear you had a good experience! We look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

I am absolutely over the moon …

I am absolutely over the moon getting my gorgeous little car in a few days , it was so easy the whole process. Just everything done on WhatsApp with a lovely lady that found me my perfect car for a great price

9 April 2025
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you Dawn for taking the time to leave a review for us. Glad to hear you are loving your new car! We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Amazing service from beginning to end

Amazing service from beginning to end. Barry & Chris have been a massive help explaining everything throughly. The process was quick & easy. Highly recommend these guys they’ve gone above and beyond & I now get to enjoy my new car!

2 April 2025
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us Kelli! We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Brilliant representative

Brilliant representative, very helpful and did the search on my behalf finding me the perfect car for my criteria

24 March 2025
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you Hannah for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Excellent service

Would highly recommend them. Was very straight forward, kept up to date by my advisor John. From getting accepted for finance to finance paying the money to the garage was all done in one day.

25 March 2025
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you Angela for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

After searching months for a car and…

After searching months for a car and the right company to do business with I stumbled across female friendly. I tried my luck and within minutes I was dealt with by search advisor Chris. Chris reassured me throughout the whole process and was completely honest with me. Amazing highly recommended

25 March 2025
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Amazing to hear Elisha! Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

From start to finish 3 hours

From start to finish 3 hours. Very quick with responses to messages and detailed information on next steps.
This is 2nd time I have used this company and will use again in the future.
Nothing was to much trouble, and car i got is local to me.

21 March 2025
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you Maureen for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Highly recommend this company… stress…

Highly recommend this company… stress free and they all went above and beyond I can not recommend them enough … friendly fast and efficient can’t thank them enough

7 March 2025
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you Stephanie for taking the time to leave a review for us! We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Would def recommend and use again

So friendly so helpful and completey hassle free! Thanks so much Chris was a star ⭐️

20 March 2025
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us Amy! We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Had John help me secure car finance

Had John help me secure car finance, I’ve absolutely hated trying to find car finance as you spend days at a time on and off the phone waiting and hoping to be accepted. I applied to female friendly finance as a last resort with not much hope and I still can not believe how smooth, easy, and straight forward it was! I haven’t got good credit and I’m a single mum. John pulled his magic and got me car finance! If you’re reading this review and feel you won’t get accepted, please give it a go because you will honestly be so surprised. I needed this so badly and nearly cried when he confirmed all has been sorted and payment is being released! Picking my new car up in a few days and I am so HAPPY! Thankyou John.

18 March 2025
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Amazing to hear Amy! Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Rachel was outstanding at helping us…

Rachel was outstanding at helping us find the right deal and keeping us updated, went above and beyond and can’t thank her enough!

17 February 2025
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Great service

The customer service from those I had contact with (Harry and Gill) was great. Very helpful and friendly. My application was a bit complicated and took a while, but they always maintained contact to update and tried their best to help. They were successful in helping. I would definitely recommend to anyone in the future.

14 March 2025
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Great response and fast action

Great response and fast action, listened to my requests and made the steps very clear. Very handy to manage the communication via WhatsApp. Thank you for your help throughout the process!

14 March 2025
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Used these twice now

Used these twice now. Recently worked with Barry to purchase my new car and helped me with my then current car. Really happy with my service would definitely recommend!

12 March 2025
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Gill is amazing!!

I can't thank Gill enough for her incredible help in getting my car finance sorted and helping me find my dream car! She truly listened to my preferences, was so patient throughout the process, and never made me feel pressured. Her knowledge and support made everything so smooth and enjoyable. If you're looking for someone who genuinely cares and goes the extra mile, I highly recommend her. Thank you so much, Gill, you're amazing!

7 March 2025
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

Rated 5 out of 5 stars

Great experience

Very happy with the service provided, John was helpful and knowledgable and knew exactly what to look for based on what I wanted, any questions I asked for were answered swiftly, great aftercare with the team too, I would recommend, had no issues at all.

28 February 2025
Unprompted review
Female Friendly Finance logo

Reply from Female Friendly Finance

Thank you for taking the time to leave a review for us. We really do appreciate your feedback and look forward to working with you again in the future when you are ready to change your vehicle. From the Female Friendly team 🥰

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